Columbia University Information Technology

Service Alerts


Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    04/10/2015 - 01:17pm to 04/10/2015 - 11:45pm

    UPDATE - Service was restore around 11:45pm.  


    Begining at 1:15, the primary circuit between Lamont and the Morningside campus became unavailable due to an issue our service provider is experiencing. Traffic is currently routing over the microwave circuit between Nevis and Lamont.

    For a complete list of recent and upcoming scheduled service changes, please visit

  • ID System
    04/09/2015 - 06:44pm to 04/11/2015 - 05:00pm
    Update: This work was successfully completed at 9:00AM. 
    The IDM database will be be unavailable from 8:30AM to 9:15AM on Saturday, April 11 so that patches can be applied to the Oracle software.  These services will be unavailable during that time.

    UNI activation
    password management
    group changes (myUNI web site)
    uniedit (Help Desk support tool)
    maillist changes
    online ID photo submission application (WPS)
    Delegated admin application (DIA)
    Gino web service (for Lenel updates)
    Wind authentication (to clients relying on password age data) 
  • Telephony - Rolm Phone Support
    04/09/2015 - 10:00am to 04/09/2015 - 04:00pm

    On Thursday, April 09, 2015 from 10:00am to 4:00pm, Facilities has scheduled routine maintenance on the environmental system that services the Morningside Campus voice systems located in 114 Low Library.

    No service interruption is anticipated. 

    For questions about this event, please contact the CUIT Helpdesk at, or call 212-854-1919.

    To see all active and future Service Alerts, please visit


  • Network - DNS and DHCP
    (Approximate) 04/08/2015 - 01:40pm to 04/08/2015 - 04:20pm

    Update: This issue was resolved at 1620L. Please report any problems. 

    Starting at 1:40 PM, one of CUIT's DNS servers started experiencing high load. No service interruption has been detected. CUIT administrators are currently working to resolve the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit

  • Student Services On-Line (SSOL)
    04/07/2015 - 02:18pm to 04/10/2015 - 02:26pm

    Due to an SSOL incompatibility with a new release of the Firefox web browser, the SSOL system administrators must perform an unplanned maintenance.

    We apologize for the short notice and any inconvenience this may cause; however, this work is neccessary in order for CUIT to continue to deliver reliable service to our customers.

    The newest version of FIREFOX (37.0.1) has increased security features which make it incompatible with the older Apache browsers used by SSOL.  Technicians are working to fix the problem.  In the meantime, FIREFOX users are advised to use a different browser--including earlier versions of FIREFOX.


    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email For a complete list of recent and upcoming scheduled service changes, please visit