Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    06/25/2015 - 06:00am to 06/26/2015 - 09:00am

    On Thursday, June 25, from 6am to 9am as well as Friday, June 26, from 6am to 9am, CUIT is performing necessary network maintenance in Wallach Hall. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients on the first and second floors will experience loss of network connectivity, including wired, wireless and netphone connections.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Load Balancing
    06/25/2015 - 06:00am to 06/25/2015 - 09:00am

    UPDATE:  This maintenance has been completed successfully.

    At 6:00am on 6/25/15, CUIT will be performing maintenance on the network connection to our Commodity Internet ISP.  This work is being done to enable load balancing of our Commodity Internet traffic over redundant links.  During the maintenance window, users may experience a brief connection loss to the internet while the new configuration initializes.  This scheduled maintenance is expected to be completed on time.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet
    06/25/2015 - 04:00am to 06/25/2015 - 06:00am

    On Thursday, June 25, from 4 AM to 6 AM, CUIT is performing necessary network maintenance in 2852 Broadway. This scheduled maintenance is expected to be completed on-time. During the scheduled time of this Service alert, clients will experience a loss of network connectivity. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    06/24/2015 - 01:00am to 06/24/2015 - 02:00am

    On Wednesday, June 24th, between 1am and 2am, CUIT is performing necessary network maintenance in Philosophy Hall.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients on the fifth, sixth and seventh floors may experience loss of network connectivity

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Wireless
    06/22/2015 - 10:00am to 06/22/2015 - 12:00pm
    Due to electrical work being performed in Wallach Hall on 6/22/2015, there will be no wireless network service available between 10 a.m. and 12:00 p.m on the 2nd through 8th floors.