Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    (Approximate) 03/23/2010 - 09:15am to 03/23/2010 - 10:00am

    Facilities is performing maintenance on the main electrical panel in this building. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html

  • Telephony - NetPhone
    03/22/2010 - 01:48pm to 03/23/2010 - 01:36pm

    On Tuesday 3/23/2010 from 0300 to 0400, CUIT will be performing necessary NetPhone software maintenance.  This scheduled maintenance is expected to be completed on-time.

     

    As a result, NetPhone users at the following locations may witness phones rebooting during the scheduled maintenance window.

     

    ·         400 West 119th Street (Butler Hall)

    ·         82 Morningside Drive

    ·         90 Morningside Drive

    ·         Faculty House

    ·         School of Social Work

    ·         Wien Hall

    ·         William & June Warren Hall

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Telephony - Rolm Phonemail Support
    03/22/2010 - 09:00am to 03/22/2010 - 01:38pm

    This was resolved by noon. 

     

    The PhoneMail servicing the Russ Berrie Medical Pavillion, Irving Cancer Research Center, and Lasker Biomedical Research Building is currently unresponsive. Technicians are en route to investigate.

     

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Telephony - NetPhone
    03/19/2010 - 04:02pm to 03/22/2010 - 01:37pm

    On Monday 3/22/2010 from 0300 to 0400, CUIT will be performing necessary NetPhone software maintenance.  This scheduled maintenance is expected to be completed on-time.

    As a result, NetPhone users at the following locations may witness phones rebooting during the scheduled maintenance window.

    ·         Computer Center

    ·         Havemeyer Hall

    ·         Mathematics

    ·         Watson Hall

    ·         Low Library

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet and Wireless
    03/19/2010 - 09:00am to 03/19/2010 - 02:00pm

    Facilities is performing maintenance on the main electrical panel in this building. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html