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Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    10/24/2009 - 07:00am to 10/24/2009 - 04:00pm
    Due to electrical work that needs to be conducted in McVickar Hall, power in the building will be shutdown on Saturday October 24th between 7am and 4pm.  During this time, CUIT's network equipment will be offline.  As a result, network connectivity (wired and wireless) and NetPhone service will be unavailable.
     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html
  • ACD
    10/23/2009 - 04:00am to 10/23/2009 - 05:00am

    CUIT is performing necessary software maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients should not exeprience any disruption in service since calls for Agile users will follow backup PBX routing.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet and Wireless
    (Approximate) 10/22/2009 - 05:00pm to 10/22/2009 - 06:00pm

    CUIT will enable the BGP peerings in Syracuse. This scheduled work is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html

     

  • Network - Ethernet
    10/22/2009 - 11:00am to 10/22/2009 - 11:30am

    CUIT is performing necessary maintenance on this service. 

    During the scheduled time of this Service Alert, users on the 15th floor of Lenfest Dormitory will lose internet connectivity.  CUIT expects the network usage to be low during this time frame. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

     

  • Network - Ethernet
    10/21/2009 - 02:30pm to 10/21/2009 - 03:04pm

    At approximately 2:30pm, Watson's 8th & 9th floor's Network Connectivity and VoIP services became unavailable due to a faulty switch module. The respective module  was reseated and service was restored at approximately 3pm.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.