Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    10/09/2014 - 05:00am to 10/09/2014 - 06:00am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Loss of network connectivity on part of the 5th floor in Studebaker

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    10/08/2014 - 06:00am to 10/08/2014 - 08:00am

    CUIT will be replacing the ire-415w115-b-1 switch at 415 West 115th Street. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Loss of network connectivity

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    10/07/2014 - 10:00am to 10/07/2014 - 11:00am

    On Tuesday, Oct 7th between 10am to 11am, CUIT is performing necessary maintenance on its network equipment on the Bsmt of 419 w 118th St residence.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Loss of wired network

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    10/07/2014 - 06:00am to 10/07/2014 - 07:30am

    UPDATE: This work was completed successfully at 7:15AM.

     

    On Tuesday, October 7th 2014, between 6:00 AM and 7:30 AM, CUIT will be performing necessary maintenance on the entire wireless network. This scheduled maintenance is expected to be completed on-time.

    Wireless users may expect to experience brief, intermittent wireless connectivity outages throughout the period of the scheduled maintenance. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Bomgar Service
    10/04/2014 - 11:30pm to 10/05/2014 - 11:38am

    UPDATE: This change was completed successfully.

     

    CUIT is performing necessary maintenance on Bomgar Server to address the Security vulnerability.   This work will start at 11:30PM on Saturday October 4th and is expected to be completed in one hour.

    During the scheduled time of this maintenance, Bomgar server will not be available.

    Anyone using Bomgar Representative Console in their desktop will have to upgraded their desktop version to match the newer software running on the Bomgar server.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable and safer service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.