Columbia University Information Technology

Service Alerts

LIONMAIL "HELP US KEEP YOUR ACCOUNT SECURE" NOTICE

Service Impact: 
Alert Date: 
06/11/2014 - 01:51pm to 07/08/2014 - 12:05pm
Outage Type: 
Unplanned Maintenance
Main Content
Alert Message: 

UPDATE: Archiving the old Info alert.

Google acknowledge the error and turned off the notice.

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CUIT has received several reports from people using the LionMail web interface regarding a "Help us keep your account secure" notice, which is appearing in error.

The notice, in the form of a web page preceding the LionMail login screen, asks for a mobile number to receive notifications of unusual activity on your LionMail account.

You can safely ignore this message and click on the "skip" button to get to your email inbox.  The message is intended for Google's consumer-grade email customers and not for Columbia's email services. 


If you have any questions or concerns, please contact the CUIT Service

Desk at:

Web:     http://cuit.columbia.edu/support

Phone:   212-854-1919

Email:     askcuit@columbia.edu