Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Course Works
    (Approximate) 01/17/2017 - 11:17am to TBD
    ** Closing this expired alert **
     
    UPDATE: Service has been restored. 
    If users continue to experience issues, please contact the CUIT Helpdesk at:
    Phone:   212-854-1919
    Email:   askcuit@columbia.edu 
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    CourseWorks is currently experiencing degradation of service. Some users may be unable to access CourseWorks. We regret the inconvenience this may cause.

    CUIT administrators have been notified and are our engineers are currently working to resolve the issue.

    If users continue to experience issues, please contact the CUIT Helpdesk at:

    Phone:   212-854-1919

  • Business Objects
    (Approximate) 12/09/2016 - 10:05am to TBD

    ** Closing this expired alert **

    Beginning 9:30 am this morning, Friday, December 9th, Business Objects Reporting became unavailable. CUIT administrators were notified and resolved the issue by 10:00 am.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Public Announcement
    (Approximate) 10/19/2016 - 01:05pm to TBD

    ** Closing this expired alert **

    Please be aware that Qualtrics is currently unavailable for some users. Qualtrics has informed Columbia that it is aware of the issue and is currently working on restoring access for all their users. 

    It is expected to be resolved as soon as possible, and CUIT will update this space with morre infomation as it become available.

  • Cellular - Android
    09/26/2016 - 02:00pm to TBD

    ** Closing this expired alert **

    The "Play Store" on Android devices is currently unavailable when using a UNI@columbia.edu account.  This issue does not affect Android devices utilizing a personal (non-Columbia) account in the "Play Store".  CUIT administrators have been notified and are currently working to resolve the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • FFE/FinSys
    08/03/2016 - 07:00pm to TBD

    ** Closing this expired alert **

    Due to possible memory corruption on the FFE database server, our DBAs must recycle our database server tonight at 8:00 P.M.

    It is expected that users will experience an interruuption in service during this work. 

    We apologize for the short notice and any inconvenience this may cause; however, this work is neccessary in order for CUIT to continue to deliver reliable service to our customers.

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visithttp://cuitalerts.columbia.edu/.