Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    05/24/2017 - 06:00am to 05/24/2017 - 07:30am

    CUIT is performing network maintenance on the Campus Infrastructure on Wednesday May 24th, from 6:00am until 7:30am.  All affected locations are dual-uplinked, so no loss of network connectivity is anticipated, although some customers may experience brief periods of slowness.

    The following locations will be affected:

    • 3270 Broadway (Dual-Uplink)
    • Computer Center
       (Dual-Uplink)
    • CEP
       (Dual-Uplink)
    • Lenfest Center
       (Dual-Uplink)
    • MBB
       (Dual-Uplink)
    • Philosophy
       (Dual-Uplink)
    • Studebaker
       (Dual-Uplink)
    • Union Theological Seminary (UTS)
       (Dual-Uplink)

     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet
    05/24/2017 - 02:45am to 05/24/2017 - 03:30am

    Level 3 has informed us of short-notice ‘emergency’ maintenance that has been scheduled to allow the relocation of our fiber backbone to the new Tappan Zee bridge.

    During the scheduled time of this Service Alert clients may experience intermittent, short-term losses of connectivity to the Syracuse Datacenter.

    Connectivity to Syracuse was down between approximately 2:45-3:30AM.

    CUIT and NYSERNet are monitoring the situation.

    CUIT,  NYSERNet and Level 3 apologize for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - WebMeetMe/NetPhone Audio Conferencing
    05/23/2017 - 08:00pm to 05/23/2017 - 10:00pm

    CUIT is performing necessary maintenance on this service on Tuesday May 23rd, 2017 from 8pm-10pm. This scheduled maintenance is expected to be completed on-time.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    05/23/2017 - 06:00am to 05/23/2017 - 07:30am

    CUIT is performing network maintenance on the campus infratrsuture on Tuesday May 23rd, from 6:00am until 7:30am.

    During the time of this work customers may lose wird- and/or wireless- network connectivity.  Customers in dual-uplinked locations may only experience brief periods of slowness.

    The following locations will be affected:

    • 2700 Broadway
    • 3270 Broadway
    • 560 Riverside Drive (Dual-Uplink)
    • Business School / 33 West 60th Street 
    • Computer Center (Dual-Uplink)
    • CEP (Dual-Uplink)
    • Lenfest Center (Dual-Uplink)
    • MBB / JLG (Dual-Uplink)
    • Nash
    • Philosophy (Dual-Uplink)
    • Studebaker (Dual-Uplink)

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    05/23/2017 - 06:00am to 05/23/2017 - 08:00am

    This work was successfully completed. 

     

    CUIT is performing network maintenance on the campus infrastructure on Tuesday May 23rd, from 6:00am until 8:00am.

    During the time of this work customers may lose wired- and/or wireless- network connectivity.  Customers in dual-uplinked locations may experience only brief periods of slowness.

    The following locations will be affected:

    • 100 Morningside Drive
    • 110 Morningside Drive (Dual-Uplink)
    • 130 Morningside Drive
    • 400 West 119th Street
    • 401 West 118th Street (Dual-Uplink)
    • 404 West 116th Street
    • 405 West 118th Street
    • 411 West 115th Street
    • 414 West 120th Street
    • 415 West 115th Street
    • 415 West 118th Street
    • 417 West 118th Street
    • 419 West 118th Street
    • 419 West 119th Street
    • 420 West 116th Street
    • 420 West 119th Street (Dual-Uplink)
    • 421 West 118th Street
    • 423 West 118th Street
    • 424 West 119th Street
    • 430 West 116th Street
    • 434 West 120th Street
    • 435 West 119th Street
    • 438 West 116th Street
    • 44 Morningside Drive
    • 90 Morningside Drive (Dual-Uplink)
    • Butler Library (Dual-Uplink)
    • Casa Italiana
    • Center for Career Education / (Basement of EC)
    • Computer Center (Dual-Uplink)
    • East Campus
    • Engineering Terrace (Mudd) (Dual-Uplink)
    • Facilities / B-230 (Dual-Uplink)
    • Faculty House (Dual-Uplink)
    • International Affairs Building (IAB)
    • Law / Jerome Greene Hall (Dual-Uplink)
    • Lenfest Hall (Dual-Uplink)
    • Philosophy (Dual-Uplink)
    • President's House (Dual-Uplink)
    • School Of Social Work (ssw) (Dual-Uplink)
    • Wien Hall
    • William June Warren Hall (WJW / "Big Warren")

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.