Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Telephony - Third Party Service Provider
    (Approximate) 05/31/2019 - 03:00pm to 05/31/2019 - 07:45pm

    RingCentral's App (GLIP) is experiencing an outage.  RingCentral is actively working on getting GLIP back on line.  We apologize for any inconvenience.

     

    *Update: RingCentral App (GLIP) service has resumed.  

  • System Center Configuration Manager (SCCM)
    05/30/2019 - 01:00pm to 05/30/2019 - 06:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will not have access to the following services:

    • SCCM Imaging
    • Installations from Software Center
    • SCCM Website reporting
    • LAPS Password Lookups from SCCM (Use Active Directory Users & Computers in the meantime)
    • BitLocker Key Lookups (Use Active Directory Users & Computers in the meantime)

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    05/30/2019 - 05:30am to 05/30/2019 - 06:30am
    NYSERNet, one of our network providers, is performing maintenace of their equipment on Thursday May 30th, from 5:30am until 6:30am.  During the time of this work, customers may experience brief periods of slowness, during failover to our backup connection, but no loss of network connectivity is anticipated.
     

    If clients continue to experience issues after the service interruption hours, please contact the CUIT Helpdesk at:

    Web:  http://cuit.columbia.edu/support
    Phone:  212-854-1919
    Email:  askcuit@columbia.edu
     
  • Network - Ethernet, Wireless and NetPhone
    05/30/2019 - 04:00am to 05/30/2019 - 04:45am

    CUIT is performing routine network maintenance in Lewisohn on Thursday, May 30, 2019, from 04:00am to 04:45am. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

     

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    05/30/2019 - 12:00am to 05/30/2019 - 01:00am
    NYSERNet, one of our network providers, is performing maintenace of their equipment on Thursday May 30th, from 12:00am (midnight) until 1:00am.  This work is expected to be completed on time, and no loss of network connectivity is anticipated.

     

    If clients continue to experience issues after the service interruption hours, please contact the CUIT Helpdesk at:

    Web:  http://cuit.columbia.edu/support
    Phone:  212-854-1919
    Email:  askcuit@columbia.edu