Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • CMS: Courseworks
    (Approximate) 08/10/2017 - 11:48am to 08/10/2017 - 12:16pm

    Update:  The Canvas DevOps team implemented a fix and at this tim all users have access to Canvas.  We apologize for any inconvience this may have caused. 

    Beginning approximatley 8/10/2017 at 11:50am, CourseWorks Canvas began experiancing intermittant errors. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 12:30. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    08/10/2017 - 10:00am to 08/10/2017 - 11:00am

    On Thursday August 10th starting at 10am, CUIT will be performing necessary IOS Upgrades on the network equipment serving 2828 Broadway, Broadway Residence Hall and Carlton Arms.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience brief loss of network connectivity while the equipment reloads.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/10/2017 - 06:30am to 08/10/2017 - 08:30am

    This work was successfully completed.

     

     

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will experience an interruption to network service lasting up to 15 minutes.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/10/2017 - 06:30am to 08/10/2017 - 08:00am

    This work was successfully completed.

     

     

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will experience an interruption in network service lasting up to 20 minutes.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/10/2017 - 06:00am to 08/10/2017 - 10:00am

    *********** Update (7:18 AM): This work has been completed. 

    On Thursday August 10th, from 6 AM to 8 AM, CUIT will be performing necessary IOS Upgrades on the network equipment serving: Low Library, Mathematics, Kent Hall, Casa Italiana, Pupin Hall. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience brief loss of network connectivity while the equipment reloads.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.