Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • ID System
    06/05/2015 - 01:40pm to 06/08/2015 - 01:40pm

    This evening Friday, June 5, regular processing of input feeds to the Identity Management System will not occur. Due to the migration of storage systems to the CI environment, feed processing must be postponed. Regular processing of feeds to IDM will resume on Saturday June 6. 

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - Interactive Intelligence
    06/04/2015 - 09:00pm to 06/04/2015 - 09:45pm

    *Update Security Maintenance Postpone 

    On Thursday, June 4, from 9 PM to 12 AM, CUIT is performing security updates on the Interactive Intelligence service.

    We apologize for the short notice and any inconvenience this may cause; however, this work is neccessary in order for CUIT to continue to deliver reliable service to our customers.

    System administrators do not expect any disruption in service, but will be monitoring the situation closely and will provide any update(s) as needed. 

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.
  • Telephony - Interactive Intelligence
    06/02/2015 - 09:00pm to 06/02/2015 - 11:00pm

    *Update to Old Alert 

    On Tuesday, June 2, from 9 PM to 12 AM,  CUIT is performing security updates on the Interactive Intelligence service.

    We apologize for the short notice and any inconvenience this may cause; however, this work is neccessary in order for CUIT to continue to deliver reliable service to our customers.

    System administrators do not expect any disruption in service, but will be monitoring the situation closely and will provide any update(s) as needed. 

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.
  • Network - Ethernet, Wireless and NetPhone
    06/02/2015 - 05:00pm to 06/03/2015 - 12:00am

    CUIT is performing an electrical shutdown in SIPA/IAB, from 5pm on Tuesday June 2nd until Midnight on Wednesday June 3rd.  This work will impact the 700 and 800 levels of SIPA/IAB.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    05/30/2015 - 07:30am to 05/30/2015 - 03:30pm

    Facilities have scheduled a power shutdown for the Office of investments locate on the 63rd floor in the Chrysler building this Saturday, May 30, between 7:30 AM and 3:30 PM.

    During the scheduled time of this Service Alert, clients may experience loss of wired, wireless and Avaya phone connectivity.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.