Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Websites
    08/02/2016 - 02:12pm to 08/03/2016 - 02:39pm

    WEDNESDAY 8/3 6:30AM -- THE SERVICE HAS BEEN RESTORED.  THE DISRUPTION WAS DUE TO A NETWORK PROBLEM AT THE VENDOR SITE.  PLEASE REPORT ANY FURTHER PROBLEMS.

    (Tuesday 8/2) -- The StridePoint training platform is currently unavailable.  This service provides various online training courses including financial compliance, HIPAA and a "Welcome to Columbia" that was just announced to the incoming students for this fall.  The vendor has been troubleshooting the problem -- please try to access the service tomorrow (Wednesday 8/3).

    We apologize for the inconvenience. 

  • Email - Exchange
    07/31/2016 - 10:00am to 07/31/2016 - 12:00pm

     

    Beginning at 10:00AM on Sunday, July 31, 2016, CUIT will perform scheduled maintenance on the Exchange email servers.  This scheduled maintenance is expected to be completed by noon.

    During the scheduled time of this Service Alert users may experience brief disconnects while using Outlook.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

     

    CHG0050665 

  • People At Columbia (PAC)
    07/30/2016 - 12:00am to 07/31/2016 - 05:00pm
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    PAC application Maintenance Window scheduled from Saturday (07/30/2016) 12:00 AM to Sunday (07/31/2016) 5:00 PM. has been completed.

     

  • Telephony - Interactive Intelligence
    07/29/2016 - 07:00pm to 07/29/2016 - 08:00pm

    CUIT is performing routine maintenance on the Interactive Intelligence service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    07/28/2016 - 10:20pm to 08/04/2016 - 09:00am

    ********* Update 8/4/2016 7 AM, This task has been successfully completed.

    ********* update 7/29/2016 7 AM, the task for July 29 has been completed. 

    On Friday, July 29 and on Thursday, August 4, from 6 AM to 8 AM, CUIT is removing CUIT access through Chrysler firewall. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/