Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    10/03/2014 - 04:00am to 10/03/2014 - 08:00am

    Facilities are performing electrical maintenance in John Jay Hall on Friday October 3rd, 2014, between 4:00am and 8:00 am. 

    During this maintenance, clients may experience loss of wired, wireless, and NetPhone connectivity.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • certain websites
    10/01/2014 - 12:00pm to 10/01/2014 - 01:30pm

    Begining 12pm, CUIT Blogs became unavailable due to a database outage. CUIT administrators have resolved the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet
    09/30/2014 - 03:30pm to 09/30/2014 - 04:30pm

    On Tuesday September 30th, starting at 3:30pm, CUIT is performing necessary network maintenance at 2700 Broadway.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    A brief loss of network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    09/30/2014 - 06:35am to 10/10/2014 - 01:21pm
    The primary data circuit that serves Nevis Labs is down.  Traffic is routing over the backup circuit.  Customers may experience latency but will still have network connectivity.  Columbia's internet service provider has been notified and is looking into the issue.
  • Rascal Outage
    09/29/2014 - 05:16pm to 09/29/2014 - 05:26pm

    Begining 5:16 p.m , Rascal became unavailable due to unknown reasons. CUIT administrators have been notified and have resolved the issue as of 5:26.


    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.