Columbia University Information Technology

Service Alerts


Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    (Approximate) 09/14/2015 - 01:55am to 09/14/2015 - 10:30am

    Update: Network connection has been restored 

    Update #2: Technicians are en route to the location. 

    Update: CUIT technicians continues to work to resolve this issue. The site will be accessible at 8:00 AM at which time a further update will be provided with an anticipated resolution time. 

    At approximately 1:55 a.m., switch became unavailable effecting the 8th and 9th floors. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 10:00 a.m. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit

  • Telephony - Rolm Phone Support
    09/13/2015 - 03:36pm to 09/14/2015 - 01:00am

    As of 5:32PM service to this location has been restored.  We apologize for the inconvenience.  

    We are curently waiting on a update.  CUIT expects to have one by 6:30PM. We apologize again for this service interruption. 

    A telephone engineer is on site.  Will update with additional information at 5:00PM. 

    Beginning at 3:40PM, inbound calls became unavailable to clients at the Audobon location. CUIT administrators have been notified and technicians are on site and investigating.

    CUIT expects to have an update by 4:30PM. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit

  • Student Services On-Line (SSOL)
    09/12/2015 - 10:48pm to 09/14/2015 - 01:00pm

    Technical issues prevented some users from seeing classes in their SSOL wish list and wait list on Saturday September 12th at 4:30PM.  The issue has been resolved and these lists should be accessible on Monday September 14th at 9:30 AM.

    We apologize for any inconvenience.


  • Email
    09/11/2015 - 03:48pm to 09/14/2015 - 03:48pm

    Listserv (the legacy list system, with addresses ending was not accepting mail from 4:00 pm to 9:30pm on September 10. Since that time it has been running correctly.

    Only mail to addresses @cuvmc was affected. Most lists are not hosted on that system.

  • Network - Ethernet
    09/11/2015 - 01:00pm to 09/11/2015 - 06:00pm

    UPDATE: This maintenance was completed successfully.

    On Friday, September 11th starting at 1pm, CUIT will be performing routine Network maintenance on the Capture Network. This scheduled maintenance is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at, or call 212-854-1919.

    To see all active and future Service Alerts, please visit