Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Electronic Document Management
    (Approximate) 03/31/2016 - 10:16am to 03/31/2016 - 11:11am

    Beginning approximately 10:16am, the OnBase Fax Servers became unavailable due to a network issue in our data center.  The network issue has been resolved and the Fax Servers are back in operation.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    03/30/2016 - 05:00am to 03/30/2016 - 07:30am

    CUIT is performing campus network maintenance on Wednesday March 30th, from 5:00am until 7:30am.  The following locations will be affected:

    - 47 Claremont
    - 80 Claremont
    - International House
    - Manhattan School of Music
    - Prentis Hall
    - Riverside Church
    - Union Theological Semenary


    Service interruptions are expected at International House and Union Theological Semenary, but no other downtime is anticipated.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Electronic Document Management
    03/29/2016 - 06:00pm to 03/29/2016 - 07:10pm

    CUIT has completed the necessary maintenance on this service.  

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • certain websites
    03/28/2016 - 10:00pm to 03/28/2016 - 10:30pm

    CUIT is performing necessary maintenance from 10:00 p.m. to 10:30 p.m. on Monday, March 28 to maximize the security and reliability of the servers which host our Drupal 7 websites. This scheduled maintenance is expected to be completed on time.

    During the scheduled time of this Service Alert, users may experience a temporary inability to access their website. To avoid any lost data, we have also advised all owners of websites based on Drupal 7 to refrain from making any changes during this time.

    CUIT apologizes for any inconvenience this may cause and will do our best to ensure that this maintenance is completed on-time so that you can get back to your normal activities as quickly as possible.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Service Center at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Electronic Document Management
    03/28/2016 - 10:00pm to 03/28/2016 - 10:18pm

    CUIT has completed the maintenance on this service.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/