Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    08/14/2019 - 06:00am to 08/14/2019 - 08:45am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Temporary network interruption on Floors 5-15th only

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/14/2019 - 06:00am to 08/14/2019 - 08:00am

    Facilities is performing a monthly test of their Emergency Power Systems, in JLG (MBBI), CEP, Lenfest Center for the Arts, and University Form, on Wednesday August 14th, from 6:00am until 8:00am.  This work is expected to be completed on time, and no service interruption is anticipated.

     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    08/14/2019 - 06:00am to 08/14/2019 - 04:00pm

    CUIT is performing network upgrades in John Jay, on floors 5-15, on Wednesday August 14th, from 6:00am until 4:00pm.  During the time of this work network connectivity may not be available.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/13/2019 - 05:00pm to 08/13/2019 - 08:00pm

     

    *********** Update at 7 PM. This task has been successfully completed. 

    On Tuesday, August 13th, from 5 PM to 7 PM, CUIT is performing routine network maintenance at Lamont-Doherty Earth Obs. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet
    08/13/2019 - 05:00pm to 08/13/2019 - 07:00pm

    On Tuesday August 13th from 5:00pm - 7:00pm, CUIT will be performing troubleshooting maintenance with Cisco engineers on one of the Multicast Network PIM-RP routers located in Philosophy Hall to isolate root cause for high CPU condition. This scheduled maintenance is expected to be completed on time.  No service interruption is anticipated, but during the maintenance window users may experience brief slowness with Multicast traffic.  Normal unicast traffic should remain unaffected.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/