Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • certain websites
    03/28/2016 - 10:00pm to 03/28/2016 - 10:30pm

    CUIT is performing necessary maintenance from 10:00 p.m. to 10:30 p.m. on Monday, March 28 to maximize the security and reliability of the servers which host our Drupal 7 websites. This scheduled maintenance is expected to be completed on time.

    During the scheduled time of this Service Alert, users may experience a temporary inability to access their website. To avoid any lost data, we have also advised all owners of websites based on Drupal 7 to refrain from making any changes during this time.

    CUIT apologizes for any inconvenience this may cause and will do our best to ensure that this maintenance is completed on-time so that you can get back to your normal activities as quickly as possible.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Service Center at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Electronic Document Management
    03/28/2016 - 10:00pm to 03/28/2016 - 10:18pm

    CUIT has completed the maintenance on this service.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet and Wireless
    03/28/2016 - 10:30am to 03/28/2016 - 03:00pm

    UPDATE: NTP service was restored on the sundial server at 15:00.

    Beginning at 09:30, one of the campus NTP servers, sundial.cc.columbia.edu, became unavailable due to a network switch reload. CUIT administrators have been notified and are currently working to resolve the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Data Center
    03/28/2016 - 09:27am to 03/28/2016 - 09:35am

    Beginning 9:27am, Network Connectivity for some servers in our Computer Center became unavailable due to a reload of Network Equipment. CUIT administrators were notified and connectivity was restored by 9:35am.  We are currently investigating further to determine the cause of the reload.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • University Events Calendar
    03/26/2016 - 11:30am to 03/27/2016 - 11:30am

    The University Events Calendar upgrade was successfully completed.  The system is now available.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu