Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Storage Area Network
    08/18/2017 - 10:30am to 08/25/2017 - 10:17am

    CUIT will be performing a NetApp Storage operating system upgrade on the NetApp in the Syracuse Disaster Recovery site during the day on Friday, 8/16. The new version will be 9.1p6 upgraded from current 8.3.2p5.

    There should be no disruption of services. We are not expecting any issues during this upgrade, though seconds to a few minutes slowness might occur on the very limited number of applications running at the disaster recovery site in Syracuse.  

    If you have any questions about the upgrade or experience any unusual delays in your applications, please open a CUIT Service Desk ticket online, by emailing askcuit@columbia.edu; or by calling (212) 854-1919.

    For a complete list of recent and upcoming scheduled service changes, please visit  http://cuitalerts.columbia.edu/.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    08/17/2017 - 09:00pm to 08/17/2017 - 10:00pm

    UPDATE:  This work has been completed  

     

    CUIT is performing a necessary IOS upgrade on network equipment in Computer Science (Mudd, 4th floor) on Thursday August 17th, from 9:00pm until 10:00pm.

    During the time of this work, some customers may experience temporary loss of network connetivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    08/17/2017 - 08:00pm to 08/17/2017 - 09:00pm

    Update:This work was completed.  

    CUIT is performing necessary IOS upgrades on network equipment at Wien Hall on Thursday August 17th, from 8:00pm until 9:00pm.

    During the time of this work, customers may experience temporary loss of network connetivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/17/2017 - 08:00pm to 08/17/2017 - 10:00pm

    UPDATE:  This work has been completed

     

    CUIT is performing IOS upgrades on network equipment at Studebaker, Watson, & Uris, on Thursday August 17th, from 8:00pm until 10:00pm.

    During the time of this work, customers in these locations may experience temporary loss of network connectivity:
    • Studebaker - 6th floor
    • Watson - 6th, 7th, & 8th floors
    • Uris - basement & 1st floor

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/16/2017 - 08:00pm to 08/16/2017 - 09:00pm

    Update: This work was completed. 

    CUIT is performing necessary IOS upgrades on network equipment at Lerner on Wednesday August 16th, from 8:00pm until 9:00pm.

    During the time of this work, customers may experience temporary loss of network connetivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.