Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Business Objects
    (Approximate) 06/11/2015 - 11:55am to 06/11/2015 - 12:15pm

    Beginning at 11:55am, Business Objects became unavailable due to sirius1 being down. 

    CUIT resolved this issue by 12:15pm. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - DNS and DHCP
    06/09/2015 - 05:30pm to 06/09/2015 - 06:30pm

    UPDATE: This work was completed successfully and without incident. Maintenance window is closed as of 1830 EDT.

    CUIT administrators will perform necessary DNS maintenance this evening starting at 1730 EDT. Maintenance is expected to be completed by 1830. No service impact is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Email - LionMail
    (Approximate) 06/09/2015 - 02:52pm to 06/09/2015 - 04:45pm

    Update:  Google has resolved this as of 4:45 pm

     

    We are getting reports of delayed mail delivery to LionMail.  The Google Apps Status Dashboard reports a service disruption as of 2:33 and they are investigating.  The Google Apps Dashboard can be checked for updates and system engineers will continue to monitor the situation:

    http://www.google.com/appsstatus#hl=en&v=status 

  • Telephony - Rolm Phone Support
    06/09/2015 - 10:51am to 06/09/2015 - 11:20am

    UPDATE: Service has been restored. 

    One of the Rolm Phonemail nodes is currently offline. Some Phonemail users may not be able to access or retrieve messages.

    CUIT administrators have been notified and are currently working to resolve the issue. We apologize for this service interruption.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/ 

  • ServiceNow
    06/09/2015 - 10:45am to 06/17/2015 - 12:00pm

    Between approximately 10:45am and 11:00am ServiceNow experienced intermittent user access issues. We are investigating the root cause of the problem at this time.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.