Columbia University Information Technology

Service Alerts


Resolved Service Alerts

Resolved Service Alerts

  • Yeti HPC
    11/03/2014 - 09:00am to 11/03/2014 - 09:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, this service will be unavailable for use.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:


    Phone:   212-854-1919



    For a list of active and future Service Alerts, please visit


  • ID System
    11/01/2014 - 04:48pm to 11/02/2014 - 05:09pm

    This issue has been resolved (as of 9:10pm November 1st).  Password changes are now functioning correctly.

    Users are reporting problems changing and resetting UNI passwords.  An error message is presented after submitting the new password selection.  CUIT is investigating the problem.

  • Rascal Outage
    11/01/2014 - 01:28pm to 11/01/2014 - 11:59pm

    Begining 10:53m , Rascal became unavailable due to unknown reasons. CUIT administrators have been notified and have resolved the issue as of 1:42pm.

    For a complete list of recent and upcoming scheduled service changes, please visit

  • Email - Cyrus
    10/31/2014 - 08:30am to 10/31/2014 - 09:41am

    UPDATE: The issue with Cyrus Servers has been resolved and all services are functioning normally


    We are currently experiencing a problem with Cyrus authentication which is impacting Cubmail and access to Cyrus servers.

    The issue has been escalated and CUIT Technicians are investigating.

    We apologize for any inconvenience.


  • Email
    10/30/2014 - 08:40am to 10/30/2014 - 10:46am

    Update 10:45am. Delays have all been cleared except the temporary AOL block that AOL will take care of.


    Update 10:10am. We have completed clearing out the spam. AOL is temporarily refusing mail from because some of the spam got through to addresses. The AOL block should clear later today.


    Outgoing mail has been delayed since 08:40 because of abuse of a stolen email account. The unknown person using the account attempted to send a large amount of spam that has clogged up our mail queues. Cleanup has been in progress for over 1 hour.