Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    06/26/2019 - 01:00am to 06/26/2019 - 01:30am

    CUIT is performing routine network maintenance in IAB on Wednesday, June 26th, 2019, from 01:00am to 01:30am. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

     

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    06/25/2019 - 02:00am to 06/25/2019 - 02:30am

    CUIT is performing routine network maintenance in Hogan on Tuesday, June 25th, 2019, from 02:00am to 02:30am. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

     

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Websites
    (Approximate) 06/24/2019 - 07:30pm to 06/24/2019 - 08:30pm
    Dear users, 

    Beginning around 7:30 PM on Monday, July 24, certain Columbia Business School websites were intermittently offline due to infrastructure maintenance. Service was restored as of 8:30 PM. 

    If you continue to experience any issues with Columbia Business School websites or any other Columbia University website, please submit a ticket to askcuit@columbia.edu. 

    Thank you, 

    CUIT - Web Services
  • Websites
    (Approximate) 06/23/2019 - 10:00am to 06/23/2019 - 02:00pm

    Dear Colleagues,


    Columbia University Information Technology (CUIT) continually strives to maintain the highest levels of server reliability, security, and stability. To this end, CUIT will perform necessary maintenance on the servers used by your website and application during the morning of the 4th Sunday of each month. This month, the maintenance will take place on Sunday, June 23rd.


    As an owner of one or more CUIT-provided websites and applications, it is important for you to refrain from making any changes to your sites or application during the following window:


    10:00 AM to 2:00 PM on Sunday, June 23rd.


    Websites and applications may experience downtime during a portion of the maintenance period. We aim to make this period as short as possible.


    Thank you in advance for your cooperation as we perform these important updates. If you have any questions, please contact the CUIT Service Desk at askcuit@columbia.edu or call 212-854-1919.


    Sincerely,

     

    Web and Mobile Application Services

    Columbia University Information Technology

  • Video Streaming - Panopto
    06/22/2019 - 09:00pm to 06/22/2019 - 11:59pm

    The vendor is performing necessary maintenance on this service for a version upgrade.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Loss of access to cloud-hosted content and other features between 9pm-12am EDT.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.