Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Telephony - NetPhone
    03/31/2017 - 12:30pm to 03/31/2017 - 02:30pm

    Some clients are currently experiencing issues dialing Netphone users. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet
    03/30/2017 - 10:00am to 03/30/2017 - 12:00pm

    CUIT is performing network maintenance on the 14th floor of Lenfest Hall on Thursday 3/30, from 10:00am until 12:00pm (noon).  During this time, network connectivity will not be available on the 14th floor.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    03/29/2017 - 07:00pm to 03/30/2017 - 06:05pm

    Facilities is performing electrical service maintenance testing at Studebaker, consisting of two 5-minute outages, as listed below.  No service interruption is anticipated.

    1. March 29th, starting at 7:00pm
    2. March 30th, starting at 6:00pm
     


    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Email - Exchange
    03/29/2017 - 07:00pm to 03/29/2017 - 09:00pm

     

    Beginning at 7:00pm on Wednesday, March 29, 2017, CUIT will perform emergency maintenance on the Exchange email servers.  This scheduled maintenance is expected to be completed by 10:00pm.

     

    During the scheduled time of this Service Alert users may experience brief disconnects while using Outlook.  If Outlook prompts for a password please restart Outlook.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service interruption hours, please contact the CUIT Helpdesk at:

     

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:   askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • PawPrint
    (Approximate) 03/29/2017 - 12:07pm to 03/29/2017 - 01:47pm

    Beginning around 12:01PM today, the PawPrint service became degraded due to unknown reasons. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 3:00PM. We apologize for this service interruption.