Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Email - Exchange
    04/26/2017 - 02:45pm to 04/26/2017 - 03:15pm

     

    Beginning at approximately 2:45pm, Exchange E-mail became slow or unavailable. CUIT administrators were notified and the issue was resolved at approximately 3:15pm.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Student Software Portal
    04/26/2017 - 06:00am to 04/26/2017 - 09:00am

    On April 26th, from 6:00am to 9:00am, our partner Kivuto is performing necessary maintenance on this service.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will not be able to log into the Student Software Portal.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    04/26/2017 - 06:00am to 04/26/2017 - 08:00am

    CUIT is performing network maintenance at Nash on Wednesday April 26th, from 6:00am until 8:00am.  During the time of this work, some users on floors 2, 3, & 4 may lose wired- and/or wireless- network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • PawPrint
    04/25/2017 - 12:40pm to 04/25/2017 - 01:10pm

    Beginning at 12:40pm, PawPrint Print Center became unavailable due to unknown reasons. CUIT administrators were notified and the issue has been resolved.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Telephony - NetPhone
    04/25/2017 - 07:00am to 04/25/2017 - 08:00am

    UPDATE: This maintenance has been completed successfully. 

     

    On Tuesday April 25th at 7am, CUIT is performing necessary maintenance on the Low Library VoIP/Netphone subnet.   This scheduled maintenance is expected to be completed on-time.  The purpose of this maintenance is to increase the IP address capacity in order to accommodate future Netphone deployments in Low Library.

    During the scheduled time of this Service Alert, clients may experience a very brief loss of netphone connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.