Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Pinnacle
    02/03/2017 - 05:00pm to 02/03/2017 - 08:30pm

    Update: This maintenance was completed tonight at 2025 ET without any issues. 

    CUIT is performing necessary maintenance on this service starting on FRIDAY 2/3/2017 at 1700 ET.   This scheduled maintenance is expected to be completed by FRIDAY 2/3/2017 at 2359 ET.

    During the scheduled time of this Service Alert, clients may experience:

    - issues accessing the Pinnacle application portal.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

    REF: CHG0053428

  • Network - Ethernet, Wireless and NetPhone
    02/03/2017 - 10:00am to 02/03/2017 - 12:00pm

    On Friday, February 3rd starting at 10am, Facilities will be performing electrical maintenance in the Network Closet serving Faculty House. This scheduled maintenance is expected to be completed on time.  Since there are redundant power connections available, no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Wireless
    02/10/2017 - 07:00am to 02/10/2017 - 08:00am

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • ServiceNow
    (Approximate) 02/09/2017 - 07:00am to 02/09/2017 - 08:00am

    On Thursday, 2/9/2017 at approximately 7:00am existing ServiceNow ACLs will be updated. There will be no downtime.  

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - DNS and DHCP
    02/08/2017 - 07:00am to 02/08/2017 - 12:00pm

    CUIT is performing routine maintenance on the Infoblox DNS/DHCP service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/