Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    (Approximate) 11/20/2009 - 10:45am to 11/20/2009 - 11:15am

    On Friday, November 20th, 2009 from 10:45 am to 11:15 am, CUIT will replace the UPS servicing Buell Hall. During this time, users in the building will experience a network outage.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet and Wireless
    11/20/2009 - 08:15am to 11/20/2009 - 08:45am

    On November 20th, from 8:15am to 8:45am, technicians will be performing testing on equipment in Knox Hall. Network connectivity will be briefly disrupted during this time.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Cellular - Blackberry Enterprise Server (BES)
    11/19/2009 - 09:00pm to 11/19/2009 - 10:00pm

    Thursday 11/19, between 9 and 10pm EST, CUIT will be performing maintenance on its Blackberry Enterprise Server.   During this time, BES subscribers will be unable to send or receive messages, or update their Blackberry device's PDA applications like Calendar or Contacts.   No data loss should result from this maintenance.  This maintenance is necessary to resolve an issue being experienced by a small segment of the BES subscriber population.

     

    Blackberries subscribed to BIS only (blackberry Internet Services) are not affected by this service change.

  • Sakai
    11/19/2009 - 05:23pm to 11/19/2009 - 07:32pm

    One of the Sakai web servers is unavailable right now.  Administrators are investigating.

     

    UPDATE:  Service was restored.  We apologize for the inconvenience.

  • Network - Ethernet and Wireless
    11/18/2009 - 11:24am to 11/18/2009 - 11:50am

    Begining 11:24 AM, network connectivity at Buell Hall became unavailable due to a faulty UPS.

    As of 11:50 AM, service has been restored.

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.