Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    04/24/2018 - 08:00am to 04/24/2018 - 08:50am

    On Tuesday, April 24, from 8:00 AM to 8:50 AM, CUIT is performing routine maintenance on the 4th Floor of Armstrong. This scheduled maintenance is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    04/24/2018 - 06:30am to 04/24/2018 - 07:00am

    NYSERNet, our primary network provider to Syracuse, is performing maintenance on Tuesday April 24th, from 6:30am until 7:00am.

    During the maintenance window, traffic to Syracuse will be automatically routed over our backup connection.  No outage is anticipated, but customers may experience brief periods of slowness during failover.

     

    If clients continue to experience issues after the service interruption hours, please contact the CUIT Helpdesk at:

    Web:  http://cuit.columbia.edu/support
    Phone:  212-854-1919
    Email:  askcuit@columbia.edu
  • Email - Exchange
    04/23/2018 - 07:00pm to 04/23/2018 - 09:00pm

     

    Beginning at 7:00pm on Monday, April 23, 2018, CUIT will perform scheduled maintenance on the ADCU Exchange email servers.  This scheduled maintenance is expected to be completed by 9:00pm.  Please note that this will not affect customers that have not migrated to ADCU.

    During the scheduled time of this Service Alert customers may experience brief disconnects while using Outlook.  If Outlook prompts for a password or does not show new messages after the work is complete, please restart Outlook.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If customers continue to experience issues after the scheduled maintenance window, please contact the CUIT Service Desk at:

    web: http://cuit.columbia.edu/support
    Phone: 212-854-1919
    Email: askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu 

  • Telephony - NetPhone
    04/23/2018 - 08:00am to 04/23/2018 - 08:59am

    CUIT is performing maintenance on this service between 8:00am - 12:00pm. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Business Objects
    04/22/2018 - 08:00am to 04/22/2018 - 12:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    All Business Objects Reporting will be unvailable:  FDS Reports, HR Reports, Student Reports, Webi Reporting, etc.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.