Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    12/28/2016 - 07:00am to 12/28/2016 - 09:00am

    On Wednesday, December 28 between 7am and 9am, electrical maintenance is being performed affecting network equipment on the 9th floor of Pupin Hall. This scheduled update is expected to be completed on time. No service interruption is anticipated, as the network equipment will remain on battery power during the maintenance.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    12/23/2016 - 02:12pm to 12/28/2016 - 01:00pm

    **** Update at 9:17 AM, Users on the Studebaker 3rd Floor may experience network issues prior to 9:16 AM. This issue has been corrected.

    **** Update at 7:30 AM, Dec. 28 : This work has been completed.

    Starting from 5 AM to 9 AM, on Wednesday, December 28, 2016, CUIT is performing necessary network maintenance at Studebaker and Nash.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients at Studebaker and Nash may experience a brief network interruption.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    12/22/2016 - 08:00am to 12/22/2016 - 09:00am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience a loss of network service.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Sundial
    (Approximate) 12/19/2016 - 11:00am to 12/19/2016 - 05:00pm

    Update: This work was completed successfully.

    Beginning on the morning of Monday, December 19th, we will be performing scheduled maintenance on Sundial. The work is planned for the following maintenance window:


    11:00 a.m. to 5:00 p.m. on Monday, December 19th


    The application may experience downtime during a portion of the maintenance period. 


    Thank you in advance for your cooperation as we perform this important update. If you have any questions, please contact the CUIT Service Desk at askcuit@columbia.edu or call 212-854-1919.

     


    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • PawPrint
    12/18/2016 - 09:30pm to 12/18/2016 - 09:50pm

    Beginning at 9:30pm PawPrint Print Center was unable to process uploaded documents. CUIT administrators were notified and the issue was resolved at 9:50pm.

    CUIT administrators are looking into the root cause of the issue. 

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.