Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Telephony - Rolm Phonemail Support
    03/07/2015 - 10:00pm to 03/08/2015 - 06:00am

    On Saturday, May 7 at 10 PM to Sunday, March 8 at 6 AM, CUIT is performing necessary maintenance on the Morningside Campus Rolm PhoneMail service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience intermittent service. 

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    03/07/2015 - 12:00am to 03/07/2015 - 03:00am

    On Saturday March 7th, between 12am and 3am, Lightower will be performing necessary maintenance on the network connections for Sterling Forest & 729 7th Avenue.

    During the scheduled time of this Service Alert, the Sterling Forest & 729 7th Avenue network connections will experience up to a 1 hour outage.   

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Multiple Systems
    03/05/2015 - 08:00pm to 03/13/2015 - 04:31pm

    At 8 PM this evening an ESX blade failed.  This caused a outage of a subset of ARC and Sakai hosts as they failed over to a functioning blade.  All service was restored in about 5 minutes.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Mailing Lists
    (Approximate) 03/05/2015 - 01:23pm to 03/05/2015 - 05:15pm

    [Update 3/5/15 5:15pm : LISTSERV is back in service.  The SPAM email from CUMC severely impacted LISTSERV. CUIT apologizes for any inconvenience this has caused.]

    LISTSERV emails to/from cuvmc.ais.columbia.edu are backlogged due to extremely high volume.  We anticipate the backlog to be cleared by this evening.

  • Email
    03/05/2015 - 09:15am to 03/11/2015 - 02:45pm

    UPDATE 3/11/2015: The spam activity continues to a lesser degree (497 sent here on 3/10), but since the columbia.edu filters are successfully stopping the mail there is no further problem on CUIT systems.

     

    UPDATE 3/9/2105: The spam activity from CUMC stopped dead over the weekend but resumed Monday morning. 3,400 were sent to columbia.edu in the first 45 minutes, and rejected. As before CUMC is successfully removing the bad zip file attachment, but sending out the altered message.

     

    UPDATE 3/6/2015: 15,000 similar spam messages from cumc.columbia.edu to columbia.edu were rejected today.

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    Yesterday, many compromised PCs at the Medical Center sent thousands of spam messages to addresses @columbia.edu with the subject "Invoice". Filtering at CUMC removed the bad zip file but allowed the altered message to be sent. Ironically because the bad zip file was gone the columbia.edu filter could not detect that the message was spam. The messages were harmless but annoying.

     

    This morning, more of the same started coming in with the subject "new form". The columbia.edu filter is now detecting CUMC's modification and will block further messages of this type.