Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    12/09/2009 - 12:00pm to 12/09/2009 - 01:00pm

    CUIT is performing necessary maintenance on this service. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    loss of network connectivity

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service. If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web: http://www.columbia.edu/cuit/support/expanded.html

    Phone: 212-854-1919

    Email: askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • AP/CAR
    12/08/2009 - 09:00am to 12/08/2009 - 02:10pm
    Starting at around 9am this morning FFE stopped responding due to a database problem. CAR is also affected by the same database problem. The system administrators are currently working on fixing this problem. An updated alert will be posted as soon as it available.
  • Network - DNS and DHCP
    12/07/2009 - 01:29pm to 12/08/2009 - 02:10pm

    Begining around 1:15pm 12/7/09, one of CUMC's multiple redundant Internet links became unavailable. Services are not materially impacted due to the redundant connections.  CUMC administrators are currently working to resolve the issue.

     

    This was resolved.


    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Email - Exchange
    12/07/2009 - 10:06am to 12/07/2009 - 11:07am
    Alpha Exchange users were unable to access their H drive folders from around 10am today (12/7/09) to 11am.  Exchange email service was unaffected.  The issue has now been resolved, but administrators are investigating the cause.  CUIT apologizes for the inconvenience.
  • Network - Ethernet and Wireless
    (Approximate) 12/07/2009 - 09:10am to 12/07/2009 - 06:10pm

    The link was restored at 6:10pm on 12/7/09.  The problem was due to a hardware issue with our ISP's equipment. 

     

    ---------------------------------------- 

    Beginning at 9:10am, the primary Internet link to Nevis became unavailable.  A backup link is currently in use.  CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.