Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    10/20/2017 - 10:00pm to 10/21/2017 - 06:00am

    Lightower, one of our Internet Service Providers, is performing emergency maintenance on their equipment beginning on Friday October 20th at 10:30pm and ending on Saturday October 21st at 6:00am.

    During the time of this work, connectivity will automatically be routed over a redundant connection, so no service interruption is anticipated.

     

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support
    Email:     askcuit@columbia.edu 
    Phone:   212-854-1919
  • Network - Ethernet, Wireless and NetPhone
    10/20/2017 - 06:45am to 10/20/2017 - 07:45am

    On Friday October 20th starting at 6:45am, CUIT will be performing IOS Upgrades on the Network equipment serving the locations listed below.   This scheduled maintenance is expected to be completed on-time. 

    • Fairchild
    • Fairholm
    • Hogan  

    During the scheduled time of this Service Alert, clients may experience brief 5 minute loss of access to network-related resources while equipment reloads.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    10/19/2017 - 01:30pm to 10/19/2017 - 03:00pm

    CUIT is performing network maintenance at 530 West 112th Street on Thursday October 19th, from 1:30pm until 3:00pm.  During the time of this work customers may lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    10/19/2017 - 10:00am to 10/19/2017 - 11:30am

    CUIT is performing network maintenance at 526 West 112th street on Thursday October 19th, from 10:00am until 11:30am.  During the time of this work cutomers may lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    10/18/2017 - 06:00pm to 10/18/2017 - 07:00pm

    This work was successfully completed.

     

     

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience a brief loss in network, wireless and netphone service.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.