Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    12/27/2017 - 10:00pm to 12/28/2017 - 10:00pm

    Starting today Wednesday December 27th at 10pm through Thursday December 28th at 10pm, Facilities has scheduled a chilled water shutdown which will affect the cooling in CUIT’s network closets in North West Corner Building and Pupin Hall. Facilities have provided temporary cooling to our network closets for the duration of the shutdown.

    No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • FFE/FinSys
    12/27/2017 - 09:00pm to 12/27/2017 - 10:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    NO ACCESS TO FFE

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Turnitin
    12/27/2017 - 11:00am to 12/27/2017 - 08:00pm

    On Wednesday December 27th, tfrom 11am EST to 8PM EST the following service will be unavailable for planned maintenance.


     •    Turnitin (including mobile and integrations)


    This maintenance will be performed on internal hardware with the purpose of improving  capacity and increasing our services’ uptime and resiliency to assure overall product availability.


    Where applicable, please be aware no submissions or grading will be possible through Turnitin during this time. We therefore advise that submission deadlines be set outside of this maintenance window.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:


    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.


     

  • FFE/FinSys
    12/21/2017 - 09:00pm to 12/21/2017 - 09:15pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    No access to FinSys

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    12/21/2017 - 08:00am to 12/21/2017 - 08:50am

    On Thursday 12/21/17 starting at 8am, CUIT will be performing routine maintenance on the Network equipment serving Schermerhorn 2nd floor. This scheduled update is expected to be completed on time.   No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/