Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    07/16/2016 - 01:41pm to 07/18/2016 - 04:00pm

    UPDATE : CUIT will be replacing the network equipment this afternoon - Monday 7/18/16.

    UPDATE : Due to an ongoing network issues at Knox Hall, CUIT is scheduling to replacing network system equipment later this evening at the site. 

    UPDATE : At the moment all network service has been restored at Knox Hall. CUIT will continue to monitor the site over the weekend and into Monday 7/18/16.

    Beginning 1:41PM, The Knox Hall Network became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by [6:00PM]. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet
    07/15/2016 - 10:00am to 07/15/2016 - 12:00pm

    CUIT is performing network maintenance at 502 West 122nd Street on Friday July 15th, from 10:00am until 12:00pm (noon).  During this time, network connectivity may be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    07/14/2016 - 10:00am to 07/14/2016 - 12:00pm

    CUIT is performing network maintenance at 506 West 122nd Street on Thursday July 14th, from 10:00am until 12:00pm (noon).  During this time, network connectivity may be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • PawPrint
    (Approximate) 07/14/2016 - 06:20am to 07/14/2016 - 06:45am

    Due to an issue related to a user database service running on the application server, on 7/14/2016 at 6:20am, the CUIT Systems team received a system alert message. CUIT Engineers resolved the issue at 6:45am.  

    We apologize for the short notice and any inconvenience this may caused; however, this work was neccessary in order for CUIT to continue to deliver reliable service to our customers. 

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. 

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

     

     

  • Network - Ethernet
    07/14/2016 - 12:00am to 07/14/2016 - 06:00am

    On Thursday July 14th, Lightower will be performing maintenance on our network connection to Nevis Labs, from 12:00am until 6:00am.  During this time, customers may experience loss of network connectivity for up to 30 minutes.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu