Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Wireless
    04/17/2018 - 12:55pm to 04/17/2018 - 01:10pm

    Beginning 12:55pm lasting for approximately 15 minutes, Wireless Network Connectivity became unavailable for some campus locations due to a power-related issue in the Computer Center. CUIT administrators were notified and have resolved the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Jamf Pro
    04/14/2018 - 03:00am to 04/14/2018 - 05:00am

    CUIT is performing necessary maintenance on this service on 4/13 from 3:00 AM to 5:00 AM.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    - Issues accessing Self Service.

    - Issues accessing the Jamf Pro admin console. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    04/14/2018 - 12:00am to 04/14/2018 - 06:00am

    UPDATE: This maintenance has been rescheduled by Lightower until Saturday April 14th 12am - 6am

     

    Lightower, one of our Network Providers, is performing maintenance on our connection to Nevis Labs on Saturday March 31st between 12:00am and 4:00am.

    During the time of this work, connectivity to Nevis will automatically be routed over a redundant connection, so no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Telephony - Rolm Phonemail Support
    04/13/2018 - 08:00pm to 04/14/2018 - 12:00am

    CUIT is performing necessary maintenance on the Rolm phonemail system at the main Campus and at Audubon on Friday April 13th, from 8:00pm until midnight.  During the time of this work customers will experience intermittent loss of service.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • AirWatch
    04/13/2018 - 07:00pm to 04/13/2018 - 09:00pm

    CUIT is performing necessary maintenance on this service on 4/13 from 7:00 PM to 9:00 PM.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    - Access to the AirWatch Admin Console

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.