Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Hotfoot HPC
    11/17/2016 - 10:40am to 11/21/2016 - 02:05pm

    ** UPDATE **

    Ckuster access was been restored at 2pm and service available to researchers. 

     

    ** UPDATE **

    The cluster didn't sustain any water damage, but the system is still undergoing testing to ensure it is in good health. The current projection is the system should be online at 2pm

     

    ** UPDATE ** 

    The leak has been fixed, however due to an unrelated power shutdown in the building, the cluster will remain offline over the weekend. We anticipate cluster access will be restored at noon on Monday.

     

    ** UPDATE **

    CUIT is continuing to monitor the situation, and will have an update in the morning with more details. 

     

    The Habanero HPC cluster has been shut down due to a reported water leak in the Zuckerman Data Center. Our staff is investigating.

  • Network - Ethernet
    11/16/2016 - 02:00pm to 11/16/2016 - 02:24pm

    Beginning at approximately 2:00pm there was a loss of network connectivity at 629W115th Street, due to emergency electrical maintenance. Service was restored at approximately 2:24pm.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    11/16/2016 - 06:00am to 11/16/2016 - 07:30am

    CUIT is performing network maintenance on Wednesday November 16th, which will affect multiple campus locations (see below) from 6:00am until 7:30am.  During this time, customers may experience loss of network connectivity for up to 30 minutes.

    The following locations will be affected:

    Butler Library (dual-uplink; no outage anticipated)

    2929 Broadway

    Computer Center (dual-uplink; no outage anticipated)

    47 Claremont (dual-uplink; no outage anticipated)

    Casa Hispanica

    410 Riverside Drive

    450 Riverside Drive

    435 Riverside Drive

    601 West 115th Street

    604 West 115th Street

    606 West 116th Street

    610 West 115th Street

    610 West 116th Street

    617 West 115th Street

    627 West 115th Street

    629 West 115th Street

    635 West 115th Street

    Kraft Center

    McVickar Hall (dual-uplink; no outage anticipated)

    Philosophy Hall (dual-uplink; no outage anticipated)

    River Residence Hall

    Schapiro Hall

    Sic House / 619 West 113th Street

    Watson Hall

    Woodbridge Hall 

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    11/15/2016 - 04:32pm to 11/15/2016 - 04:50pm

    Beginning at approximately 4:30pm there was a loss of network connectivity at Carlton Arms, due to building maintenance.  Service was restored at approximately 4:50pm.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    11/15/2016 - 03:00am to 11/15/2016 - 06:00am

    CUIT is performing network maintenance on Tuesday November 15th, which will affect multiple campus locations (see below) from 3:00am until 6:00am.  During this time, customers may experience loss of network connectivity for up to 30 minutes.

    The following locations may be affected: 

    Avery 

    Buell

    2828 Broadway (dual-uplink; no outage anticipated)

    Computer Center (dual-uplink; no outage anticipated)

    Engineering Terrace (dual-uplink; no outage anticipated)

    B-230 / Facilities (dual-uplink; no outage anticipated)

    Fairchild (dual-uplink; no outage anticipated)

    Fayerweather

    John Jay (dual-uplink; no outage anticipated)

    Kent Hall

    Low Library (dual-uplink; no outage anticipated)

    Philosophy Hall (dual-uplink; no outage anticipated)

    Schermerhorn

    St. Paul's Chapel

    Studebaker (dual-uplink; no outage anticipated)

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.