Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    (Approximate) 01/02/2009 - 08:30am to 01/02/2009 - 04:30pm

    The facilities department will shutdown electricity at Nevis Laboratories on Friday 1/2/2009 from 8:30am to 4:30pm.

     

    During this time period, we anticipate our network equipment at Nevis to lose power. Thus, Nevis Labs will lose data connectivity to anywhere outside of Nevis. The voice tie line between Nevis and Morningside will also go down.

     

    LDEO normally accesses the Internet through Nevis. While Nevis is down, LDEO will access the Internet through Morningside.

  • Cable TV Services
    01/01/2009 - 12:01am to 01/01/2009 - 05:58pm

    Due to a contract dispute between Time Warner and Viacom, the following channels may not be available on CUtv starting 01/01/09:

    VH1
    Nickelodeon
    Comedy Central
    TV Land
    MTV
    Spike

    UPDATE:  This was resolved at the last hour between Time Warner and Viacom.

  • Course Works
    12/30/2008 - 06:00am to 12/31/2008 - 12:00am

    As previously announced, CourseWorks and the Sakai Pilot will be UNAVAILABLE from 6 am to 12 midnight, Tuesday, December 30, 2008.

    During this time, we will be performing critical database, systems, and application maintenance on all CourseWorks and Sakai Pilot servers. This work is part of our ongoing effort to provide a stable and robust environment for these vital services for the entire Columbia community. This date was chosen to minimize the impact of this long outage.

    If you have further questions or concerns, please contact us via our support Web pages:

    http://www.columbia.edu/cuit/support/courseworks.html

    http://www.columbia.edu/cuit/support/sakai.html

  • Course Works
    12/30/2008 - 06:00am to 12/31/2008 - 12:00am

    As previously announced, CourseWorks and the Sakai Pilot will be UNAVAILABLE from 6 am to 12 midnight, Tuesday, December 30, 2008.

    During this time, we will be performing critical database, systems, and application maintenance on all CourseWorks and Sakai Pilot servers. This work is part of our ongoing effort to provide a stable and robust environment for these vital services for the entire Columbia community. This date was chosen to minimize the impact of this long outage.

    If you have further questions or concerns, please contact us via our support Web pages:

    http://www.columbia.edu/cuit/support/courseworks.html

    http://www.columbia.edu/cuit/support/sakai.html

  • Cellular - Blackberry Enterprise Server (BES)
    (Approximate) 12/29/2008 - 10:30pm to 12/30/2008 - 01:00pm
    This morning at approximately 9am we performed unscheduled maintenance on our BlackBerry Enterprise Server to resolve problems some users experienced sending and receiving email and other communications to and from their device.  We believe the problem was resolved as of 9:30 this morning.  If you continue to experience problems with your BlackBerry device, please contact the CUIT Helpdesk at askcuit@columbia.edu or 212-854-1919.