Columbia University Information Technology

Service Alerts

CONNECTED BACKUP ISSUES

Service: 
Service Impact: 
Alert Date: 
(Approximate) 10/26/2013 - 10:00am to 11/13/2013 - 03:30pm
Outage Type: 
Outage
Main Content
Alert Message: 

UPDATE: This issue was resolved on 10/28/2013. 

 

On Saturday, 10/26, there was an issue with a redundant server for Connected backup, which affected the ability of some desktops and laptops to complete backups.  We believe the problem was fixed by Monday 10/28, 6pm.  

If you continue to experience backup problems, please contact your local desktop support staff.  To escalate, please open a ticket via ServiceNow.

For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.