Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - DNS and DHCP
    12/08/2014 - 02:00pm to 12/08/2014 - 02:25pm

    Update: This maintenance was completed successfully at 14:25 without incident.  

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

    CHG0041684   

  • Network - Ethernet and Wireless
    12/08/2014 - 06:00am to 12/09/2014 - 06:00pm

    CUIT will be performing maintenance on the routers serving the Lamont and Nevis campuses on Monday 12/8 and Tuesday 12/9. The equipment is redundant and will only be worked on one at a time so no outage is expected. The work will be done on both days between the hours of 6am to 7am and 5pm to 6pm.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    12/06/2014 - 08:00am to 12/06/2014 - 04:00pm

    Facilities have scheduled a power outage for Wallach Hall on Saturday, December 6th, 2014 between 8:00 AM and 4:00 PM. 

    During this maintenance, clients on the lower floors of Wallach Hall will experience loss of wired, wireless, and NetPhone connectivity.

    Also, during this maintenance, clients in both Wallach Hall and Hartley Hall will experience a loss of CU Cable TV service.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - Interactive Intelligence
    12/05/2014 - 07:00pm to 12/05/2014 - 08:00pm

     

    On Friday, December 5th from 7:00pm to 8:00pm, CUIT is performing routine maintenance on the Interactive Intelligence service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Telephony - NetPhone
    12/05/2014 - 11:56am to 12/05/2014 - 01:00pm

    Update: All NetPhone calls are connecting now. The defective circuit has been taken off line. 

    NetPhone users may have experiencing intermittent calling issues this morning due to a defective circuit. The defective circuit has been taken off line. 

    CUIT administrators are currently working to resolve the issue.

    We apologize for this service interruption. 

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.