Columbia University Information Technology

Service Alerts

SECONDARY CIRCUIT TO SYRACUSE DATACENTER CURRENTLY UNAVAILABLE

Service Impact: 
Alert Date: 
08/13/2017 - 04:57pm to 08/15/2017 - 08:00am
Outage Type: 
Outage
Main Content
Alert Message: 

Update2: The fiber was repaired and service has been restored.

Update: This outage is due to a damaged aerial fiber cable. The local provider is now working to prepare the cable for the splicing process. The local provider is unable to provide an estimate of when services will be restored.

Beginning at approximately 4:00pm, the secondary (backup) link between campus and the Syracuse Datacenter became unavailable. CUIT is currently working with Level3, the network services provider responsible for this circuit, to determine the cause. As this is the secondary link, no Syrcause Datacenter services are currently being affected.

For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.