Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Rascal (Research and Compliance System)
    02/23/2017 - 09:03am to 02/23/2017 - 11:03pm

    Received reporting that Rascal performance was degraded and preemptively restarted the tomcat server.  Rascal was down from 9:03am to 9:05am.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    03/02/2017 - 01:00am to 03/02/2017 - 05:00am

    CUIT is performing network maintenance which will affect multiple campus locations, listed below, on Thursday March 2nd, from 1:00am Until 5:00am.

    During the time of this work, some customers may lose wired- and/or wireless- network connectivity for up to 30 minutes.

    The following locations may be affected: 

    150 Claremont - Dual-uplink; no outage anticipated
    33 West 60th Street
    528 Riverside Drive - Dual-uplink; no outage anticipated
    549 Riverside Drive - Dual-uplink; no outage anticipated
    80 Claremont
    Central Engery Plant (CEP) - Dual-uplink; no outage anticipated
    Chandler
    Computer Center
     - Dual-uplink; no outage anticipated
    Dodge Hall
    Dodge Fitness Center (DPF)
    Earl Hall
    Engineering Terrace (Mudd)
     - Dual-uplink; no outage anticipated
    Havemeyer
    150 Clarmont
    ISSO
     - Dual-uplink; no outage anticipated
    Knox Hall
    Lewisohn
    Low Library
     - Dual-uplink; no outage anticipated
    Mathematics
    Mind Brain Behavior Institute (MBBI)
     - Dual-uplink; no outage anticipated
    Northwest Corner Building (NWCB)
     - Dual-uplink; no outage anticipated
    Philosophy
     - Dual-uplink; no outage anticipated
    Pupin
    RSC / Riverside Church
    Union Theological (UTS)
     - Dual-uplink; no outage anticipated
    Uris
    Watson Hall
     - Dual-uplink; no outage anticipated
     
     
    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    03/01/2017 - 01:00am to 03/01/2017 - 05:00am

    CUIT is performing network maintenance which will affect multiple campus locations, listed below, on Wednesday March 1st, from 1:00am Until 5:00am.

    During the time of this work, some customers may lose wired- and/or wireless- network connectivity for up to 30 minutes.

    The following locations may be affected: 

    2828 Broadway - Dual-uplink; no outage anticipated
    Avery Hall
    Buell Hall 
    Computer Center - Dual-uplink; no outage anticipated
    Engineering Terrace (Mudd) - Dual-uplink; no outage anticipated
    Facilities / B-230 - Dual-uplink; no outage anticipated
    Fairchild - Dual-uplink; no outage anticipated
    Fayerweather
    Green Hall
     - Dual-uplink; no outage anticipated
    John Jay
     - Dual-uplink; no outage anticipated
    Kent Hall
    Low Library
     - Dual-uplink; no outage anticipated
    Philosophy
     - Dual-uplink; no outage anticipated
    Schermerhorn
    St. Paul's Chapel
    Studebaker - Dual-uplink; no outage anticipated

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • PawPrint
    02/10/2017 - 06:45am to TBD

    Beginning today at around 6:45am, PawPrint Print Center became briefly unavailable due to unknown issues. CUIT administrators were notified and the issue was resolved at 7:15am.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • CUNIX
    02/03/2017 - 11:00am to TBD

    A change was made to CUNIX today to address reported login issues. Some users may see warnings such as "host key is not cached in the registry" or "remote host identification has changed".  If you see such a warning then it is ok to reply ‘yes’ to add the key to your cache or list of known hosts.

    For further assistance, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/