Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • DARTS
    (Approximate) 11/01/2017 - 06:05pm to 11/01/2017 - 06:33pm

    Beginning 6:05pm, Darts became unavailable due to application memory leaks. CUIT administrators have been notified and have restored service.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • ECRT (Effort Reporting)
    11/01/2017 - 05:00pm to 11/01/2017 - 10:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed by 10 PM, November 1st.

    During the scheduled time of this Service Alert, clients wil not be able to access the ECRT (Effort Reporting) application.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Websites
    11/01/2017 - 10:30am to 11/01/2017 - 03:00pm

    ACCESS TO THE SYSTEM WAS RESTORED AT 10:40AM.  THANKS FOR YOUR PATIENCE

    The StridePoint Training Service is currently unavailable due to an unexpected system problem.  The service is expected to be available by noon today.

    We apologize for the inconvenience. 

  • Telephony - NetPhone
    10/31/2017 - 10:38am to 10/31/2017 - 01:46pm

    Approximately between 10:38AM and 10:52AM, NetPhone service became unavailable. CUIT administrators were notified and are investigating the root cause.

    NetPhone service has been fully restored. We apologize for this service interruption.


    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Yeti HPC
    10/31/2017 - 10:00am to 10/31/2017 - 04:00pm

    *** This work was completed earlier than expected access has been restored ****

     

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, the Yet HPC cluster will be unavailable to researchers.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.