Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    08/16/2016 - 12:00am to 08/16/2016 - 06:00am

    Our ISP, Lightower,  is performing routine maintenance on this circuit. This scheduled update is expected to be completed on time. No service interruption is anticipated as there is a redundant connection.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet and Wireless
    08/15/2016 - 11:00am to 08/15/2016 - 12:30pm

    Update 11:20 AM: Network connectivity for data center employees has been restored after power to this network switch was restored. No campus data center services were affected by this outage.

    Beginning 11:00 AM, Aug. 15, 2016, one of the switches in the Data Center became unavailable. The followings areas were affected: the Data Center, a few Power House connections  and the stock room.  Cable TV services in the TIO command center was also affected  by the power loss. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    08/14/2016 - 07:00pm to 08/16/2016 - 02:00pm

    Update: Service was restored at 2 PM today. 

    Beginning 6:15 PM, Aug. 14, 2016, network services on the 1st, 2nd and 3rd floor of 130 Morningside Drive became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Email - Exchange
    08/14/2016 - 09:00am to 08/14/2016 - 04:00pm

     

    CUIT will be installing new Exchange Email servers on Sunday, August 14th, beginning at 9am.  No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Course Works
    08/13/2016 - 08:00am to 08/13/2016 - 11:00am

    CUIT is performing necessary maintenance on CourseWorks from 8AM–11AM Sat Aug 13. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, CourseWorks will be unavailable for all users.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.