Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Telephony - Interactive Intelligence
    04/29/2016 - 07:00pm to 04/29/2016 - 09:00pm

    On Friday, April 29th from 7pm to 9pm, CUIT is performing maintenance on the Interactive Intelligence (In-In) system. This scheduled update is expected to be completed on time. 

    For questions about this event, please contact the CUIT Helpdesk ataskcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Bomgar Service
    04/28/2016 - 04:37pm to 05/02/2016 - 04:40pm

    CUIT is performing necessary maintenance on Bomgar Server from Friday April 29th 7:00 PM until Friday April 29th 8:00 PM.   During this maintenance, Bomgar Service will be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    04/28/2016 - 01:00am to 04/28/2016 - 05:00am

    On Thursday 4/28/16, between the hours of 1:00am - 5:00am, CUIT is performing necessary maintenance on the network equipment serving the 4th floor of the IAB.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience brief loss of network connectivity as connections are moved to new equipment.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Email
    04/27/2016 - 02:50pm to 04/29/2016 - 02:50pm

    The SMTP server cluster send.columbia.edu will be upgraded to new servers tomorrow, Thursday, at 7:30 A.M. There will be no downtime. Systems using send.columbia.edu as the SMTP server will automatically connect to the new cluster after we make the change.

     

  • Electronic Document Management
    04/25/2016 - 11:00pm to 04/26/2016 - 12:05am

    CUIT completed the necessary maintenance on this service.  

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.