Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    02/23/2017 - 01:00am to 02/23/2017 - 05:00am

    CUIT is performing network maintenance at Butler Library on Thursday February 23rd, from 1:00am until 5:00am.  During this time, customers on the 4th floor, and Stacks levels 7-9, may lose wired- and/or wireless- network connectivity for up to an hour.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Rascal (Research and Compliance System)
    02/22/2017 - 10:20am to 02/22/2017 - 10:20pm

    Beginning 10:12am, Rascal became unavailable. Tomcat was restarted and it is back up as of 10:21am.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    02/22/2017 - 01:00am to 02/22/2017 - 05:00am

    CUIT is performing network maintenance at Butler Library on Wednesday February 22nd, from 1:00am until 5:00am.  During this time, customers on floors 8 and 9 may lose wired- and wireless- network connectivity for up to an hour.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • PawPrint
    02/21/2017 - 07:20pm to 02/21/2017 - 09:50pm

    As of 9:50PM - Service has been restored.  We apologize again for the disruption.

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    9:30PM Status Update - The system issues persist. System Engineers have engaged the vendor and appropriate support personnel. Future updates will be provided.

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    Beginning at 7:20PM, PawPrint became unavailable due to unknown reasons. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update soon. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • PawPrint
    02/21/2017 - 06:50pm to 02/21/2017 - 07:20pm

    Beginning around 6:50PM, PawPrint became unavailable. CUIT administrators were notified and resolved the issue at 7:20PM. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.