Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Email
    01/27/2015 - 10:15am to 01/28/2015 - 10:15am

    The very large volume of mail to lists yesterday resulted in significant delivery delays up to 4 hours in some cases. CUIT staff are studying performance to determine causes and means to avoid the same in the future.

     

  • Network - Ethernet and Wireless
    01/25/2015 - 08:25am to 01/25/2015 - 11:16am

    UPDATE:  Service has been restored.  We're still investigating the root cause of the original problem

     

    Begining at around 7am today, network connection became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update shortly. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet
    01/25/2015 - 01:37am to 01/25/2015 - 11:16am

    UPDATE:  Service has been restored.  We're still investigating the root cause of the original problem 

     

    Begining at 01:37am, network connection became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update shortly. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • InfoEd
    01/23/2015 - 11:00am to 02/11/2015 - 05:04pm

    UPDATE: Issue was resolved in Jan 23rd. Closing this old Service Alert. 

    UPDATE: InfoEd Grants Management Application Issue

    On Friday, January 23th from approximately 10:30 to 11:30AM, we were experiencing problems with the InfoEd Grants Management Application.  This issue has now been resolved.

    CUIT apologizes for the inconvenience this has caused.  If clients continue to experience issues, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support
    Phone:   212 854 1919
    Email:    askcuit@columbia.edu

  • Email
    01/23/2015 - 09:07am to 01/23/2015 - 02:00pm

    The MX records for 115 domains handled by CUIT now direct mail into the new linux incoming mail servers. Most of these are subdomains of columbia.edu but a few are .org domains affiliated with the university.

    Users do not need to do anything different. There was no downtime.