Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    08/20/2014 - 04:00am to 08/20/2014 - 12:00pm

    This work was successfully completed at 8:00 a.m. 

     

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet and Wireless
    08/20/2014 - 04:00am to 08/20/2014 - 08:00am

    On 08/20/2014 between 4am and 8am CUIT will be performing necessary network maintenance which will affect multiple buildings. During portions of this service window, all network services will be unavailable (this includes wired, wireless, and netphones) in the following buildings:

    Singularly Uplinked Admin Buildings or Schools

    3 Claremont

    80 Claremont

    Chandler

    Dodge Gym

    Dodge Hall

    Earl Hall

    Havemeyer

    Lewisohn

    Math

    Pupin

    Union Theological Seminary - Burke Library

    Uris - Watson Library

     

    Dually Uplinked Admin Buildings or Schools:

    Computer Center Administration ( This does not affect the Data Center)

    ISSO

    Low Library

    Knox

    North West Corner Building

    Riverside Church


    The goal of this maintenance is to replace and upgrade legacy network equipment in order to maintain quality, state of the art network services.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

  • Network - Ethernet
    08/20/2014 - 12:01am to 08/20/2014 - 06:00am

    UPDATE:  This maintenance was completed.

    From the hours of 12:01am - 6:00am on 8/20/14, Internet Service Provider Level3 is performing necessary maintenance on their fiber network that provides our connection to the Syracuse Datacenter.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience a loss of network connectivity to the Syracuse Datacenter.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Hotfoot HPC
    08/18/2014 - 12:00pm to 08/18/2014 - 05:00pm

     UPDATE: Archiving old alert

    CUIT is performing an expected and scheduled retirement of about half the servers associated with this service because of their age, leaving the remaining servers for approximately another year. This update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Wireless
    08/18/2014 - 07:00am to 08/18/2014 - 10:00am
    Update: This maintenance has been successfully completed ahead of schedule.
    On Monday, August 18th between 07:00AM and 10:00AM, CUIT will be performing necessary maintenance on the Wireless Network. This scheduled maintenance is expected to be completed on-time. 

    There will be brief intermittent wireless connectivity outages throughout the defined window.  Wireless users will be affected on Morningside Campus and surrounding areas, Baker Field, 33 W. 60th and 729 7th Ave.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:


    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.