Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    04/25/2015 - 06:00am to 04/25/2015 - 12:00pm

    On Saturday, April 25th between 6:00 AM and 12:00 PM, Facilities have scheduled a power shutdown for Engineering Terrace. During the scheduled time of this Service Alert, clients in Engineering Terrace and Fairchild will experience a loss of Network connectivity.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - NetPhone
    04/24/2015 - 07:00pm to 04/24/2015 - 09:00pm

    UPDATE:  Scheduled work will run until 9pm.

    On Friday, April 24, from 7 PM to 9 PM, CUIT is performing routine maintenance on the Interactive Intelligence servie. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service. If clients experiene any issues after the maintenance hours, please contact the CUIT Helpdesk at:

    askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet and Wireless
    04/24/2015 - 06:00pm to 04/24/2015 - 09:00pm

    On Friday, April 24th between 6:00 PM and 9:00 PM, CUIT is performing necessary electrical maintenance on the second floor of Engineering Terrace. This scheduled maintenance is expected to be completed on time.

    No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Web Publishing
    04/24/2015 - 07:30am to 04/24/2015 - 09:30am

    We will upgrade WordPress on Friday 4/24/2015 starting at 7:30 am. It should take about 2 hours. During the upgrade, there will be times when sites may not be available, or may appear to be missing features.

    If you are an administrator of a WordPress site, we ask you to check your site NOW on our staging server where the upgrade has already been done. You will find a link to your site on the staging server in the upgrade announcement on your blog's admin dashboard. Sites were copied to the staging server on April 3, so sites created after that date are not included.

  • Network - Ethernet and Wireless
    04/23/2015 - 03:49pm to 04/24/2015 - 11:35am

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    On Thursday, May 7th, from 6AM to 7AM, CUIT has scheduled necessary network maintenance at 29 Claremont Ave and 612 West 116th Street (Casa Hispanica). This scheduled maintenance is expected to be completed on-time.

     

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    During the scheduled time of this Service Alert, clients may experience a loss of network connectivity. 

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    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

     

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.