Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    08/09/2017 - 06:30am to 08/09/2017 - 08:00am

    On Wednesday August 9 starting at 6:30am, CUIT will be performing necessary IOS Upgrades on network equipment serving the locations below.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients at the following locations may experience temporary loss of Network Connectivity:

     

    • Lenfest Hall
    • Pupin 3rd Floor
    • Schermerhorn 2nd Floor
    • Uris Hall 1st Floor

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/09/2017 - 06:30am to 08/09/2017 - 08:00am

    Facilities is performing a monthly test of their Emergency Power Systems in JLGCC/MBBI and CEP, on Wednesday August 9th, from 6:30am until 8:00am.  This work is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    08/09/2017 - 06:00am to 08/09/2017 - 08:00am

    On Wednesday, August 9th between 6am and 8am, CUIT is performing necessary network maintenance in multiple buildings. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients in the following buildings:

     

    • 521 West 111
    • 529 West 111
    • 535 West 111
    • 542 West 112 

     

    may experience a temporary loss of network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    08/09/2017 - 06:00am to 08/09/2017 - 08:00am

    This work has been completed.

     

     

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - DNS and DHCP
    08/08/2017 - 09:00pm to 08/09/2017 - 12:20am

    Update #2: This maintenance has been completed as of 00:20. 

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    Update #1: Between 23:39 and 23:43, some clients may have experienced DNS resolution failures. The issue has been resolved. We are working with our vendor to determine the root cause. 

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    CUIT is performing routine maintenance on the Infoblox DNS/DHCP/IPAM service on Tuesday August 8th, 2017 starting at 21:00. This scheduled update is expected to be completed by Wednesday August 9th, 2017 at 03:00. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/