Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Business Objects
    (Approximate) 12/09/2016 - 10:05am to TBD

    Beginning 9:30 am this morning, Friday, December 9th, Business Objects Reporting became unavailable. CUIT administrators were notified and resolved the issue by 10:00 am.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit

  • Public Announcement
    (Approximate) 10/19/2016 - 01:05pm to TBD

    Please be aware that Qualtrics is currently unavailable for some users. Qualtrics has informed Columbia that it is aware of the issue and is currently working on restoring access for all their users. 

    It is expected to be resolved as soon as possible, and CUIT will update this space with morre infomation as it become available.

  • Cellular - Android
    09/26/2016 - 02:00pm to TBD


    The "Play Store" on Android devices is currently unavailable when using a account.  This issue does not affect Android devices utilizing a personal (non-Columbia) account in the "Play Store".  CUIT administrators have been notified and are currently working to resolve the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit

  • FFE/FinSys
    08/03/2016 - 07:00pm to TBD

    Due to possible memory corruption on the FFE database server, our DBAs must recycle our database server tonight at 8:00 P.M.

    It is expected that users will experience an interruuption in service during this work. 

    We apologize for the short notice and any inconvenience this may cause; however, this work is neccessary in order for CUIT to continue to deliver reliable service to our customers.

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email For a complete list of recent and upcoming scheduled service changes, please visit

  • Websites
    06/03/2016 - 01:00am to TBD

    Update: As of 4:30 am, sites are available once again.  If any issues are encountered please report them to the Serivce Desk.


    Columbia University Information Technology (CUIT) continually strives to maintain the highest levels of server reliability and stability. To this end, during the morning of Friday, June 3, we will migrate all Drupal 4, 5, 6, and Sundial website databases to a new server.

    As an owner of one or more CUIT-provided websites, it is important for you to refrain from making any changes to your sites during the following brief window:

    1:00 a.m. to 3:30 a.m. on Friday, June 3

    Websites will experience downtime during a portion of the maintenance period.

    Thank you in advance for your cooperation as we perform this important update. If you have any questions, please contact the CUIT Service Desk at or call 212-854-1919.


    For a list of active and future Service Alerts, please visit