Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Load Balancing
    04/18/2017 - 03:12pm to 04/18/2017 - 06:45pm

    Update: This maintenance was completed successfully without incident at 1845 EDT.  

    On Thursday April 20th, 2017 starting at 6:00pm, CUIT will perform scheduled maintenance on the F5 Local Traffic Manager (LTM) service. 

    This work is expected to be completed by 8:00pm.

    Disruption to applications and services is expected to be minimal during this maintenance window. 

    If clients experience any issues during or after the service-interruption hours, or have any questions or concerns about the work being performed, please contact the CUIT Service Desk at:

    Web: http://cuit.columbia.edu/support
    Phone:  212-854-1919
    Email:  askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

    Ref: CHG0054809
  • University Events Calendar
    (Approximate) 04/18/2017 - 02:45pm to 04/18/2017 - 03:00pm

    Beginning at approximately 2:45pm until 3:00pm, users may have experienced service degradtion for the University Events Calendar. CUIT administrators have been notified and have resolved the issue. We apologize for this service interruption. 

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    04/18/2017 - 10:00am to 04/18/2017 - 12:00pm

    CUIT is performing network maintenance at 511 West 113th Street on Tuesday April 18th, from 10:00am until 12:00pm (noon).  During this time, network connectivity will not be available.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • PawPrint
    04/18/2017 - 07:45am to 04/18/2017 - 07:50am

    Due to issues with the PawPrint Mobile Print Workflow Service, this Tuesday, April 18 at approximately 7:45AM, CUIT Application Administrators needed to reboot the PawPrint Mobile Print server. The service was restored within minutes of the reboot and services are fully functional.

    We apologize for the short notice and any inconvenience this may cause; however, this work was neccessary in order for CUIT to continue to deliver reliable service to our customers.

    System administrators do not expect any further disruption in service, but will be monitoring the situation closely and will provide any update(s) as needed. We appologize for any inconvenience.)

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.
  • Websites
    (Approximate) 04/14/2017 - 07:30pm to 04/14/2017 - 09:30pm
    CUIT's WordPress and sites built on CUIT's WordPress platform will be unavailabe starting at 7:30pm on Friday 4/14 while we upgrade the themes and plugins. We expect the outage to take about two hours.