Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    (Approximate) 01/02/2018 - 11:00am to 01/03/2018 - 12:45pm

    UPDATE:  This was issue resolved at around 12:45pm this afternoon

     

    Beginning at approximately 11am, network connectivity became unavailable in parts of the Baker Field Athletic Complex, including the Crew Shell House 200, the Baker Bubble and the Marsh Parking Lot. CUIT administrators have been notified and are working to investigate the cause and to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • ACD
    01/01/2018 - 12:40pm to 01/01/2018 - 03:00pm

    UPDATE: As of 2:10pm, power and network connectivity in this area have been restored.  

    Beginning at approximately 12:40pm, network connectivity on floors 2-4 of 542 W 112th street became unavailable due to power loss to network equipment. CUIT administrators have been notified and are currently working to resolve the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    12/29/2017 - 12:00pm to 12/29/2017 - 08:00pm

    The supervisor engine of CUIT's concentrator in Philosophy went down this morning at around 2:30 AM. It was replaced and fully functioning by 8 AM. Since the concentrator in Philosophy is the backup to our main concentrator, relatively few systems should have been directly impacted by it

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Email
    12/29/2017 - 09:52am to 12/30/2017 - 09:53am

    Email gateways at Morningside were not functioning from 7:08 to 7:44 this morning. During this time service automatically switched over to our Syracuse backup as designed, so disruption was minimal. Messages were handled successfully at Syracuse. Messages already accepted at Morningside but not yet sent to destination were safe in queue and were sent after 7:44.

    The Mailman list host at Morningside continued to function, using the Syracuse hosts for input and output.

    The Cyrus system was not functioning during approximately the same time.

    All systems are functioning normally at this time. CUIT staff are still performing checks.

     

     

  • Network - Wireless
    12/28/2017 - 08:45am to 12/28/2017 - 10:00am

    ************* Update 8 AM:  Work was completed successfully on-time

    On Thursday, December 28 starting at 6 AM, CUIT is performing routine maintenance on the Wireless Network. This scheduled update is expected to be completed on time. No service interruption is anticipated, but some users may need to reconnect to their respective Wireless Access Point.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/