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Columbia University Information Technology

Service Alerts

PARTIAL EMAIL OUTAGE

Service: 
Service Impact: 
Alert Date: 
12/11/2008 - 03:09pm to 12/12/2008 - 04:00pm
Main Content
Alert Message: 

Access to most customers' mailboxes has been restored. Mailboxes can be accessed via Cubmail and Mail clients such as Outlook and Thunderbird as well.

 

Please note the following:

 

Some mailboxes are still not available.  This means ONLY that the mail server software can't see those mailboxes yet.  We are still restoring mailboxes, and more will appear as we continue to work.

 

For some users the inbox is not available yet. New mail is still being delivered to Public Folders.private.<username> where <username> is each user's name.

 

Customers should avoid creating new mail folders or move messages until  the recovery is completed.