Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    02/24/2015 - 08:00am to 02/24/2015 - 04:00pm

    Today, between 8:00am and 4:00pm, Facilities will be performing necessary maintenance on the cooling system that services the network equipment in the School of Social Work. This scheduled maintenance is expected to be completed on-time.

    No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • New Courseworks
    02/22/2015 - 03:34pm to 02/23/2015 - 03:37pm

    CourseWorks was down today, Sunday February 22nd from 2:30 PM to 3:00 PM. The service is back and is functioning normally. We regret the inconvenience this may have caused. We will continue to monitor the service.

    If users experience any issues, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Course Works
    (Approximate) 02/22/2015 - 12:15pm to 02/22/2015 - 01:43pm

    UPDATE:  CourseWorks Service has been restored.  We regret the inconvenience this may have caused.

    If users continue to experience issues please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    Beginning around 12:20pm today, CourseWorks became intermittently unavailable.  CUIT is investigating the cause of the problem and is working to resolve it.  We regret the inconvenience this may cause.

    If users continue to experience issues please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Enterprise Business Intelligence Solutions
    (Approximate) 02/22/2015 - 09:00am to 02/22/2015 - 11:00am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will be unable to access the: 

    Business Objects Reporting Platform (FDS Reports, HR Reports, etc).

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    02/17/2015 - 07:00am to 02/17/2015 - 07:45am

    UPDATE: This maintenance has been completed successfully. 

    On Tuesday 2/17/15 at 7am, CUIT will be performing routine maintenance on our Internet-Facing router to correct BGP routing configuration. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/