Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Amazon Web Services (AWS)
    (Approximate) 02/28/2017 - 01:15pm to 02/28/2017 - 04:49pm

    Last update from Amazon Web Services (AWS) at 1708 ET: As of 1:49 PM PST, we are fully recovered for operations for adding new objects in S3, which was our last operation showing a high error rate. The Amazon S3 service is operating normally.

    Update#2 from Amazon Web Services (AWS) at 1612 ET: S3 object retrieval, listing and deletion are fully recovered now. We are still working to recover normal operations for adding new objects to S3.

    Update#1 from Amazon Web Services (AWS) at 1552 ET:  We are seeing recovery for S3 object retrievals, listing and deletions. We continue to work on recovery for adding new objects to S3 and expect to start seeing improved error rates within the hour.

    Beginning at approximately 1315, Amazon Web Services - S3 resources in US-EAST-1 data center region became unavailable. CUIT administrators have been notified and are currently monitoring the vendor issue. 

    https://status.aws.amazon.com/

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - VPN
    02/28/2017 - 06:00am to 02/28/2017 - 07:00am

    UPDATE: This maintenance has been completed. 

    On Tuesday February 28th at 6am, CUIT will be performing maintenance on the VPN ASA devices. This scheduled maintenance is expected to be completed on time.  There may be a brief outage of VPN access during the Active/Standby failover.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • PawPrint
    02/27/2017 - 12:45am to 02/27/2017 - 04:20am

    Beginning 12:45AM, one of the print servers became unavailable due to unknown reasons. CUIT administrators were notified and worked to resolve the issue.

    The issue was resolved at 4:20AM. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • University Events Calendar
    (Approximate) 02/25/2017 - 10:00am to 02/25/2017 - 11:30am

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • PawPrint
    (Approximate) 02/25/2017 - 10:00am to 02/25/2017 - 11:20am

     This maintenance was completed at 11:20am.  All services are running normally.

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    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may, intermitently: 

    Be unable to upload job to Print Center

    Not be able to release jobs on the release stations 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.