Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    03/20/2019 - 06:30am to 03/20/2019 - 08:00am

    The Facilities team is performing a monthly test of their emergency power systems in Studebaker on Wednesday March 20th, from 6:30am until 8:00am. This work is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/ 

     

  • Network - Ethernet, Wireless and NetPhone
    03/20/2019 - 04:00am to 03/20/2019 - 04:30am

    CUIT is performing routine network maintenance in Buell on Wednesday, March 20th, from 04:00am to 04:30am. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    03/19/2019 - 10:00am to 03/19/2019 - 12:00pm

    CUIT is performing network maintenance at 2700 Broadway on Tuesday March 19th, from 10:00am until 12:00pm (noon).  During the time of this work customers may lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Wireless
    03/19/2019 - 05:00am to 03/19/2019 - 07:00am

    UPDATE:  This maintenance was completed by 7am.  A very small number of Access Points (< 1%) remain down after the code upgrade and we are investigating. 

    On Tuesday March 19th, between the hours of 5:00AM and 7:00AM, CUIT will be performing necessary maintenance on the Wireless Network. This scheduled maintenance is expected to be completed on-time. 

    During the maintenance window, there will be intermittent wireless connectivity outages campus-wide.  Wireless users will be affected on Morningside Campus & surrounding areas, Manhattanville, Baker Field, 729 7th Ave, and 33 W 60th.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:   askcuit@columbia.edu

  • Network - Ethernet, Wireless and NetPhone
    03/17/2019 - 12:00am to 03/17/2019 - 05:00am

    Crown Castle, one of our network providers to Chrysler, is performing maintenance on their equipment on Sunday March 17th, from 12:00am until 5:00am.  During the time of this work, traffic will automatically be routed over our redundant link, so no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/