Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Sakai
    06/20/2009 - 08:00am to 06/20/2009 - 04:00pm

    The Sakai Pilot will be UNAVAILABLE from 8 a.m. to 4 p.m., THIS SATURDAY, June 20. During this time we will be converting the Sakai database and application to support international character sets.

    If you have further questions or concerns, please contact us via our support page on the Web:

    http://www.columbia.edu/cuit/support/sakai.html

     

    UPDATE:  This scheduled maintenance was successfully completed without incident.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service. 

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html

     

  • Telephony - Rolm Phonemail Support
    06/17/2009 - 06:30pm to 06/17/2009 - 07:30pm

    CUIT is performing necessary hardware maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert clients may not be able to access their PhoneMail accounts.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Web Publishing
    06/17/2009 - 06:30pm to 06/17/2009 - 10:00pm

    Due to an error when updating a web page, on Wednesday June 17th at approximately 6:30pm, the CU HR web pages became unavailable.   The error was corrected by 10pm. 

    CUIT apologizes for the inconvenience this caused.

     

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askcuit@columbia.edu. 

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet and Wireless
    06/17/2009 - 08:00am to 06/17/2009 - 11:00am

    CUIT is performing necessary maintenance on this service. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, some users throughout the building will lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Email - Exchange
    06/17/2009 - 01:30am to 06/17/2009 - 04:00am
    CUIT will be performing emergency maintenance on one of the CUIT-Exchange3  databases tomorrow morning between the hours of 1:30 AM and 4:00 AM.  This maintenance requires that the database be offline.  This outage will affect 39 users, all members of Earth Institue.  These users will be unable to send or receive email during the maintenance window.   Earth Institute has been notified.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.