Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Bomgar Service
    02/09/2017 - 10:00pm to 02/09/2017 - 10:35pm

     This maintenance work was completed.

    ******************************************************* 

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, Bomgar representatives will not be able to connect to Bomgar clients via the representative console.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Altiris
    02/09/2017 - 10:00pm to 02/09/2017 - 10:35pm

     This maintenance was completed.

    **************************************************************** 

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, the web-based administration consoles will not be accessible. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • University Events Calendar
    02/09/2017 - 09:00pm to 02/09/2017 - 09:30pm

     Update 9:15pm: The maintenance has been completed and service has been restored. 

    CUIT is performing necessary maintenance on the University Events Calendar service. This scheduled maintenance is expected to be completed on time.

    During the scheduled time of this Service Alert, the University Events Calendar will be unavailable for users for approximately 30 minutes, from 9pm-9:30pm 2/9/2017.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    02/09/2017 - 10:00am to 02/09/2017 - 12:00pm

    CUIT is performing network maintenance at 400 West 119th Street (Butler Hall) on Thursday February 9th, from 10am until 12pm (noon).  During this time, customers on floors 9, 10, & 11 may lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - VPN
    02/09/2017 - 09:48am to 02/09/2017 - 10:54am

    Beginning today at 9:48 am Network-VPN service has reached it's capacity limit. CUIT administrators have been notified and the issue was resolved at 10:54 am today

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.