Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    08/30/2016 - 08:00pm to 08/31/2016 - 03:00am

    CUIT is performing necessary maintenance in the 4th floor network closet in Knox Hall; the maintenance will begin on Tuesday 8/30 at 8:00pm, and be completed by Wednesday 8/31 at 3:00am.  During this time, wired- and wireless- network connectivity will not be available in Knox Hall, on floors 4 and 5.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    08/30/2016 - 10:00am to 08/30/2016 - 12:00pm

    CUIT is performing network maintenance at 529 West 111th street on Tuesday August 30th, from 10:00am until 12:00pm (noon).  During this time, network connectivity may be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/27/2016 - 12:00am to 08/28/2016 - 06:00am

    Lightower is perforning maintenace on our network connections to Sterling Forest and 729 7th Avenue, on two nights, as follows:

    - On Saturday August 27th, from 12:00am until 6:00am
    - On Sunday August 28th, from 12:00am until 6:00am
    

    Customers at both locations may experience loss of network connectivity for up to 30 minutes, during each window.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Bomgar Service
    (Approximate) 08/25/2016 - 01:00pm to 08/25/2016 - 09:30pm

     **** The maintenance is complete.  The service is restored. **** 

     

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, Bomgar Representatives will be logged out of the console while the Bomgar application is offline.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Multiple Systems
    08/25/2016 - 10:25am to 09/02/2016 - 02:03pm

    There was a brief outage of Multiple Dev/Test CI Systems starting at 10:25AM due to a hardware issue. All Systems were recovered on redundant hardware by 10:30AM

    Below are the systems affected:

    arcprfapp01.cc.columbia.edu
    arcqnaapp01.cc.columbia.edu
    arcsndsweb01.cc.columbia.edu
    automicdevapp01.cuit.columbia.edu
    caldev02app02.cc.columbia.edu
    canvastestdb01.cc.columbia.edu
    cdrs-parc-db-prod2
    dc01.adtest.cuit.columbia.edu
    dokuwikidevapp01.cc.columbia.edu
    drupal6devdbshared03.cc.columbia.edu
    drupal8devapp02.cc.columbia.edu
    erparchivedb.cc.columbia.edu
    fnpreapp.cc.columbia.edu
    helixmedtestapp01.cc.columbia.edu
    iasdepdevdb01.cc.columbia.edu
    kerbtestapp01.cc.columbia.edu
    lito-service-test1
    netmontestdb01.cc.columbia.edu
    nettrenddev2.cc.columbia.edu
    oadrptdev1.cuit.columbia.edu
    obtestwebsso1.cuit.columbia.edu
    ppvincenttest01.cc.columbia.edu
    rascaldemodb01.cc.columbia.edu
    rascaltestdb01.cc.columbia.edu
    scomdevapp02.cuit.columbia.edu
    sdstestapp01.cc.columbia.edu
    webinfratest01.cc.columbia.edu

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.