Columbia University Information Technology

Service Alerts

SYRACUSE DATACENTER - BACKUP NETWORK CONNECTION

Service Impact: 
Alert Date: 
09/11/2019 - 09:43am to 09/12/2019 - 04:00pm
Outage Type: 
Outage
Main Content
Alert Message: 

Update from NYSER at 4:30 PM:   Firstlight crew found a pinched fiber in the splice case at state route 96 in Farmington.  The light levels are back to normal.

 

Update from NYSER at 2:40 PM: The OSP team found the location of the break at State route 96.  They have dispatched a crew to repair the fiber.  No ETA at this time for the crew to arrive on site.

 

UPDATE: Our provider for this connection has confirmed that a fiber cut is responsible for this outage. The provider is in the process of dispatching technicians for repair. 

Beginning at appoximately 9:45am, the backup connection to Syracuse became unavailable. CUIT administrators are currently working with the provider for this connection to determine a root cause; an update is anticipated shortly.

For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.