Columbia University Information Technology

Service Alerts

Active Service Alerts

  • System Center Configuration Manager (SCCM)
    09/19/2019 - 02:00pm to 09/19/2019 - 08:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During this window the following SCCM services will be unavailable.  
    • SCCM Imaging
    • Installations from Software Center
    • SCCM Website reporting
    • LAPS Password Lookups from SCCM (Use Active Directory Users & Computers in the meantime)
    • BitLocker Key Lookups (Use Active Directory Users & Computers in the meantime)
    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • ID System
    09/19/2019 - 11:50am to 09/24/2019 - 11:50am

    The daily ingest of updated feed data to the CUIT IDM System failed last night due to a processing error. Data in the IDM System and the Online Directory reflect the previous day's updates. The issue has been identified, and normal processing of updates is expected to occur this evening.

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.
  • ID System
    09/19/2019 - 11:40am to 09/28/2019 - 11:40am

    An update to the uniedit account tool is scheduled for Friday, September 27 between noon and 5PM. During the maintenance window, there may be a momentary interruption in service, requiring users to exit and restart the tool.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    09/20/2019 - 06:00pm to 09/20/2019 - 07:00pm

    CUIT is performing network maintenance on a backup router in the campus infrastructure on Friday September 20th, from 6:00pm until 7:00pm.  This scheduled update is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Websites
    08/13/2019 - 10:55am to TBD

    Beginning Wednesday August 14th at 10am, restrictions on CU web login activity will be in place for Columbia employees who have passed their due date for completion of the New York Anti-Sexual Harassment Training.  This training is required for all CU employees by NY State and City law.

    Employees who have not completed the training by their due date will initially be presented with a reminder during all CU logins, with an opportunity to either visit the CU Equal Opportunity and Affirmative Action (EOAA) site or proceed to their intended login destination.  The EOAA site has information on the training and a button which links users to the training site.

    If an employee has still not completed the training by thirty days after their assigned due date, they will experience restricted access to CU web logins until they complete the training.  Only employee self-service (related to paycheck, benefits, absence requests, etc.), CUIT UNI management services, and online training systems will be accessible.  Once the employee completes the NYASH training materials, they will need to wait no more than 60 minutes for full access to be restored.

    Completing the NYASH training course requires approximately 45-60 minutes.

    For technical issues, please contact the CUIT Service Desk, askCUIT@columbia.edu 

    For questions and comments about the training requirement, please contact eoaa@columbia.edu