Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Bomgar Service
    08/22/2014 - 07:00pm to 08/22/2014 - 09:00pm

    UPDATE:

    This work was completed successfullly. If you see any problems, please contact CUIT Service Desk at 4-1919.

    ----------------------------------------------------------------------

     

    CUIT is performing necessary maintenance on Bomgar server on Friday August 22nd from 7PM until 9PM.   This scheduled maintenance is expected to be completed on-time.

    During this maintenance window Bomgar Service will be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - Interactive Intelligence
    08/22/2014 - 07:00pm to 08/22/2014 - 08:00pm

    Update: This maintenance was completed on time.

     

    On Friday, August 22nd from 7:00pm to 8:00pm, CUIT is performing routine maintenance on the Interactive Intelligence service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service. If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at: Web:

    http://cuit.columbia.edu/support

    Phone: 212-854-1919

    Email: askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    08/22/2014 - 06:00am to 08/22/2014 - 07:00am

    This work was successfully completed at 6:40 a.m. 

     

    On Friday August 22nd, 2014, between 6:00 am and 7:00 am, CUIT is performing necessary maintenance on its network equipment located in philosophy and engineering terrace. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients in the locations listed below may experience a brief network outage lasting approximately 10 minutes. 

     

    Administrative Buildings  

    Avery

    Buell

    Fayerweather

    Kent

    Philosophy

    Schermerhorn

    St Paul’s 

     

    Residential Buildings:

    401 W 118 Street

     

     

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/21/2014 - 06:50am to 08/21/2014 - 07:00am

    The following buildings experienced a brief network outage during a software upgrade this morning.  

     

    Administrative: 
    Mudd 
    Engineering Terrace 
    Computer Science 
    CEPSR 
    Schermerhorn Extension

    Residential: 
    Fairholm
    401 W 118
    423 W 120
    501 W 121
    519 W 121
    527 W 121
    500 W 122
    502 W 122
    506 W 122
    520 W 122
    524 W 122
    526 W 122
    530 W 122

    540 W 122 

  • Network - Ethernet and Wireless
    08/21/2014 - 06:00am to 08/21/2014 - 07:00am

    On Thursday August 21st, 2014, between 6am-7am, CUIT is performing necessary IOS Upgrades in multiple locations. There will be a 10 minute network outage in each of the buildings listed below:

     

    All Barnard Buildings

    47 Claremont

    2929 Broadway

    604 West 114th Street

    606 West 114th Street

    627 West 115th Street

    635 West 115th Street

    Avery

    Armstrong

    Butler

    Buell

    Broadway Residence

    Carman

    Casa Hispanica

    Computer Science

    CEPSR

    Engineering Terrace

    Fayerweather

    Furnald

    Hamilton

    Hartley

    Hogan

    Interchurch

    John Jay (Residence not Administrative) 

    Journalism 

    Kent

    Kraft Center

    Lerner

    McBain

    Mudd

    Philosophy

    River Hall

    Ruggles

    Schapiro Hall

    SIC House

    Schermerhorn

    St Paul’s

    Schermerhorn Extension

    Woodbridge Hall

    Wallach

    Watson Hall

    Watt  

    Fairholm

    15 Claremont Avenue

    21 Claremont Avenue

    25 Claremont Avenue

    29 Claremont Avenue

    35 Claremont Avenue

    39 Claremont Avenue

    410 Riverside Drive

    415 Riverside Drive

    435 Riverside Drive

    445 Riverside Drive

    448 Riverside Drive

    450 Riverside Drive

    452 Riverside Drive

    454 Riverside Drive

    456 Riverside Drive

    460 Riverside Drive

    464 Riverside Drive

    521 West 111th St

    529 West 111th St

    535 West 111th St

    509 West 112th St

    511 West 112th St

    512 West 112th St

    520 West 112th St

    521 West 112th St

    522 West 112th St

    523 West 112th St

    526 West 112th St

    530 West 112th St

    531 West 112th St

    535 West 112th St

    539 West 112th St

    540 West 112th St

    542 West 113th St

    502 West 113th St

    506 West 113th St

    507 West 113th St

    511 West 113th St

    514 West 113th St

    523 West 113th St

    525 West 113th St

    526 West 113th St

    530 West 113th St

    531 West 113th St

    535 West 113th St

    536 West 113th St

    541 West 113th St

    542 West 113th St

    554 West 113th St

    600 West 113th St

    601 West 113th St

    605 West 113th St

    514 West 114th St

    520 West 114th St

    528 West 114th St

    536 West 114th St

    542 West 114th St

    544 West 114th St

    546 West 114th St

    552 West 114th St

    610 West 114th St

    601 West 115th St

    604 West 115th St

    606 West 116th St

    610 West 116th St

    617 West 115th St

    629 West 115th St

    401 W 118th St

    423 W 120th St

    501 W 121st St

    519 W 121st St

    527 W 121st St

    500 W 122nd St

    502 W 122nd St

    506 W 122nd St

    520 W 122nd St

    524 W 122nd St

    526 W 122nd St

    530 W 122nd St

    540 W 122nd St

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web: http://cuit.columbia.edu/support

    Phone: 212-854-1919

    Email: askcuit@columbia.edu

    For a list of active and future Service Alerts, please visithttp://cuitalerts.columbia.edu/.