Columbia University Information Technology

Service Alerts

SIS MAINFRAME NOT REACHABLE (SSOL STUDENT REGISTRATION AFFECTED TOO)

Service Impact: 
Alert Date: 
08/29/2017 - 07:00am to 08/29/2017 - 09:20am
Outage Type: 
Outage
Main Content
Alert Message: 

Beginning 8/29/17 at 7:00am, The mainframe running the Student Information System (SIS) became unavailable due to a communication problem, CUIT and third party administrators have been notified and are currently working to resolve the issue.

CUIT expects to have an update by 9:30am. We apologize for this service interruption.

For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

 

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Update: 8/29/17 9:30am.  The problem was resolved at 9:18am the SIS system is now available and SSOL Student Registration is now working.   The problem was due to a network error.