Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • CUIT Mainframe
    07/28/2019 - 02:00am to 08/08/2019 - 05:00pm

    [CUIT Mainframe Upgrade to z/OS 2.2:  Has been completed successfully as of 2pm on Sunday 7/28]

     

    CUIT is performing necessary maintenance on this service.   The mainframe supporting the SIS application is being upgrade to z/OS 2.2.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Inability to signon to the SIS application with the S4FE command.   

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - Third Party Service Provider
    07/27/2019 - 08:00am to 07/27/2019 - 04:00pm

    Update: This maintenance was completed successfully.

    On Saturday, July 27th between 8:00AM and 4:00PM, CUIT has scheduled routine maintenance on the fire suppression system that protects the Morningside Campus telephony systems located in 114 Low Library.

    No service interruption is anticipated.

     

    askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Websites
    (Approximate) 07/26/2019 - 03:56pm to 07/30/2019 - 11:59am
    UPDATE: This problem has been resolved as of today. Mozilla firefox is currently experiencing an issue. Customers have reported crashes and being prompted to create new profiles several times a day resulting in lost settings. This bug has been reported to Mozilla and we will keep you updated as more information becomes available. Other browsers such as Chrome and IE are not impacted by this issue.
  • Network - Ethernet, Wireless and NetPhone
    07/25/2019 - 02:00am to 07/25/2019 - 08:00am

    CUIT is performing network maintenance at 606 West 116th Street on Thursday July 25th, from 2:00am until 8:00am.  During this time, customers may lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • DARTS
    (Approximate) 07/24/2019 - 01:15pm to 07/25/2019 - 01:15pm

    Beginning around 11:30am, Darts became unavailable due to unknown reasons. CUIT administrators have been notified and have restarted the application which seems to have restored service as of noon- though the root cause remains unknown.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.