Due to electrical work being done in the basement of 531 W. 112th street, network connectivity has been disrupted. The super expects the work to be completed in approximately 2 hours.

We received an alarm notification that the PhoneMail at Parker Plaza is currently unavailable. Initial investigation indicates a problem with the primary drive. Technicians are being dispatched to the site.

We apologize for this service interruption.

UPDATE:  This was resolved with no loss of data.

 

For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.

CUIT technical personnel have identified faulty equipment in one of the Morningside Phonemail servers. We are performing critical hardware maintenance from 10:00pm on 10/2/09 to 6:00am on 10/3/09 to replace this equipment. During this time PhoneMail users at the Morningside campus will not be able to access their accounts.  This scheduled maintenance is expected to be completed on-time.

CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

Web:     http://www.columbia.edu/cuit/support/expanded.html

Phone:   212-854-1919

Email:     askcuit@columbia.edu

 

For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

 

- Update : The Service is restored at 11:30am. 

 

The PhoneMail servicing the Irving Cancer Center, Russ Berrie Pavillion, and Lasker Building is currently unavailable due to a communication error between the ROLM PBX and PhoneMail. Technicians are en route to investigate.

We apologize for this service interruption.

For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.

Beginning on Sunday, 9/27/09, network connectivity was disrupted for 3180 Broadway. CUIT administrators have been notified and are currently working to resolve the issue.

CUIT will send technicians out to 3180 Broadway to address the issue when the building opens at 9AM on Monday. We apologize for this service interruption.

For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.