Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • University Events Calendar
    04/23/2016 - 08:00am to 04/23/2016 - 03:00pm

    The University Events Calendar will be unavailable on April 23rd, from 8:00 AM to approximately 3:00 PM for scheduled maintenance. We regret the inconvenience this may cause.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Email - Exchange
    04/22/2016 - 09:00pm to 04/22/2016 - 11:59pm

    Beginning at 9:00 PM on Friday, April 22, 2016, CUIT will perform scheduled maintenance on the Exchange email servers.  This scheduled maintenance is expected to be completed by midnight.  

    During the scheduled time of this Service Alert users may experience brief disconnects while using Outlook.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

     

    CHG0049254

     

  • Software Downloads
    04/21/2016 - 04:45pm to 04/21/2016 - 06:18pm

    UPDATE: Service was restored at 6:17pm.

     

    Beginning at 4:45pm, the CUIT Student Software Download Portal became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by tomorrow. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Course Works
    04/21/2016 - 01:10pm to 04/21/2016 - 01:35pm

    CUIT is performing necessary maintenance on the Textbook Tool and Course Archive. This scheduled maintenance is expected to be completed on-time, from 1:30-1:40pm today, 4/21.

    During the scheduled time of this Service Alert, the course archive and textbook tool will be unavailable for approximately five minutes.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Load Balancing
    04/20/2016 - 05:00pm to 04/20/2016 - 05:50pm

    Update: Maintenance completed at 17:49 without incident.   

    CUIT is performing routine maintenance on this service on WED 04/20/2016 from 1700 to 1800. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

    REF: CHG0048969