Columbia University Information Technology

Service Alerts

BRIEF CYRUS/CUBMAIL OUTAGE FRIDAY 08:00

Service: 
Service Impact: 
Alert Date: 
12/03/2012 - 03:12pm to 12/07/2012 - 10:00am
Main Content
Alert Message: 

One of the 9 cyrus mail servers will be rebooted at 8:00 am Friday Dec 7, to increase its available memory. The outage will last about five minutes.

During the outage users whose mail is stored on that server will not be able to open inbox or other mail folders. For those users Cubmail login will fail. Users need only wait a few minutes to access mail.

CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption time, please contact the CUIT Helpdesk at:

Web:     http://www.columbia.edu/cuit/support/expanded.html

Phone:   212-854-1919

Email:     askcuit@columbia.edu

 

For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.