Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • University Events Calendar
    07/06/2017 - 09:30am to 07/06/2017 - 10:30am

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. For the duration, some LTI tools within Canvas may be intermittently unavailable.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    07/04/2017 - 02:15pm to 07/04/2017 - 06:45pm

    Update: Service was restored at approximately 6:45 pm.

     

    Beginning today, at 2:15 pm, network service  at 521W 112th St became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Central Server
    07/02/2017 - 11:12am to 07/09/2017 - 09:10pm

    ***UPDATE 7/3/17 6:45 am***  Service was restored at 5:00 am.

    The central server, c-gp2, is currently down.  Engineers are investigating.

    CUIT expects to have a resolution or an update by [TIME-STAMP]. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Telephony - Interactive Intelligence
    06/30/2017 - 07:00pm to 06/30/2017 - 08:00pm

    CUIT is performing routine maintenance on the Interactive Intelligence service.  This maintenance is scheduled to take place on Friday, June 30 between 7pm and 8pm. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Load Balancing
    06/28/2017 - 06:00pm to 06/28/2017 - 06:23pm

    Update: This maintenance was completed successfully at 1823 without incident.  

    On Wednesday, June 28th, 2017 starting at 6:00pm, CUIT will perform scheduled maintenance on the F5 Global Traffic Manager (GTM) service. This work is expected to be completed by 8:00pm.

    No service interruption is anticipated during this maintenance. If clients experience any issues during or after the service-interruption hours, or have any questions or concerns about the work being performed, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support
    Phone:   212-854-1919 
    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

    Ref: CHG0055806