Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    08/11/2015 - 01:00am to 08/11/2015 - 05:00am

    CUIT is performing an IOS upgrade of the clar80-b-1 and clar80-4-1 switches. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience intermittent wired and wireless network connectivity. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    08/10/2015 - 03:00pm to 08/12/2015 - 05:00pm

    Update at 8 AM, Wednesday, August 12, 2015: This work has been successfully completed.

    CUIT will be performing software upgrades on the equipment that handles POS  transactions in Lerner Hall on Tuesday, Wednesday, Thursday  8/11 to 8/13/15 from 9:00 p.m - 8:00 a.m. During the upgrade there will be several interruptions in service. Wired and wireless services to the building will not be affected by the work. 

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet
    08/10/2015 - 03:00pm to 08/11/2015 - 10:00am

    Update (08/10/2015 6 PM) This work has been completed.

    On Monday, 8/10/2015, from 5 PM to 9 AM, CUIT is performing routine network maintenance at this location. This scheduled update is expected to be completed on time. IPv6 enabled hosts may experience a brief service interruption.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet and Wireless
    08/10/2015 - 02:00pm to 08/10/2015 - 02:33pm

    UPDATE: The issue has been resolved. 

    Beginning at 2:00 p.m. network service became unavailable due to an electrical issue. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet
    08/10/2015 - 01:00pm to 08/10/2015 - 07:00pm

    Update (8/10/2015 3PM) This work has been completed.

    CUIT will be performing software upgrades on the equipment that handles POS  transactions in Dodge Hall on Monday 8/10/15 from 1:00 p.m. - 6:00 p.m. During the upgrade there will be several interruptions in service. Wired and wireless services to the building will not affected by the work. 

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/