Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Kerberos
    08/07/2014 - 06:00pm to 08/07/2014 - 06:04pm

    The below maintenanced was completed successfully. 

    CUIT will be restarting the kadmind service on our Kerberos Master at 6:00 PM on August 7th.  This is being done to fix a problem with the Alpha Domain/Kerberos password synching function.  Users may momentarily be unable to change their Kerberos password during the service restart.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - Rolm Phonemail Support
    08/07/2014 - 05:00pm to 08/10/2014 - 04:05pm

    Update: The phonemail service is up and is being monitored by the vendor for any further issues. 

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    Update: We have encountered an unexpected delay with the planned maintenance.  The end time for maintence is, as yet, undetermined. Our telephone vendor is working on hardware replacement. A further

    update will be posted by 10:00am today. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

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    From 5 pm to 9 pm August 7th, CUIT will be performing emergency maintenance on phonemail services. This maintenance is expected to be completed on-time. 

    During the scheduled time of this Service Alert, clients may experience:

    Connectivity loss to phonemail services, including retrieving voicemails. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    08/07/2014 - 06:00am to 08/07/2014 - 09:30am

    On August 7th, 2014, from 6:00 am to 9:00 am ,CUIT is performing necessary maintenance on its network equipment located in Hamilton Hall. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients located on the first and second floors of Hamilton Hall may experience a loss of network connectivity. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    08/07/2014 - 01:15am to 08/19/2014 - 02:10pm

    This issue has been resolved.  No network issues were noticed from the time of the original alert through the hardware issue resolution that took place on 8/12/2014.

     

    Due to a hardware failure, network service in the buildings listed below may be degraded. 

    ADMINISTRATIVE BUILDINGS

    Avery

    Buell

    Fayerweather

    Kent

    Philosophy

    Schermerhorn

    St Paul’s Chapel

    2828 Broadway

    Carlton Arms

    Harmony Hall

    Fairchild

    John Jay (Administrative Network)

    Low Library

     

     

     

     

  • Network - Ethernet and Wireless
    08/06/2014 - 05:00am to 08/06/2014 - 08:00am

    On August 6, 2014, CUIT is performing necessary maintenance on the wired network on the 4th floor of Armstrong Hall.   This scheduled maintenance is expected to begin at 5 am and end at 8 am.

    During the scheduled time of this Service Alert, network connectivity will be down.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.