Columbia University Information Technology

Service Alerts


Resolved Service Alerts

Resolved Service Alerts

  • ID System
    11/13/2015 - 09:35am to 11/16/2015 - 09:35am

    This updated was completed on time, with minimal service interruption. 

    On Friday, November 13, 2015 between 5PM and 7PM, CUIT will be updating the infrastructure used by the IDM Command Line Tools (uniedit and group). There will be some brief periods of unavailability during this maintenance window.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:


    Phone:   212-854-1919



    For a list of active and future Service Alerts, please visit


  • Network - Ethernet and Wireless
    11/13/2015 - 06:00am to 11/13/2015 - 07:00am

    On Friday, November 13, 2015 CU Facilities are performing electrical maintenance at Studebaker, from 6:00am until 7:00am. During this time, some users may experience loss of network connectivity.


    For questions about this event, please contact the CUIT Helpdesk at, or call 212-854-1919.

    To see all active and future Service Alerts, please visit 

  • Central Server
    11/12/2015 - 11:59am to 11/16/2015 - 11:59am
    Due to the events in Paris, Columbia CUIT Leadership has decided to keep all systems online to ensure communication for the Student and Administrative Community within Columbia.  As a result, we are canceling the Central File servers migration this weekend and will reschedule for a future date.
    Planned Downtime for Shared Drives/Central File Servers
    11/13/2015 - 11:30 p.m. to 11/14/2015 - 4:00 a.m.

    Because of important upgrades, Columbia University’s Central File Servers (also known as Group Shares, Shared Drives, H Drive, G drive, M drive, etc.) will be unavailable during this late-night weekend window. During this time, shared drives will not be visible or accessible, and files on those drives cannot be viewed, accessed, or saved. Note: Google Drive is not affected. 

    Please be sure to save and complete your work related to Central File Servers prior to:

              11:30 p.m. on Friday, November 13 
    If you have questions or need technical support, please open a CUIT Service Desk ticket; contact the CUIT Helpdesk at; or call 212-854-1919.

  • Email
    11/12/2015 - 09:32am to 11/12/2015 - 05:00pm is refusing mail from because a stolen Columbia account was used to send spam to users The block began at 12:02 yesterday 11/11 and according to AOL it is automatically removed "within 24 hours".


  • Websites
    11/12/2015 - 08:00am to 11/12/2015 - 11:00am
    WordPress will be upgraded on Thursday 12 November from 8-11 am. During the upgrade, websites that run on WordPress may be unavailable or appear to be missing features, and administrators of WordPress sites will not be able to access their dashboards.