Cogent, our primary Internet provider, is performing network maintenance on Wednesday June 1st, from 1:00am until 2:00am.
During the maintenance window Internet traffic will be automatically routed over our backup Internet connection, so no loss of network connectivity is expected. However, users may experience very brief periods of slowness during failover to the backup connection.
If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:
We are currently experiencing issues with one of the circuits to our
secondary gateway at Syracuse. Until the issue is resolved, we will be
without a redundant connection to the secondary switch. There should be
no noticable impact to services.
We have opened a ticket with our service provider and are waiting on an update.
UPDATE: Our redundant link to Syracuse has been restored. The circuit was
affected by a cut in Ithaca, NY and could not be immediately repaired so
our link was migrated over to spare fibers.
On Tuesday, May 24th from 9pm until Wednesday, May 25th at 3am, CUIT will be performing maintenance on the Interactive Intelligence service. This scheduled update is expected to be completed on time. No service interruption is anticipated.
For questions about this event, please contact the CUIT Helpdesk at firstname.lastname@example.org, or call 212-854-1919.