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Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    05/31/2013 - 10:41am to 05/31/2013 - 10:50am

    Friday, May 31st, between 10:15am and 10:25 am, Ethernet service in 526 West 122nd Street became unavailable. Technicians are currently investigating the cause of this outage. 

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet
    05/31/2013 - 06:00am to 05/31/2013 - 08:00am

    This work was successfully completed.

     

    On Friday May 28th, CUIT will be performing a necessary IOS upgrade on the switch that provides our backup Internet connection through Level3.  During the time of the outage, all inbound and outbound Internet traffic will be routed through our primary service provider, Cogent.

  • Rascal (Research and Compliance System)
    05/30/2013 - 03:20pm to 05/31/2013 - 03:20pm

    Begining 3:17pm , Rascal became unavailable due to unknown reasons. CUIT administrators have been notified and have resolved the issue as of 3:22pm.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    05/29/2013 - 10:00am to 05/29/2013 - 11:00am

    On Wednesday, 29 May from 10-11am CUIT is performing necessary network maintenance. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Network downtime in 544 W. 114th St., 552 W. 114th St., 536 W. 114th St., 523 W. 113th St., 531 W. 113th St.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    05/29/2013 - 08:00am to 05/29/2013 - 09:00am

    On Wednesday, May 29th from 8am to 9am, CUIT is performing necessary network maintenance in 531 West 112th. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience loss of network connectivity

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.