Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Bomgar Service
    04/29/2015 - 01:45pm to 04/30/2015 - 11:29am

    CUIT is performing necessary maintenance on the Bomgar Server. The server will be rebooted at 8:00 PM on Wednesday April 29th (tonight). 

    The service will be unavailable during the reboot process. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    04/28/2015 - 04:00am to 04/28/2015 - 06:00am

    Cogent our primary Internet provider, is performing necessary maintenance on their equipment on 4/28, from 4:00am until 6:00am.

    During the maintenance window, Internet traffic will automatically be routed over our backup Internet connection.

    No loss of network connectivity is expected, however users may experience very brief periods of slowness during failover to the backup connection.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    04/25/2015 - 06:00am to 04/25/2015 - 12:00pm

    On Saturday, April 25th between 6:00 AM and 12:00 PM, Facilities have scheduled a power shutdown for Engineering Terrace. During the scheduled time of this Service Alert, clients in Engineering Terrace and Fairchild will experience a loss of Network connectivity.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - NetPhone
    04/24/2015 - 07:00pm to 04/24/2015 - 09:00pm

    UPDATE:  Scheduled work will run until 9pm.

    On Friday, April 24, from 7 PM to 9 PM, CUIT is performing routine maintenance on the Interactive Intelligence servie. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service. If clients experiene any issues after the maintenance hours, please contact the CUIT Helpdesk at:

    askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet and Wireless
    04/24/2015 - 06:00pm to 04/24/2015 - 09:00pm

    On Friday, April 24th between 6:00 PM and 9:00 PM, CUIT is performing necessary electrical maintenance on the second floor of Engineering Terrace. This scheduled maintenance is expected to be completed on time.

    No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/