Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    04/26/2018 - 08:00am to 04/26/2018 - 08:50am

    On Thursday, April 26, from 8:00 AM to 8:50 AM, CUIT is performing routine maintenance at Carman Hall. This scheduled maintenance is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Websites
    04/25/2018 - 01:00pm to 04/25/2018 - 09:00pm

    Beginning around 1:00 p.m. on Wednesday, April 25th CUIT is performing necessary maintenance to maximize the security of our Drupal 6, Drupal 7, Drupal 8, and Columbia Sites websites. 

    While maintenance is being conducted, users may experience a temporary interruption in their Drupal-based website or application. CUIT apologizes for any inconvenience this may cause and will do our best to ensure that this maintenance is completed as smoothly and disruption-free as possible. 

    If clients continue to experience issues after the maintenance window is complete, please contact the CUIT Service Center at:  

    Web:     https://cuit.columbia.edu/service-desk

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu 

  • ID System
    04/25/2018 - 11:00am to 04/28/2018 - 11:00am

    IDM system databases will be be unavailable for approximately 30 minutes at some time between 9PM and 10PM on Wednesday, April 25 so that updates can be applied.  When the databases are unavailable, there will be a temporary interruption in the following services:

    Delegated admin application (DIA)
    Gino web service (for Lenel updates)
    ID photo submission application (WPS)
    UNI activation
    group and maillist changes (including Grouper)
    password management
    uni.columbia.edu (myUNI web site)
    uniedit (Service Desk support tool)

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support
    Phone:   212-854-1919
    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    04/25/2018 - 08:00am to 04/25/2018 - 08:50am

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    04/25/2018 - 08:00am to 04/25/2018 - 08:50am

    On Wednesday, April 25, from 8 AM to 8:50 AM. CUIT is performing routine maintenance on the lower floors of Wien Hall. This scheduled maintenance is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/