Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Central Server
    10/27/2008 - 11:35am to 10/27/2008 - 01:15pm

    Begining 10:45am EST today, Alpha Exchange network printing became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    This only affects administrative staff on Alpha Exchange, not other printing services.

    CUIT does not have an ETR at this time, but will provide an update when one becomes available. We apologize for this service interruption.

     

    UPDATE:  Alpha Exchange printing was restored at 12:15pm EST.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Network - Ethernet
    10/27/2008 - 09:54am to 10/28/2008 - 02:43pm

    Network connectivity between CU Press (61W62 St.) and Irvington, NY is currently down. Outage is due to loss of power, Con-Ed is on site.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.

     

    Update 10/28/2008 at 1:43pm:

    Network connectivity has been restored.

  • Email - Cubmail
    (Approximate) 10/23/2008 - 11:10am to 10/23/2008 - 02:00pm
    Four of the nine Cubmail servers are running slowly.  This would affect about 4/9 of Cubmail sessions.  We are investigating the cause.
  • Network - Ethernet and Wireless
    10/23/2008 - 08:00am to 10/23/2008 - 08:45am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients in the former OCHA administrative offices in 419 W. 119th St. will experience:

    -loss of network connectivity

     CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Network - Ethernet
    10/23/2008 - 08:00am to 10/23/2008 - 08:45am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Limited or no connectivity. law-b-2 provides a connection for the terminal server that services the card readers/cash registers in the cafe in Jerome Greene. No other users in the Law School will be affected.     The replacement would also affect ire-419w119-b-2 users - separate service alert.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.