Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Wireless
    08/24/2017 - 06:00am to 08/24/2017 - 07:00am

    UPDATE: This maintenance was completed successfully.

     

    On Thursday August 24th starting at 6am, CUIT will be performing necessary maintenance on the Wireless Network Controllers.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience brief loss of wireless network connectivity during Wireless Controller reloads.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/24/2017 - 06:00am to 08/24/2017 - 08:00am

    UPDATE: This maintenance was completed successfully.

     

    On Thursday August 24th starting at 6am, CUIT will be performing necessary IOS Upgrades on the Network Equipment serving the locations listed below.

    Avery 1st, 2nd, 3rd floors 

    Carman 

    Dodge Hall 

    Dodge Physical Fitness 

    East Campus Basement 

    Engineering Terrace Basement


    During the scheduled time of this Service Alert, clients may experience brief loss of network connectivity for wired, wireless and netphone connections.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Email - Exchange
    08/23/2017 - 08:00pm to 08/23/2017 - 09:00pm

    Beginning at 8:00pm on Wednesday, August 23, 2017, CUIT will perform scheduled maintenance on the Exchange email servers.  This scheduled maintenance is expected to be completed by 9:00pm.

    During the scheduled time of this Service Alert users may experience brief disconnects while using Outlook.  If Outlook prompts for a password please restart Outlook.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service interruption hours, please contact the CUIT Helpdesk at:

     

     

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:   askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    08/23/2017 - 02:10pm to 08/23/2017 - 02:45pm

    Beginning around 2:10PM 08/23, CUIT network services became unavailable in buildings on Riverside Drive and Claremont between 116th St and 120th St due to a power outage at 47 Claremont.

    Power has been restored to 47 Claremont, and all affected locations are back online. CUIT will continue to monitor the situation.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/18/2017 - 08:00pm to 08/18/2017 - 09:00pm

    UPDATE:  This work has been completed

     

    CUIT is performing IOS upgrades on network equipment at multiple campus locations, as listed below, on Friday August 18th, from 8:00pm until 9:00pm

    During the time of this work, customers in these locations may experience temporary loss of network connectivity:
    • 2875 Broadway
    • Career Services, in the basement of East Campus
    • Schapiro CEPSR
    • Engineering Terrace
    • Philosophy Hall

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.