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Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

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Resolved Service Alerts

  • Medium

    509 W. 112th St. Network Maintenance 5/16/2013 7:00-7:30 am
    Medium
    Network - Ethernet
    05/16/2013 - 07:00am to 05/16/2013 - 07:30am

    This work was successfully completed.

     

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will experience a loss of network service.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Medium

    530 W. 113th St. Network Maintenance 5/16/2013 7:30-8:00 a.m.
    Medium
    Network - Ethernet
    05/16/2013 - 07:00am to 05/16/2013 - 08:00am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will experience a loss of network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Medium

    InfoEd Scheduled Mainenance - Software Upgrade
    Medium
    InfoEd
    (Approximate) 05/15/2013 - 06:00am to 05/15/2013 - 06:00pm

    This work  is now complete.

     

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, the InfoEd system will be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the SPA InfoEd Helpdesk at:

    Web:     http://spa.columbia.edu/electronic-systems/infoed

    Phone:   (212) 305-6462

    Email:     infoedhelpdesk@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • High

    PAC Production not available
    High
    People At Columbia (PAC)
    (Approximate) 05/14/2013 - 10:00pm to 05/20/2013 - 08:00am

    PAC HRMS9 Production will be not available for end users from 5/14/2013 5PM untill 5/20/2013 8AM due to maintenance work.

  • Medium

    Cable TV Outage May 15
    Medium
    Cable TV Services
    05/14/2013 - 03:00pm to 05/16/2013 - 11:39am

    RCN will be performing emergency maintenance affecting Cable TV service for 1 hour sometime between 2am - 5am on May 15.

    During the scheduled time of this outage, clients will not be able to view any Cable TV channels.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Service Desk:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

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