Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • PawPrint
    10/18/2019 - 07:30pm to 10/18/2019 - 10:30pm

    Services has been successfully restored.

    ************************************************************************* 

    Beginning 7:30PM, PawPrint became unavailable due to database cluster connectivity issues. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 9:30PM We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    10/18/2019 - 05:00am to 10/18/2019 - 05:30am

    CUIT is performing routine network maintenance in Math on October 18th, 2019, from 05:00am to 05:30am. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

     

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    10/18/2019 - 03:30am to 10/18/2019 - 04:30am

    CUIT is performing routine network maintenance in Watson on October 18th, 2019, from 03:30am to 04:30am. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

     

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    10/17/2019 - 01:00am to 10/18/2019 - 05:00am

    CUIT is performing network maintenance at Engineering Terrace beginning on Thursday October 17th at 1:00am, and ending on Friday October 18th at 5:00am.

    During this maintenance window customers may lose network connectivity for up to 15 minutes.  Work will be performed outsite of normal business hours to minimize customer impact.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • vCenter
    10/16/2019 - 05:00pm to 10/18/2019 - 09:00pm

    Update 2019-10-17 11:45:

    At 07:30 this morning there was an unexpected hardware falure that caused brief connectivity loss for some ESX servers. Some VM's restarted as a result, between 7:30 and 8:00 am. CUIT staff are working with the vendor to investigate.

     

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated. 


    The maintenance will occure over 3 days starting at 5PM. 

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/