Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    07/14/2015 - 11:00pm to 07/15/2015 - 07:00am

    Con Edison will be performing an electrical shutdown of John Jay starting on Tuesday July 14th at 11pm, and finishing on Wednesday July 15th at 7am.  During this timeframe, there will be no wired or wireless network connectivity.

     

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    07/14/2015 - 12:00am to 07/14/2015 - 06:00am

    Level-3, one of our Internet providers for the Medical Center, is performing necessary maintenance on their equipment on Tuesday 7/14, from 12:00am until 6:00am (EDT).

    No loss of network connectivity is expected, however if an outage does occur, some Medical Center users may experience very brief periods of slowness during failover.

     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • FDS (Financial Data Store) Maintenance
    07/12/2015 - 08:00am to 07/12/2015 - 10:00am
    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will be unable to access the: 

    FDS production database
    Business Objects Reporting Platform (FDS Reports).

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:


    Phone:   212-854-1919

    Email:     askcuit@columbia.edu
  • Telephony - Rolm Phone Support
    07/11/2015 - 08:00am to 07/11/2015 - 04:00pm

    Update: This maintenance has been completed successfully.

    On Saturday, July 11 from 8:00am to 4:00pm, CUIT has scheduled routine maintenance on the fire suppression system that protects the Morningside Campus voice systems located in 114 Low Library. 

    No service interruption is anticipated. 

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Telephony - Interactive Intelligence
    07/10/2015 - 07:00pm to 07/10/2015 - 08:00pm
    On Friday, July 10, from 7 PM to 8 PM, CUIT is performing security updates on the Interactive Intelligence service.

    We apologize for the short notice and any inconvenience this may cause; however, this work is neccessary in order for CUIT to continue to deliver reliable service to our customers.

    System administrators do not expect any disruption in service, but will be monitoring the situation closely and will provide any update(s) as needed. 

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.