Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    11/24/2009 - 12:29pm to 11/30/2009 - 03:05pm

    There is currently a network outage affecting the 5th floor in the Nash Building.  The outage began at approximately 11:55am.Technicians are en route. 

     

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Network - Ethernet
    11/24/2009 - 10:00am to 11/24/2009 - 02:00pm
    Please be advised that Facilities has scheduled a building-wide electrical shutdown at 528 W. 114th street on Tuesday, November 24th between the hours of 10:00am and 2:00pm, in order to replace the building's electrical service box. During this timeframe, network service may become unavailable.
  • Network - Ethernet and Wireless
    (Approximate) 11/20/2009 - 10:45am to 11/20/2009 - 11:15am

    On Friday, November 20th, 2009 from 10:45 am to 11:15 am, CUIT will replace the UPS servicing Buell Hall. During this time, users in the building will experience a network outage.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet and Wireless
    11/20/2009 - 08:15am to 11/20/2009 - 08:45am

    On November 20th, from 8:15am to 8:45am, technicians will be performing testing on equipment in Knox Hall. Network connectivity will be briefly disrupted during this time.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Cellular - Blackberry Enterprise Server (BES)
    11/19/2009 - 09:00pm to 11/19/2009 - 10:00pm

    Thursday 11/19, between 9 and 10pm EST, CUIT will be performing maintenance on its Blackberry Enterprise Server.   During this time, BES subscribers will be unable to send or receive messages, or update their Blackberry device's PDA applications like Calendar or Contacts.   No data loss should result from this maintenance.  This maintenance is necessary to resolve an issue being experienced by a small segment of the BES subscriber population.

     

    Blackberries subscribed to BIS only (blackberry Internet Services) are not affected by this service change.