Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Electronic Document Management
    05/15/2017 - 11:21am to 05/15/2017 - 01:30pm

    CUIT has completed the necessary maintenance on this service.   

    CUIT apologizes for any inconvenience this may have caused, but this action was necessary to ensure a more secure and reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • FFE
    05/15/2017 - 11:00am to 05/15/2017 - 11:30am

    CUIT will be performing necessary maintenance to protect our service from the  vulnerabilities associated with the exploitation from the ransomware campaign.

    This maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, the application will be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If you continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • PawPrint
    (Approximate) 05/13/2017 - 10:45pm to 05/13/2017 - 11:30pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may be unable to release print jobs submitted to PawPrint

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • People At Columbia (PAC)
    05/13/2017 - 12:00am to 05/14/2017 - 05:00pm

    To all PAC users,

    To accommodate system maintenance, PAC will be unavailable starting at 12:00 AM (midnight) on Saturday morning May 13th  through 5:00 PM on Sunday May 14th.  You will receive an e-mail notification if there are any changes to these dates and times.

    If you have any questions, please do not hesitate to contact the HR Service Center using the Create New Incident Form or by calling (212) 851-888.

    Thank you, and we apologize for any inconvenience this may cause.

    PAC Team

  • Network - Ethernet and Wireless
    05/12/2017 - 01:45pm to 05/18/2017 - 12:00pm

    --------- update at 7:00 AM:    IOS upgrade has been completed for 401 West 118 Street

    --------- update at 6:30 AM:    IOS upgrade has been completed for Wien

     

    On Thursday, May 18th from 6 AM to 8 AM, CUIT will be performing Cisco IOS Upgrades on the network equipment serving the following locations:

    Wien: basement, 1st and 2nd floors.  

    401 West 118 Street: basement, 1st and 2nd floors.

    This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience a brief loss of network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.