Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Email - Exchange
    04/03/2015 - 03:13am to 04/06/2015 - 09:17am

    CUIT is making necessary security changes to the SSL configuration on our Exchange servers.  There will be a brief outage as each server is rebooted between 4 and 6 a.m.

    Users with open sessions may be prompted to login again.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    04/02/2015 - 09:13pm to 04/03/2015 - 03:56pm

    UPDATE:  Service has been restored 

     

    Begining at 9:13pm this evening, the primary circuit to Lamont-Nevis became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    Services to Lamont-Nevis may be degraded as they go through the backup circuit.   

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • ID System
    04/01/2015 - 08:15am to 04/02/2015 - 12:00pm

    Update: This work was successfully completed by 11:30PM. 

     

    CUIT is performing an update to the configuration of the uniedit and group tools between 8PM and midnight today, April 1, 2015.

    During the scheduled time for this work, uniedit may be unavailable for a period of 15 to 30 minutes.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    03/31/2015 - 07:00am to 03/31/2015 - 07:30am

    On Tuesday March 31, 2015 between 7:00am and 7:30am, Facilities will be performing necessary maintenance on the cooling system that services the 12th floor Mudd network closet. This scheduled maintenance is expected to be completed on-time.

    The backup cooling system will remain available.

    No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Telephony - NetPhone
    03/27/2015 - 07:00pm to 03/27/2015 - 08:00pm

    On Friday, March 27, from 7 PM to 8 PM, CUIT is performing routine maintenance on the Interactive Intelligence service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    CUIT apologizes fro any inconvenience this may cause, but this action is necessary to ensure a more reliable service. If clients experience any issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/