Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • vCenter
    12/07/2017 - 06:30pm to 12/07/2017 - 07:30pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

     

    please use https://ccvsphprdvc02.ais.columbia.edu

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    (Approximate) 12/05/2017 - 08:00pm to 12/06/2017 - 12:00am

    UPDATE:  This outage was resolved, at midnight on Wednesday 12/6

     

    Beginning at approximately 8pm, wirless network became unavailable in Carlton Arms. CUIT administrators have been notified and are currently working to investigate the cause and to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Pinnacle
    12/05/2017 - 07:00pm to 12/07/2017 - 02:00pm
    Update: This application maintenance has finally ended at 1430 today. Full application access has been restored.  

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    CUIT is performing a necessary maintenance on the Pinnacle application starting today, December 5, 2017, at 7:00 PM.  
    This maintenance is expected to be completed tomorrowDecember 6, 2017 at 1:00 PM.

    - During the scheduled time of this Service Alert, users will not be able to access the Pinnacle system.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:  212-854-1919   

    Email:     askcuit@columbia.edu


  • Course Works
    12/05/2017 - 09:42am to 12/05/2017 - 04:00pm

    CUIT is performing routine maintenance on this service. No service interruption is anticipated at the system level, though some LTI tools (Mailtool, Library Reserves, Course Info, Photo Roster) may be unavailable for a few seconds.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • AirWatch
    12/04/2017 - 07:00pm to 12/04/2017 - 07:15pm

    CUIT has completed the scheduled maintenance on this service without issues.  

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    CUIT is performing necessary maintenance on this service on 12/4/2017 from 7:00 PM to 8:00 PM.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    - Not being able to access the AirWatch Admin Console 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.