Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    10/18/2017 - 01:30pm to 10/18/2017 - 03:00pm

    CUIT is performing network maintenance at 522 West 112th Street on Wednesday October 18th, from 1:30pm until 3:00pm.  During the time of this work customers may lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    10/18/2017 - 10:00am to 10/18/2017 - 11:30am

    CUIT is performing nectwork maintenance at 521 West 112th Street on Wednesday October 18th, from 10:00am until 11:30am.  During the time of this work customers may lose network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    10/18/2017 - 08:08am to 10/18/2017 - 06:38pm

    UPDATE:  CUIT believes this issue has been resolved.   Further network maintenance was performed tonight without a reocurrence of the problems seen this morning.

     

     

    UPDATE:  No further service interruptions should be experienced.  We will be performing further maintenance at 6 p.m. to address what we believe to be the cause of the issue.  A seperate service alert will be posted for tonight's maintenance.

     

     

    UPDATE:  Service has been restored to all locations.  Further interruptions in service may occur as we continue to work on identifying the cause of the issue.

     

     

    Beginning at 7:50 network, wireless and netphone service became unavailable.  CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT does not currently have an estimate on when the situation will be resolved. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Wireless and NetPhone
    10/18/2017 - 07:00am to 10/18/2017 - 08:00am

    Facilities is performing a monthly test of their emergency power systems in Studebaker on Wednesday October 18th, from 7:00am until 8:00am. This work is expected to be completed on time, and no service interruption is anticipated.

     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    10/18/2017 - 07:00am to 10/18/2017 - 08:00am

    CUIT is performing network maintenance in Mudd on Wednesday October 18th, from 7:00am until 8:00am.  During the time of this work customers on floors 4 through 8 may lose wired- and/or wireless- network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.