Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Collaboration Services: Blogs
    (Approximate) 02/24/2017 - 07:00pm to 02/24/2017 - 11:00pm

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    02/24/2017 - 04:24pm to 02/24/2017 - 07:45pm

    UPDATE:  Service was restored at 7:45pm tonight

     

    Beginning at about 4:24pm, network connectivity to 430 West 116th Street became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 5:30pm. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Bomgar Service
    02/24/2017 - 03:00pm to 02/24/2017 - 05:00pm

     The Service Outage is complete.  All services are running.

    ************************************************************* 

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, Bomgar Representatives will not be able to log in to the Reprsentative Console.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Rascal (Research and Compliance System)
    02/23/2017 - 09:03am to 02/23/2017 - 11:03pm

    Received reporting that Rascal performance was degraded and preemptively restarted the tomcat server.  Rascal was down from 9:03am to 9:05am.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    02/23/2017 - 07:00am to 02/23/2017 - 08:00am

    Facilities is performing a monthly test of their emergency power systems in Studebaker, on Thursday February 23rd, from 7:00am until 8:00am.

    This work is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at  askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.