On Tuesday, October 11th, 2016 starting at 6:00pm, CUIT will perform scheduled maintenance on the F5 Global Traffic Manager (GTM) service. This work is expected to be completed by 8:00pm.
No service interruption is anticipated during this maintenance. If clients experience any issues during or after the service-interruption hours, or have any questions or concerns about the work being performed, please contact the CUIT Helpdesk at:
The IDM database will be be unavailable for approximately 15 minutes at some time between 11PM and 11:30PM on Tuesday, October 11 so that an update can be applied. When the database is unavailable, there will be a termporary interruption in the following services:
uni.columbia.edu (myUNI web site)
uniedit (Service Desk support tool)
online ID photo submission application (WPS)
Delegated admin application (DIA)
Gino web service (for Lenel updates)
CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service. If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:
Update: This particular maintenance was not completed. We will need to reschedule a new maintenance date/time (TBD).
CUIT will perform F5 LTM Load Balancer maintenance on Monday, October 10th, 2016 from 7pm to 9pm. During this maintenance the F5 LTM software will be patched and system failover will be tested.
Disruption to most applications is expected to be minimal. For web applications, users may receive a momentary error and need to reload the page. Applications that depend on persistent connections may experience additional disruption.
Please contact your service support teams if you are concerned about the impact on your sites or applications.
For questions about this event, please contact the CUIT Helpdesk at email@example.com, or call 212-854-1919.