Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    06/22/2010 - 08:00am to 06/22/2010 - 05:00pm

    Facilities will be performing electrical maintenance at 503 West 121st. During the scheduled time of this Service Alert, multiple buildings, listed below, will experience a loss of network connectivity.


    Fairholm (503 West 121st)
    Dental Clinic (1244 Amsterdam Avenue)
    501 West 121
    519 West 121
    527 West 121
    500 West 122
    502 West 122
    506 West 122
    520 West 122
    524 West 122
    526 West 122
    530 West 122
    540 West 122

    CUIT apologizes for any inconvenience this may cause. If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

     

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Network - Ethernet and Wireless
    06/22/2010 - 08:00am to 06/24/2010 - 10:26am

    Update*

    The maintenance is still ongoing. We expect it to finish by the end of business day Thursday, June 24th. 

     --------------------------------------------------------------------------------------------------

    CUIT is performing necessary maintenance on this service at Baker Field.   This scheduled maintenance is for emergency fiber backbone repair. The network is anticipated to be restored sometime on Wednesday, June 23.

    During the scheduled time of this Service Alert, clients will experience:

    -loss of wired and wireless network connectivity

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet and Wireless
    06/21/2010 - 06:00pm to 06/21/2010 - 11:00pm

    CUIT is performing necessary maintenance at 3180 Broadway.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    - Loss of network connectivity for approximately 1 hour

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Telephony - Rolm Phonemail Support
    06/19/2010 - 11:00pm to 06/20/2010 - 01:20pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may not be able to access their phonemail accounts and receive phonemail messages.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet and Wireless
    06/17/2010 - 12:20pm to 06/17/2010 - 01:22pm

    Update*
    Service was restored at 12:28 PM.

     

    Begining 12:20 PM, network connection became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.