Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    06/18/2019 - 12:30pm to 06/18/2019 - 02:00pm

    Connectivity was restored on 6/18/2019 at 2:45 p.m. when the electrical issue was resolved.

     

     

    Beginning at 12:30, network, wireless and netphone service became unavailable due to an electrical outage affecting the building. 

    Facilities has not yet provided an estimate on how long power will be out.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Email - LionMail
    (Approximate) 06/18/2019 - 10:47am to 06/18/2019 - 01:53pm

    UPDATE:  Google has resolved the issue with Calendar.

     

    Google has announced a service interruption with Calendar.  Symptoms are a 404 Not Found error when trying to open Calendar, or failure of normal functions such as creating and updating events. You may check the G Suite Status Dashboard for updates:

    https://www.google.com/appsstatus#hl=en&v=status 

  • Email - LionMail
    (Approximate) 06/17/2019 - 02:37pm to 06/18/2019 - 10:20am

    UPDATE: Google has resolved the issue with email as of late yesterday afternoon.

     

    Gmail has announced a partial outage of their Email application.  The outage is causing delays sending and receiving email messages using LIonMail/Gmail.  You may check the G Suite Status Dashboard for more information:

    https://www.google.com/appsstatus#hl=en&v=status 

  • Network - Ethernet, Wireless and NetPhone
    06/17/2019 - 04:30am to 06/17/2019 - 05:30am

    CUIT is performing routine network maintenance in NWCB on Monday, June 17th, 2019, from 04:30am to 05:30am. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

     

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • PawPrint
    06/16/2019 - 10:00am to 06/16/2019 - 06:00pm

    CUIT is performing necessary maintenance on the payment gateway.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may not be able to add Print Dollars to their accounts

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.