Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Telephony - Rolm Phonemail Support
    01/24/2009 - 10:00pm to 01/24/2009 - 11:00pm

    We will be performing maintenance on the Carlton Arms PhoneMail to correct a software configuration error that is preventing the administration of user accounts. During this time users may not be able to access their PhoneMail accounts. 

     

  • Lenel (Access Management)
    01/24/2009 - 08:30am to 01/24/2009 - 06:00pm
    On Saturday January 24th CUIT will be performing a version upgrade of the Lenel access system.  The system upgrade will commence at 8:30am and will be completed by 5:00pm.  Most services will still be available during this upgrade procedure, including automatic door entries and video recording. If you have any questions, please contact iam-group@columbia.edu or Yiling Tang, Director - Technology Systems, Department of Public Safety at yt5@columbia.edu.

    CUIT apologizes for any inconvenience this may cause.  

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Operating System - Support Information
    01/23/2009 - 03:08pm to 05/21/2009 - 11:20am
    Please read this notice from Candace Fleming, CIO, CUIT, regarding a potentially dangerous and widespread Worm affecting Windows systems.

    http://www.columbia.edu/cuit/newsletter/general/conficker-012309.html

    Please contact your local IT support team for assistance or technical support.
  • Network - Ethernet
    01/23/2009 - 10:59am to 01/23/2009 - 01:03pm

    Network service at 420 West 116th Street is unavailable since 10:09am today due to an electrical power issue. 
    Clients at that building are currently without network connectivity, and unable to access any dependent services.  Facilities is currently working on the electrical problem.  We apologize for this service interruption.

    UPDATE: This issue is now resolved, and service has been restored.

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Network - Ethernet
    01/23/2009 - 09:50am to 01/23/2009 - 03:30pm
    Network equipment in Fayerweather and Saint Paul's Chapel has been losing power intermittently since 9:50am today. Facilities confirmed that there is power problem in those buildings, and they are investigating.  Users in those buildings will see intermittent loss of network connectivity until the power problem is fixed.

    We apologize for this service interruption.

    UPDATE: This was resolved later the same afternoon.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.