Columbia University Information Technology

Service Alerts

Active Service Alerts

  • NetApp Storage
    07/14/2018 - 10:00am to TBD

    CUIT will be performing a NetApp Storage operating system upgrade on the NetApp in the CUIT Computer Center on Saturday, 7/14 starting at 10am and ending at 4pm. The new version will be 9.3p5 upgraded from current 9.3p3.

    There should be no disruption of services. We are not expecting any issues during this upgrade, though seconds to a few minutes slowness might occur for the EDM/OnBase application.  

    For questions about this event, please contact the CUIT Helpdesk at, or call 212-854-1919.

    To see all active and future Service Alerts, please visit


  • vCenter
    (Approximate) 07/09/2018 - 09:15pm to TBD

    Due to a host disconnection, this Jul 9th, Systems and Infrastructure must Restart vCenter blade esxi-058

    We apologize for the short notice and any inconvenience this may cause; however, this work is neccessary in order for CUIT to continue to deliver reliable service to our customers.

    It is expected that users may experience a brief interruption during an HA restart for this work. We appologize for any inconvenience.)


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    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email For a complete list of recent and upcoming scheduled service changes, please visit

  • Remote Desktop Access
    05/10/2018 - 10:00am to TBD

    Begining this morning, some users are finding that they are unable to Remote Desktop to Window's servers.  The problem has been traced to a recent workstation patch.  We are currently testing solutions and expect a fix shortly.

    For a complete list of recent and upcoming scheduled service changes, please visit