Columbia University Information Technology

Service Alerts

LIONMAIL LABELS MISSING FOR NEWLY MIGRATED USERS

Service: 
Service Impact: 
Alert Date: 
04/09/2013 - 08:00am to 04/13/2013 - 09:36am
Main Content
Alert Message: 

UPDATE: Migration of the other folders was completed by April 13.

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UPDATE: Migrations of CubMail (Cyrus) users only included Inbox and no other folders (such as sent-mail and drafts).  The LionMail team is working on migrating those folders  now, and expects to finish in the next day or two.  Affected users will receive instructions on how to access their folders. 

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We have reports from users who went live on LionMail this morning April 9 that their mail folder names on the old system were not created as labels in LionMail.  CUIT staff are investigating the scope of the problem and ways to correct it.