Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    03/21/2017 - 07:00am to 03/21/2017 - 08:50am

    CUIT is performing network maintenance at Nash on Tuesday March 21st, from 7:00am until 8:50am.  During this time, network connectivity will not be available on the 8th floor of Nash.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • F5 Load Balancer
    03/20/2017 - 05:00pm to 03/20/2017 - 06:00pm

    CUIT is performing routine maintenance on the Philosophy F5 Local Traffic Manager (LTM) service. This scheduled update is expected to be completed by 7:00pm. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Course Works
    03/18/2017 - 07:45am to 03/18/2017 - 04:00pm

    UPDATE: This maintenance is cancelled for 3/18 and will be postponed to later date. CourseWorks service will be available.

     

    CUIT is performing necessary maintenance on CourseWorks. This scheduled maintenance is expected to be completed on time.

    From approximately 7:45am - 4:00pm, CourseWorks Sakai and some Canvas tools (Textbooks, Library Resources, Research Guides, and Mailtool) will be unavailable to all users. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - Rolm Phone Support
    03/17/2017 - 08:00pm to 03/18/2017 - 12:00am

    CUIT is performing necessary maintenance on Rolm Phone and PhoneMail systems at Main Campus and Audobon 111.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience intermittient PhoneMail service during this time.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Business Objects
    (Approximate) 03/16/2017 - 11:15am to 03/16/2017 - 11:45am

    Update:  Business Objects Reporting is up and running as of 11:45 am. 

     

    Beginning 11:15 am, Business Objects Reporting became unavailable due to unplanned system maintenance. CUIT administrators are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 11:45 am. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.