Columbia University Information Technology

Service Alerts

NETPHONE GATEWAY DEGRADATION

Service Impact: 
Alert Date: 
03/15/2017 - 04:32pm to 03/20/2017 - 03:37pm
Outage Type: 
Outage
Main Content
Alert Message: 

Between 3:30 and 4:00pm this afternoon, one of the Netphone gateways experienced a critical error and was automatically restarted.  Some users may have experienced dropped calls and the inability to make outbound calls during this period.  Engineers are investigating this issue.