Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • ACD
    05/19/2016 - 09:00pm to 05/20/2016 - 12:00am

    CUIT is performing maintenance on the Interactive Intelligence (In-In) system, from Thursday May 19th at 9:00pm until Friday May 20th at 12:00am. This work is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

     

  • Network - Ethernet
    05/19/2016 - 01:10pm to 05/20/2016 - 01:50pm

    Update: The redundant connection has been restored.

    We are currently experiencing issues with one of the circuits to our secondary gateway at Syracuse.  Until the issue is resolved, we will be without a redundant connection to the secondary switch.  There should be no noticable impact to services.

    We have opened a ticket with our service provider and are waiting on an update. 

  • Network - Ethernet
    05/19/2016 - 09:00am to 05/19/2016 - 12:00pm

    On Thursday, May 19th between 9:00 AM and 12:00 PM, Con Edison has scheduled a power shutdown for 523 West 113St. 

    During the scheduled time of this Service Alert, clients may experience a loss of Network connectivity.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • University Events Calendar
    05/14/2016 - 08:00am to 05/14/2016 - 02:00pm

    On Saturday 5/14, CUIT is performing necessary maintenance on the University Events Calendar. The calendar will be unavailable to users from 8AM-2PM on 5/14.

    This scheduled maintenance is expected to be completed on-time.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary as we continue to improve the events calendar.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • InfoEd
    (Approximate) 05/13/2016 - 10:00pm to 05/15/2016 - 02:00pm

    CUIT is performing necessary maintenance on the InfoEd Production and Reporting databases.  This scheduled maintenance is expected to be completed on Sunday by 2pm.

    During the scheduled time of this Service Alert, clients may experience:

    - Service is unavailable (Saturday, May 14)
    - Service intermittently unavailable (Sunday, May 15)

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to perform necessary upgrades.  If clients continue to experience issues after the service-interruption hours, please contact the InfoEd Technical team at:

    Email:     infoed-tech@columbia.edu