Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    03/20/2015 - 01:00pm to 03/20/2015 - 05:00pm

    On Friday March 20, 2015 between 1:00 PM and 5:00 PM, necessary electrical maintenance is being performed in the Geoscience building at Lamont Doherty. 

    No interruption in network connectivity is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Telephony - Rolm Phone Support
    03/20/2015 - 09:00am to 03/20/2015 - 02:00pm

    On Friday, March 20, 2015 from 9:00am to 2:00pm, Facilities has scheduled routine maintenance on the environmental system that services the Morningside Campus voice systems located in 114 Low Library.

    No service interruption is anticipated. 

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    03/20/2015 - 06:00am to 03/20/2015 - 09:00am

    CUIT is performing infrstructure maintenance at Hartley Hall between 6:00am and 9:00am on Friday 3/20.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience service interruptions to wired and wireless connections, as well as netphone funtionality.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    03/20/2015 - 01:00am to 03/20/2015 - 07:30am

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will experience a loss of network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    03/19/2015 - 05:00am to 03/19/2015 - 08:00am
    UPDATE II: This work was completed successfully by 7:30AM.
     
     
    UPDATE: This service alert has been extended until 7:30AM.  We apologize for any inconvenience this may cause.
    On Thursday, March 19th between 5 and 7 a.m. CUIT will be upgrading the router that connects the Columbia network to our primary Internet Service Provider.  During the maintenance window, the following connections will be affected.

    -Connections to the Syracuse Data Center and Sterling Forest will be down.
    -The connection to our primary ISP will be lost.  External traffic will be routed through Level 3, our backup ISP.
    -The connection to 729 7th Avenue will be down.
    -The primary link to Chrysler will be down.  Traffic will be routed over the backup link.
    -The primary link to Nevis Labs will be lost.  Traffic will be routed over the Lamont-Doherty backup link.