Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Websites
    10/24/2017 - 11:13am to 10/24/2017 - 08:38pm

    THIS PROBLEM WAS RESOLVED AT 1:15PM.  THANKS FOR YOUR PATIENCE 

    The StridePoint Training service is currently down.  The vendor is investigating and should have service restored soon.

    We apologize for the inconvenience. 

  • Network - Ethernet, Wireless and NetPhone
    10/24/2017 - 10:00am to 10/24/2017 - 11:30am

    CUIT is performing network maintenance at 531 West 112th Street on Tuesday October 24th, from 10:00am until 11:30am.  During the time of this work customers may lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    10/24/2017 - 09:45am to 10/24/2017 - 12:10pm

    Update: Service has been restored to JLG's below grade 6th floor.

    There is currently a partial network outage affecting the below grade 6th floor of JLG. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • ID System
    10/23/2017 - 03:45pm to 11/01/2017 - 03:45pm

    Update: This issue was resolved at 16:08. Password updates for UNIs and ADCU are occurring normally now. Research indicates this issue began Wednesday October 18, at around 4PM. so there may be some accounts for which passwords are out of sync. This can be resolved by doing a routine password change.

     

    The standard UNI password change page is intermittently failing to update ADCU accounts and displays an error message. Although the UNI password change is successful, the ADCU update is not always occurring. CUIT administrators have been notified and are currently working to resolve the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Course Works
    10/23/2017 - 10:00am to 10/23/2017 - 10:30am

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. For the duration all LTI tools may be unavailable, while CourseWorks Canvas will remain up and running for the duration.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/