Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    11/02/2016 - 10:00am to 11/02/2016 - 12:00pm

    On Wednesday Nov 2nd between the hours of 10:00am - 12:00pm, CUIT will be performing necessary maintenance on the Network Equipment for 424 w.119th.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience loss of network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    11/01/2016 - 01:00am to 11/01/2016 - 05:00am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience a loss of network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Yeti HPC
    10/31/2016 - 10:00am to 10/31/2016 - 02:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, researchers will be unable to access the Yeti HPC cluster and no jobs will run.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Electronic Document Management
    10/29/2016 - 09:00am to 10/29/2016 - 10:00am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    - Degradation in performance, i.e. slower response times, during outage window. - Loss of connection to the database after server is rebooted at approximately 9:50 AM.
    - Inability to view documents via the ARC "View Docs" button during the server reboot.
    - Inability to upload any new documents via the Procurement EDM Web Form during the server reboot.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Telephony - Interactive Intelligence
    10/28/2016 - 07:00pm to 10/28/2016 - 08:00pm

    On Friday, October 28th between 7pm and 8pm, CUIT is performing necessary maintenance on the Interactive Intelligence service. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, Interactive Intelligence service will be unavailable

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.