Columbia University Information Technology

Service Alerts

MYNETPHONE APPLICATION PLANNED MAINTENANCE

Service Impact: 
Alert Date: 
08/29/2017 - 07:00am to 08/29/2017 - 09:30am
Outage Type: 
Planned Maintenance
Main Content
Alert Message: 

Update: This maintenance was completed successfully at 9:30AM without incident. 

CUIT is performing maintenance on the myNetPhone application servers on Tuesday, August 28th, 2017 between 7:00 AM and 1:00PM.

 

The myNetPhone application may be unavailable during this maintenance period for a short period of time. MyNetPhone users will be unable to change the settings of their extensions, voicemail and unable to access call logs via the myNetPhone application during this time. 

 

CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.

 

If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

 

Web:     http://www.columbia.edu/cuit/support/expanded.html [1]

 

Phone:   212-854-1919

 

Email:     askcuit@columbia.edu [2]

 

Reference: CHG0056766