Columbia University Information Technology

Service Alerts

MAJOR LOGIN ISSUES TO ONLINE SERVICES

Service Impact: 
Alert Date: 
07/02/2009 - 07:26pm to 07/03/2009 - 03:05am
Main Content
Alert Message: 

Begining 7/2/09 7:26pm, most online services requiring a login became unavailable due to some changes made to address a web page loading issue.  A successful resolution was implemented at 7/3/09 12:15am.   We recommend that if you are still experiencing an issue to restart your browser or email client and try again.   There may be temporary slowness, especially with Cubmail and other email clients as people start to access services at the same time.

Services affected include almost all services requiring a WIND or UNI login (e.g., CubMail, Libraries restricted online resources, MyColumbia (including People@Columbia), Courseworks, etc.).   Other affected services include Cyrus email, Alpha Exchange web-accessed email, Dial-up connections, VPN access, CUNIX login and other authenticated web pages.

Please note that Columbia web pages that do NOT require UNI logins may still be intermittently inaccessible due to the ongoing web issue discussed in another Service Alert.

We sincerely apologize for this service interruption.

UPDATE:  Cubmail was experiencing some instability from 2:30 until 3:15.  Users may experience some sluggishness for a period of time, but it seems to have stabilized.

 

For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.