Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • People At Columbia (PAC)
    05/12/2018 - 08:00am to 05/12/2018 - 01:00pm

    CUIT is performing necessary maintenance on PAC Application (Web Server hosts rebuild).  This scheduled maintenance is expected to be completed on-time. 

    PAC application will be unavailable for Web server rebuild activities from 8:00 AM to 1:00 PM on Staurday, May 12th during this maintenance.

    The application will be released as soon as the work is completed. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

     

    Email:     askcuit@columbia.edu

  • Network - Ethernet, Wireless and NetPhone
    05/11/2018 - 06:00am to 05/11/2018 - 08:00am

    On Friday, May 11, between 6:00 am and 8:00 am, CUIT is performing routine maintenance on the 1st floor of Kent building. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    05/10/2018 - 03:31pm to 05/10/2018 - 10:00pm

    ********* Update: At about 4:30 PM, this issue has been resolved.

     

    Starting at about 3:30 PM, we experienced intermitten network issues on the 6th floor of Studebaker Building. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 6 PM. We apologize for any inconvenience this may cause.

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    05/09/2018 - 06:30am to 05/09/2018 - 08:00am

    Facilities is performing a monthly test of their Emergency Power Systems in JLG/MBBI, CEP and Lenfest Center for the Arts, on Wednesday May 9th, from 6:30am until 8:00am.  This work is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Telephony - NetPhone
    05/07/2018 - 07:45pm to 05/07/2018 - 11:59pm

    CUIT is performing necessary maintenance on the Netphone telephony infrastructure.   During the scheduled time of this service alert, clients will experience intermittent outages to the Netphone conferenicing bridge.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.