Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Wireless and NetPhone
    11/13/2014 - 03:46pm to 11/13/2014 - 04:32pm

    **UPDATE**

    As of 4:32 Network Connectivity has been restored. 

     

    Beginning at 3:46, network service became unavailable on the 12th floor of Mudd. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Rascal (Research and Compliance System)
    11/11/2014 - 07:40pm to 11/11/2014 - 07:50pm

    Begining 11/11/2014 at 7:40pm, Rascal became unavailable due to an unknown outage. 

    The issue has been resolved and Rascal is back up.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Backup Services
    11/10/2014 - 11:38am to 11/12/2014 - 02:00pm

    CUIT is performing necessary maintenance on the Connected backup server.   The configuration change is needed to clear the server of some errors.  There will be an interruption to the backup service for this duration.     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    11/10/2014 - 01:00am to 11/10/2014 - 03:00am

    CUIT is performing necessary maintenance on a switch that feeds the wireless access points in Uris Library.

    While this work is in progress, a partial outage of wireless connectivity is expected.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    11/09/2014 - 04:30pm to 11/09/2014 - 05:30pm

    There was unscheduled maintenance on a network switch in Lenfest Hall on Sunday November 9th from 4:30pm until 5:30pm. During this time, some users in Lenfest Hall may have lost network connectivity.  The issue has been resolved, and network connectivity has been restored.

    CUIT apologizes for any inconvenience this work may have caused, but this action was necessary to ensure a more reliable service.  If clients continue to experience issues, please contact the CUIT Helpdesk at:

     

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visithttp://cuitalerts.columbia.edu/.