Columbia University Information Technology

Service Alerts


Service Impact: 
Alert Date: 
01/13/2009 - 07:00pm to 01/13/2009 - 08:00pm
Main Content
Alert Message: 

On January 13th, from 7pm to 8pm EST, one of the Cyrus email backend servers must be powered down to replace important hardware.   During this time, approximately 2,700 (out of 80,000) Cyrus email accounts will be unavailable.   Affected clients may experience a login failure, an empty inbox, or an inbox with only new messages.   No mail is expected to be lost.  We apologize for this outage, but this procedure is critical to the continued maintenance of the server and its email accounts.

You can review updates to this service alert at   If you have any questions not answered by this alert, please contact the CUIT Helpdesk at 212-854-1919, or