Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • ServiceNow
    06/08/2016 - 01:55pm to 06/08/2016 - 02:37pm

    Update: Authentication has been restored. Users can now access ServiceNow. 

    We are currently experiencing an issue with authentication to ServiceNow. Currently users are not able to get access to ServiceNow.

    Engineers are aware and investigating. 

  • Websites
    (Approximate) 06/07/2016 - 05:15pm to 06/07/2016 - 06:30pm

    From about 5:15 to 6:30pm this evening, June 7, some web pages were unavailable due to an issue with the web server software. All pages should be reachable now.

     Apologies for any inconvenience.

  • CI Infrastructure
    (Approximate) 06/06/2016 - 03:00pm to 06/07/2016 - 02:00am

    CUIT is performing routine maintenance on this service. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    06/03/2016 - 01:00am to 06/03/2016 - 05:00am

    CUIT is performing necessary maintenance on this service. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients on the 11th to 13th floor of Mudd may experience loss of network connectivity. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Load Balancing
    06/02/2016 - 05:00pm to 06/02/2016 - 05:10pm

    UPDATE: This work has been completed successfully. 

    At 5:00pm today June 2nd 2016, CUIT will be powering down our backup CSM Load Balancer Module due to equipment failure.  It is currently not being used and no service impact is anticipated. 

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/