Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Email
    08/31/2017 - 02:15pm to 08/31/2017 - 03:15pm

    Beginning at approximately 2:15pm on Thursday, August 31, 2017, you may have received Delivery Failure notifications when sending to recipients on the CUIT Exchange system.  This issue was resolved at approximately 3:15pm.  If you received a Delivery Failture, please resend your original message.

    CUIT apologizes for any inconvenience this may have caused.  If clients continue to experience issues after the service interruption hours, please contact the CUIT Helpdesk at:

    Phone:   212-854-1919

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.
  • Network - Ethernet, Wireless and NetPhone
    08/31/2017 - 10:02am to 08/31/2017 - 02:04pm

    NYSERNet 32 to Syracuse Data Center network traffic was re-routed to alternate paths by the service provider from 5:50 AM to 6:38 AM. This maintenance did NOT affect any campuses commercial IP connectivity.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    08/31/2017 - 08:17am to 08/31/2017 - 12:20pm

    Update at 8:40 AM, network services have been restored. 

    Beginning at about 7:50 AM, Network services became unavailable due to power outage in the network closet on Mudd 9th floor. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 10 AM. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    08/31/2017 - 12:00am to 08/31/2017 - 02:00pm

    Update at 12PM:  This notice is being sent to inform you that the work associated with today’s maintenance window is complete.

    Update at 8 AM: Fiber engineering team has requested an extended window until 10am this morning.<!--[if gte mso 9]> <![endif]-->

    update 6AM: Fiber engineering team has requested an extended window until 8am this morning

    Lightower is performing emergency maintenance on their equipment, which will affect our network connection between 32 Avenue of the Americas and 729 7th Avenue, on Thursday August 31st, from 12:00am (midnight) until 6:00am.

    During the time of their work, customers may lose network connectivity to- and from- 729 7th Avenue for up to 2 hours.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/. 

  • Rascal (Research and Compliance System)
    (Approximate) 08/29/2017 - 11:00pm to 08/29/2017 - 11:10pm

    RASCAL server needs to be restarted due to regaular maintainance.  We apologize for the inconvenience.

    Thanks,

    RASCAL Team,

    (212)-851-0213