Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    10/25/2017 - 10:00am to 10/25/2017 - 11:30am

    CUIT is performing network maintenance at 539 West 112th Street on Wednesday October 25th, from 10:00am until 11:30am.  During the time of this work customers may lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    10/25/2017 - 12:00am to 10/25/2017 - 06:00am

    Lightower, one of our Internet Service Providers, is performing emergency maintenance on their equipment on Wednesday October 25th, from 12:00am (midnight) until 6:00am.

    During the time of this work, connectivity will automatically be routed over a redundant connection, so no service interruption is anticipated.

     

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support
    Email:     askcuit@columbia.edu 
    Phone:   212-854-1919
  • Jamf Pro
    10/24/2017 - 11:00pm to 10/24/2017 - 11:15pm

    CUIT has completed necessary maintenance items for this service.

    --- 

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance will be performed from 10/24/2017 - 11:00 PM until 11:50 PM and is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    - Issues accessing Self Service.

    - Issues accessing the Jamf Pro server. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - Third Party Service Provider
    10/24/2017 - 08:53pm to 10/25/2017 - 09:00am

    Update 2: Inbound service has been restored.

    Update: Windstream Enterprise Repair and Operations are reporting the Underlying Carrier's Tech arrived on site at their Central Office in Manhattan as of 1:15am and has been working to restore this network since that time.


    Currently there is no inbound voice service at Union Theological Seminary. The Carrier has been notified and is working to restore service. UTS users are able to place outbound calls via alternate routes.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    10/24/2017 - 01:50pm to 10/24/2017 - 03:00pm

    CUIT is performing network maintenance at 535 West 112th Street on Tuesday October 24th, from 1:30pm until 3:00pm.  During the time of this work customers may lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.