Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • CMS: Courseworks
    01/03/2015 - 08:00am to 01/03/2015 - 02:00pm

    CourseWorks will be unavailable on January 3rd, from 8:00 AM to 2:00 PM for scheduled maintenance.  We regret the inconvenience this may cause.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Support - CUIT Helpdesk
    12/31/2014 - 04:19pm to 01/05/2015 - 08:00am
    CUIT Service Desk will close at 7PM on December 31st. We will also be closed during the New Year Long Weekend.

    We will resume normal working hours from 8AM on Monday January 5th.
     
    Thank you 
  • IAM - CAS authentication
    12/30/2014 - 05:31pm to 12/30/2014 - 05:38pm

    Beginning at 17:31, CAS authentication became unavailable due to a load balancer misconfiguration. The issue was resolved by 17:38. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    12/30/2014 - 11:30am to 12/30/2014 - 04:00pm

    On Tuesday December 30th Facilities is performing necessary maintenance on electrical systems in International House's South building.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, the following devices and services will be affected:

    --  There will be no Internet Access or Wireless Services during the hours of 11:30 AM and 4:00PM

    --  The Computer Lab will be closed

    --  Printing and scanning will not be available

    --  Telecom Services will not be available - House phones, Resident room phones, staff phones and voicemail

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Support - CUIT Helpdesk
    12/24/2014 - 01:50pm to 12/29/2014 - 08:00am
    CUIT Service Desk will close at 7PM on Wednesday December 24th. We will also be closed during the Christmas Long Weekend.

    We will resume normal working hours at 8AM on Monday, December 29th .
    Thank you