Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    09/26/2019 - 05:00pm to 09/26/2019 - 05:35pm

    Beginning around 5:00pm this evening customers at Baker Field may have experienced network slowness, and/or loss of connectivity, due to a network loop in customer equipment.  CUIT was able to isolate and resolve this issue as of 5:40pm, and service was normalized.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

     

  • ID System
    09/26/2019 - 10:30am to 09/30/2019 - 10:30am

    Update: there were some lingering issues, which caused errors to appear when starting the uniedit tool. All issues were fully resolved as of 12:05PM. 

    Update: as of 10:45AM service is restored and IDM tools are working normally.

    Beginning at around 9:20AM Thursday 9/26/2019, the IDM DB experienced connectivity issues. This would make certain IDM tools, including uniedit unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 11AM. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Websites
    (Approximate) 09/25/2019 - 04:00pm to 09/26/2019 - 09:00am
    Dear colleagues,

    Beginning around 4:00 PM on Wednesday, September 25th, CUIT is performing necessary maintenance to maximize the security of our Drupal 8 websites.

    While maintenance is being conducted, users may experience a temporary interruption in their Drupal-based website or application. CUIT apologizes for any inconvenience this may cause and will do our best to ensure that this maintenance is completed as smoothly and disruption-free as possible.

    If clients continue to experience issues after the maintenance window is complete, please contact the CUIT Service Center at:  

    Web:     https://cuit.columbia.edu/service-desk

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Network - Wireless and NetPhone
    09/25/2019 - 04:30am to 09/25/2019 - 05:00am

    CUIT is performing routine network maintenance in River on September 25, 2019, from 04:30am to 05:00am. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

     

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    09/23/2019 - 09:00am to 09/23/2019 - 05:00pm

     

    ------- This was completed on Sept 23. 

    On Monday, September 23, from 9 AM to 5 PM, CUIT is performing necessary maintenance on CBS Research Grid Network.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, CBS Research grid will be offline.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.