Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • PawPrint
    05/21/2017 - 02:36pm to 05/21/2017 - 03:15pm

    CUIT is performing necessary maintenance on the PawPrint service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may be unable to release pint jobs on PawPrint printers

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    05/19/2017 - 10:00pm to 05/20/2017 - 10:00am

    Lightower is performing required maintenance on one of our connections to Nevis Labs, from 10:00pm on Friday May 19th until 10:00am on Saturday May 20th.  During the time of this work, traffic will be routed over our backup connection, so no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    05/19/2017 - 06:00am to 05/19/2017 - 08:00am

    CUIT is performing network maintenance on the Campus infrastructure on Friday May 19th, from 6:00am until 8:00am.  No loss of network connectivity is anicipated, but customers may experience brief periods of slowness during failover.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • CMS: Courseworks
    (Approximate) 05/18/2017 - 08:00am to 05/18/2017 - 04:00pm

    On Thursday, May 18th, CUIT will be performing necessary maintenance on CourseWorks.  This scheduled maintenance is expected to be completed on-time.

    From approximately 8am to 4pm CourseWorks Sakai and some Canvas tools (Textbooks, Library Resources, Research Guides, and Mailtool) will be unavailable to all users.  Canvas "Submit Grades to SSOL"  tool may experience a very small window of interruption lasting 15 minutes during this time.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Network - Ethernet, Wireless and NetPhone
    05/18/2017 - 06:00am to 05/18/2017 - 08:00am

    CUIT is performing network maintenance on the Campus infrastructure on Thursday May 18th, from 6:00am until 8:00am.  No loss of connectivity is anticipated, but customers may experience brief periods of slowness during failover.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/