Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • ECRT (Effort Reporting)
    08/11/2014 - 10:55am to 08/11/2014 - 11:00am
    ECRT weekly production encountered a problem on Sat, Aug 9 2014 and had to be cancelled. The application was taken offline so the database could be restored and production restarted. After the ECRT database was restored on Sunday, weekly production was restarted but it immediately failed because of a UC4 problem. After restarting the UC4 process, ECRT weekly dataload ended successfully today at 5 A.M. and was made available to the users. Users were not affected by this outage.   
  • Network - Wireless
    08/10/2014 - 09:40pm to 08/18/2014 - 12:00pm

    UPDATE: This issue was resolved on MON 18AUG by 12 noon.

     

    CUIT has received reports of users unable to establish wireless connections while in high density areas on upper campus.  CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • PCI System
    08/10/2014 - 07:00am to 08/10/2014 - 10:30am

    UPDATE 10 AM: Service has been restotred.

     

    The PCI Citrix environment is currently down.  Engineers are investigating.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Email
    (Approximate) 08/09/2014 - 10:16am to 08/11/2014 - 01:18pm

    UPDATE:  As of 1:18 pm, we have confirmed that a sendmail restart has resolved all remaining issues with mail clients recoginizing the renewed certificate.

     

    Starting Saturday August 9, attempts to send mail via authenticated smtp using send.columbia.edu encountered an expired certificate error.  Some but not all mail clients allowed for clicking through the error in order to send mail.  System engineers are installing a new certificate to resolve this.

  • Telephony - Rolm Phonemail Support
    08/09/2014 - 10:00am to 08/27/2014 - 11:04am

    --UPDATE--

    As of 3:30 pm the Phonemail System is working.

    --- 

    Earlier today, August 9th, 2014, the Audobon Phonemail System became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.