Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Email - Exchange
    06/17/2009 - 01:30am to 06/17/2009 - 04:00am
    CUIT will be performing emergency maintenance on one of the CUIT-Exchange3  databases tomorrow morning between the hours of 1:30 AM and 4:00 AM.  This maintenance requires that the database be offline.  This outage will affect 39 users, all members of Earth Institue.  These users will be unable to send or receive email during the maintenance window.   Earth Institute has been notified.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet and Wireless
    06/14/2009 - 03:00am to 06/14/2009 - 07:00am

    Cogent, one of our ISPs, is performing necessary maintenance on their equipment. This scheduled maintenance is expected to be completed on Sunday, June 14 between 3:00 AM and 7:00 AM.  Total downtime should be less than 20 minutes.

    During the scheduled time of this Service Alert, clients in the Office of Investments at the Chrysler Building may experience:

    Momentary loss of network connectivity as traffic switches to a redundant link

    Temporary downgrade of network quality

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:   askcuit@columbia.edua<mailto:askcuit@columbia.edu>  

  • Network - Ethernet
    06/10/2009 - 03:00pm to 06/10/2009 - 03:30pm

    CUIT is performing necessary maintenance on this service. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients on the 12th through 22nd floors will lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet
    06/10/2009 - 02:00pm to 06/10/2009 - 02:30pm

    CUIT is performing necessary maintenance on this service. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients at 540 West 112th Street will lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet and Wireless
    06/10/2009 - 01:30pm to 06/10/2009 - 02:00pm

    CUIT is performing necessary maintenance on this service. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, some clients on the 1st and 2nd floors will lose network connectivity. In addition, the 10th floor lounge will lose wireless connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.