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Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Telephony - Rolm Phone Support
    10/16/2009 - 08:00am to 10/16/2009 - 02:00pm

    On Friday October 16, 2009, starting at 8AM Facilities Management are scheduled to test the operations of the Backup Cooling System that serves Morningside Campus's Voice System located in room 114 Low Library.

    This test will last approximately 6 hours. The primary system will remain available during the test. There is no anticipated downtime.

  • UNIX Hosting/Application Service
    10/14/2009 - 03:30pm to 10/14/2009 - 06:40pm

    Begining around 3:30pm today, there has been a problem with privileged access to Columbia's central LDAP directory.   Services that depend on this access include the CUIT computer lab authentication process, Online Directory information and Shibboleth authentication.   Developers are working to identify and resolve the issue.  There is no estimated time to resolve yet available.

     

    CUIT apologies for this inconvenience.

  • Network - Ethernet
    10/14/2009 - 08:00am to 10/14/2009 - 10:30am
    CUIT is performing network hardware upgrade at ISSO at the indicated time.  During the time of the maintenance, users will experience loss of network connectivity. This timeframe was a request by the user.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Support - CUIT Helpdesk
    10/13/2009 - 11:05pm to 10/13/2009 - 11:15pm

    CUIT is performing necessary maintenance on this service. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Inability to access Remedy. If there is any unsaved data prior to the beginning of maintenance, it will be retained and able to be saved once Remedy comes back up.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Telephony - Rolm Phonemail Support
    10/11/2009 - 12:00am to 10/11/2009 - 06:00am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may not be able to access their accounts.


    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.