Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    01/11/2018 - 10:00am to 01/11/2018 - 11:00am

    CUIT is performing routine maintenance at 400 West 119th street on Thursday January 11th, from 10:00am until 11:00am.  This work is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    01/11/2018 - 08:00am to 01/11/2018 - 08:50am

    CUIT is performing routine maintenance at Wien Hall on Thursday January 11th, from 8:00am until 8:50am.  This work is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • GitLab
    01/10/2018 - 08:00pm to 01/10/2018 - 11:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    There will be a planned outage during the upgrade process. The web UI and gitlab repos will not be accessible.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • IAM - CAS authentication
    01/10/2018 - 03:15pm to 01/11/2018 - 03:15pm

    Update: this issue was resolved at 3:10 PM and CAS is now operating normally. Administrators are continuing to investigate the cause in order to prevent any reoccurrence.

    --

    Beginning around 2:45 PM Wednesday 1/10/2018, the CAS authentication service became partially unreliable. Some requests to CAS may either time out or be unsuccessful. CUIT administrators have been notified and are currently working to resolve the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    01/10/2018 - 02:30pm to 01/10/2018 - 02:35pm

    Beginning 2:30pm lasting until 2:35pm, Network Connectivity became unavailable at 33 w.60th due to troubleshooting work by our ISP (Internet Service Provider) while they were on-site investigating another issue. CUIT administrators were notified and got in contact with the ISP provider to have them correct the issue.

    We apologize for this service interruption.  If issues still remain or return at this location please contact our CUIT Service Desk at 212-854-1919 or at askcuit@columbia.edu.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.