Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Rascal Outage
    05/09/2015 - 05:40pm to 05/09/2015 - 05:53pm

    Begining 5:40pm , Rascal became unavailable due to unknown reasons. CUIT administrators have been notified and have resolved the issue as of 5:50pm.

    We apologize for this service interruption.

     

    For a complete list of recent and upcoming scheduled service changes, please visithttp://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    05/09/2015 - 03:05pm to 05/09/2015 - 06:28pm

    UPDATE:  Service has been restored.

    Beginning at 3:00 pm this Saturday May 9th, 2015, Ethernet and Wireless Network located in Wien Hall floors B - 2 became unavailable . CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • InfoEd
    05/09/2015 - 12:00pm to 05/09/2015 - 01:00pm
    Update: InfoEd Grants Management application has been successfully migrated to Windows2008R2/CI platform. InfoEd Grants Management application will be unavailable from Friday, May 8 7PM to Saturday, May 9 1:00PM due to the migration to Windows2008R2/CI platform. This alert will be updated when the migration is completed and application is available for use. CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure more stable and reliable application performance. If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at: Web: http://cuit.columbia.edu/support Phone: 212-854-1919 Email: askcuit@columbia.edu
  • Network - Ethernet and Wireless
    05/07/2015 - 05:00pm to 05/07/2015 - 07:00pm

    CUIT is performing necessary maintenance on the network infrastructure at Lamont on May 7th, from 5pm to 7pm.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, customers at Lamont may experience loss of network connectivity, and Lamont hosted services may be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • ID System
    05/07/2015 - 08:35am to 05/12/2015 - 08:35am

    Update: the system upgrade was successfully completed and the Web ID Photo Submit service was available at 12:30PM. 

    The Web ID Photo Submit service will be unavailable Friday, May 8 from 9AM to 1:30PM while a system upgrade is occurring. The full outage window may not be required. This alert will be updated when service is restored.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.