Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Business Objects
    (Approximate) 11/08/2014 - 08:00am to 11/08/2014 - 05:00pm

    Update *** Business Objects Upgrade to Service Pack 7 (SP7) - Successfully Completed ***

     

    Update: *** Reminder of Scheduled Maintenance for Saturday, November 8th, between 8:00AM - 5:00PM.

     

    On Saturday, November 8th, between 8:00AM - 5:00PM, CUIT is performing necessary maintenance on the Business Objects platform.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Business Object platform unavaialbe for reporting (FDS, HR, etc.).

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    11/07/2014 - 10:00pm to 11/08/2014 - 06:00am

    On Friday November 7th, starting at 10pm, Lightower will be performing necessary maintenance on the network connections for Sterling Forest, 729 7th Avenue & Nevis Labs.

    During the scheduled time of this Service Alert, the Sterling Forest and 729 7th Avenue network connections will experience 2-3 outages lasting 15 minutes each. 

    Nevis Labs traffic will route over the backup circuit and may experience minor latency but will still have network connectivity. 

     

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Bomgar Service
    11/06/2014 - 11:28am to 11/10/2014 - 10:00am

    UPDATE: This maintenance work was completed successfuly and on time . Please contact CUIT Service Desk if you are experiencing any problems.

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    CUIT is performing routine maintenance on the Bomgar service.   The configuration change is needed to protect the server against security vulnerability. Aftet the change is implemented, Bomgar service will not work with old browsers that use SSLv3 protocol. This includes Internet Explorer Version 6 or older. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Rascal (Research and Compliance System)
    11/03/2014 - 03:33pm to 11/03/2014 - 11:59pm

    Begining 3:17pm , Rascal became unavailable due to unknown reasons. CUIT administrators have been notified and have resolved the issue as of 3:31pm.


    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Yeti HPC
    11/03/2014 - 09:00am to 11/03/2014 - 09:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, this service will be unavailable for use.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.