Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    10/02/2018 - 06:00am to 10/02/2018 - 08:00am

    UPDATE: This maintenance has been completed  successfully

     

    On Tuesday , October 2nd, between 6:00 am and 8:00 am, CUIT will be performing necessary network maintenance in the following buildings:

     

    2828 Broadway

    150 Claremont Avenue

    100 Morningside Drive

    130 Morningside Drive

    417 West 118th Street

    421 West 118th Street

    401 West 118th Street

    423 West 118th Street

    438 West 116th Street

    400 West 119th Street

    400 West 119th Street

    502 West 122nd Street

    506 West 122nd Street

    520 West 122nd Street

    Bakerfield

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    Carlton Arms

    chrysler - Office of Investment

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    Harmony Hall 

    Lenfest Hall

    Low Library 

     

    This scheduled maintenance is expected to be completed on-time. During the scheduled time of this Service Alert, clients may experience a loss of network connectivity for wired, wireless and netphone services. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    10/01/2018 - 05:30pm to 10/01/2018 - 06:30pm

    UPDATE: This maintenance has been completed  successfully

     

    On Monday October 1st, between 5:30 pm and 6:30 pm, CUIT will be performing necessary network maintenance on the primary gateway router at Lamont-DohertyThis scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience a brief loss of network services as traffic failover to secondary gateway router.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Student Information System (SIS)
    10/01/2018 - 03:00pm to 10/01/2018 - 04:55pm

    As of 4:55 p.m. SIS has been restored.

    ------------------------------------------------------------- 

    Beginning at 3:00 pm, SIS became unavailable. 

    CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    09/29/2018 - 03:00pm to 09/29/2018 - 05:15pm

    Today, September 29th, Con Edison is performing a necessary power shutdown at the Interchurch Center.   This scheduled shutdown has been extended.

    During the scheduled time of this Service Alert, clients will experience a loss of network connectivity for wired, wireless and netphone services. 

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    09/29/2018 - 07:00am to 09/29/2018 - 03:00pm

    On Saturday, September 29th, from 7:00am to 3:00pm, Con Edison will be performing a necessary power shutdown at the Interchurch Center.   This scheduled shutdown is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will experience a loss of network connectivity for wired, wireless and netphone services. 

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.