Final Update: Systems installed the Linux hotfixes today (CHG0038287) which corrected the FTP issue and so far, jobs are running successfully. TIO and the Deployment teams have been monitoring all weekend and will continue to do so. We don't anticipate any impact to the normal weekend processing and expect jobs to be completed on time. This concludes the UC4 upgrade and we will now transition to the Stabilization phase.
Thanks for your patience and understanding. Please reach out to TIO or Deployment with any questions.
Update 2 : Technical issues with the RAFTP upgrade have been resolved. More than 90% of all scheduled UC4 jobs are running successfully. We are experiencing a permissions issue with FTP on Linux. We have a manual workaround and UC4 has issued a hotfix to correct this. We are coordinating with the Systems team to install the hotfix for Linux clients. In the interim, a manual workaround will be used for Linux FTP jobs.
Update 1 : The upgrade of UC4 from version 8 to 9 has been completed successfully and job schedules have been activated. We are experiencing an issue with the RAFTP upgrade and are working with UC4 support. This has no current impact. We will issue a followup announcement once all is well.
Why: This upgrade is required so that we can be current with the latest software release. With this release, UC4 has extended the capability of the platform to include a broad range of Run Book and Application Release Automation functions, enhancements to Managed File Transfer as well as intuitive ease of use features to quickly create or modify automation process flows.
Agent installs, Functionality, and Application testing have been ongoing since July 2013 and have completed successfully.
What to expect:
All scheduled tasks will be placed on hold and in some cases canceled during the upgrade. The Deployment team will be responsible for stopping and starting all schedule tasks. Communication and approvals have been established between the Application teams and end users.
In the event of an issue preventing a successful upgrade, the Deployment team will restart the schedules on the UC4 version 8 systems. These systems will remain on standby until we have confirmed that everything works.