Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    07/18/2017 - 07:00am to 07/18/2017 - 08:00am

    Update: This work was successfully completed 

     

     

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience an interruption in network service.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    07/18/2017 - 12:00am to 07/18/2017 - 06:00am

    Level-3, our backup provider to Syracuse, will be performing maintenance on their equipment on Wednesday July 18th, from 12:00am (midnight) until 6:00am.  During this maintenance window traffic will still be routing over our primary connection, so no loss of connectivity is anticipated.

     

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

     

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • PawPrint
    07/17/2017 - 12:37pm to 07/17/2017 - 12:43pm

    Beginning at 2:37PM, certain PawPrint Print Stations became unavailable due to an unresponsive service.  CUIT administrators were notified and the service was restored at 2:43PM.  We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Operating System - Support Information
    07/14/2017 - 01:25pm to 07/18/2017 - 06:00pm

    CUIT will be modifying the licensing mechanism of our Redhat Enterprise Linux version 5 (RHEL 5) servers from today, 14 July, until Wednesday, 19 July. We will be migrating servers from Redhat's RHN service to our instance of Redhat Satellite.  No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Telephony - NetPhone
    07/13/2017 - 04:00am to 07/14/2017 - 07:00am

    Update:  Maintenance has been successfully completed without any interuption to service.  

     

     

    CUIT is performing routine maintenance on this service on THUR 7/13/2017 from 4AM to 8AM. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

    Reference: CHG0056156