Columbia University Information Technology

Service Alerts

BLACKBERRY ENTERPRISE SERVER ISSUES

Service Impact: 
Alert Date: 
09/18/2008 - 10:00am to 09/18/2008 - 11:00am
Main Content
Alert Message: 

We are aware of a problem several BlackBerry Enterprise Server users have reported sending messages from their BlackBerry device.  The problem appears to be limited to a small segment of our BlackBerry users.  We are working on the problem and trying to resolve as quickly as possible.

 

Update 9/18/2008 at 11:10am:

This problem has been resolved.  The issue resulted from a temporary communications interruption between the BlackBerry Enterprise Server and one our Exchange mail servers.