Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Telephony - Rolm Phone Support
    06/24/2009 - 09:00am to 06/24/2009 - 12:00pm

    Today, 6/24/09, CUIT is performing routine maintenance on the Morningside Campus Voice System from 9:00AM to 12:00PM. This routine maintenance is expected to be completed on time. No service interruption is anticipated.This Maintenance should be completely transparent to all Voice users.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html

     

  • Network - Ethernet
    06/23/2009 - 08:00am to 06/23/2009 - 09:00am

    CUIT is performing necessary maintenance on this service. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, all clients in Fayerweather will experience loss of network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • DARTS
    06/22/2009 - 06:00pm to 06/23/2009 - 03:06am

    Begining around 6pm 6/22/09, access to DARTS has been intermittent.  CUIT administrators are currently working to resolve the issue.   

    CUIT apologizes for this service interruption.

    UPDATE #1:   DARTS is now once again accessible, as of 11am 6/23/09.   We have received a small number of reports that there are still problems when navigating DARTS, but this is not yet formally confirmed.

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Sakai
    06/20/2009 - 08:00am to 06/20/2009 - 04:00pm

    The Sakai Pilot will be UNAVAILABLE from 8 a.m. to 4 p.m., THIS SATURDAY, June 20. During this time we will be converting the Sakai database and application to support international character sets.

    If you have further questions or concerns, please contact us via our support page on the Web:

    http://www.columbia.edu/cuit/support/sakai.html

     

    UPDATE:  This scheduled maintenance was successfully completed without incident.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service. 

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html

     

  • Telephony - Rolm Phonemail Support
    06/17/2009 - 06:30pm to 06/17/2009 - 07:30pm

    CUIT is performing necessary hardware maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert clients may not be able to access their PhoneMail accounts.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.