Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Business Objects
    (Approximate) 04/30/2017 - 08:00pm to 05/01/2017 - 01:00am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will not be able to access the Business Objects Reporting platform.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:


    Phone:   212-854-1919



    For a list of active and future Service Alerts, please visit


  • Telephony - WebMeetMe/NetPhone Audio Conferencing
    04/19/2017 - 02:35pm to TBD

    Starting at approximately 1356 EDT today, the WebMeetMe/NetPhone Audio conferencing system is currently experiencing intermittent service performance degradation. 

    Users may experience issues connecting to the audio conference bridge.  

    CUIT engineers are currently investigating the root cause.
  • University Events Calendar
    04/04/2017 - 12:00pm to TBD

    Beginning approximately 12pm until 2pm, the University Events Calendar experienced intermittent slowness and disruption in service.  This issue has now been resolved.

     For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email For a complete list of recent and upcoming scheduled service changes, please visit

  • Alpha Domain
    04/03/2017 - 03:54pm to TBD

    We will be shutting down an ALPHA domain controller this evening at 9PM because it is generating errors.  Anyone whose workstation is connected to the domain controller at the time may experience a hanging condition or a dropped connection. If this happens to you, please reboot and reauthenticate.  

    For questions about this event, please contact the CUIT Helpdesk at, or call 212-854-1919.

    To see all active and future Service Alerts, please visit


  • PawPrint
    03/27/2017 - 02:10pm to TBD

    Beginning around 1:15PM today, the PawPrint service became degraded due to unknown reasons. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 3:00PM. We apologize for this service interruption.


    For a complete list of recent and upcoming scheduled service changes, please visit