Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    06/05/2009 - 02:00pm to 06/05/2009 - 02:30pm

    CUIT is performing necessary maintenance on this location.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Loss of Network Connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet and Wireless
    06/05/2009 - 01:00pm to 06/05/2009 - 01:30pm

    CUIT is performing necessary maintenance on this location.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Loss of Network Connectivity

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet
    06/05/2009 - 01:00pm to 06/05/2009 - 01:30pm

    CUIT is performing necessary maintenance on this location.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Loss of Network Connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Telephony - Rolm Phonemail Support
    05/31/2009 - 10:45am to 05/31/2009 - 03:56pm

    Begining approximately 5:30am on 05/31/09 one of our PhoneMail Call Processing appliances became unavailable due to a communication link failure between it and the ROLM PBX. Technicians were alerted and began working on the issue remotely. After some investigation, technicians were dispatched on site and restored PhoneMail service by approximately 10:15am.

    This PhoneMail node services call processing users (phone-tree menu applications) at the main campus. Additional investigation regarding the root cause is pending. 

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Network - Ethernet
    05/28/2009 - 08:00pm to 05/28/2009 - 08:30pm
    Core Services NYP/CUMC will perform maintenance on network equipment tonight, 5/28 between 8:00pm and 8:30pm. Services residing on the NYPH/CUMC network and Baker Field will experience intermittent loss of connectivity during this time.