Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    11/08/2017 - 06:30am to 11/08/2017 - 08:00am

    Facilities is performing a monthly test of their Emergency Power Systems in JLG/MBBI and CEP, on Wednesday November 8th, from 6:30am until 8:00am.  This work is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • InfoEd
    11/07/2017 - 07:30am to 11/07/2017 - 04:00pm

    InfoEd will be unavailable on November 7th (Election Day Holiday), from approximately 7:30 AM to 4:00 PM for a scheduled upgrade.  This work is expected to be completed on time.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    11/07/2017 - 12:00am to 11/07/2017 - 06:00am
    Level 3, our backup network provider to Syracuse, is performing maintenance on their fiber insfrastruture on Tuesday November 7th, from 12:00am (midnight) until 6:00am.

    During the maintenance window Internet traffic will continue to route over our primary connection, so no loss of connectivity is anticipated.
     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/
  • Websites
    11/06/2017 - 03:17pm to 11/06/2017 - 08:28pm

    THIS PROBLEM WAS RESOLVED AT APPROXIMATELY 3:45PM.  THANKS FOR YOUR PATIENCE.

    The StridePoint system used for Title IX training is intermittently unavailable.  The vendor is investigating this problem.  

    Sorry for the inconvenience. 

  • Network - Ethernet, Wireless and NetPhone
    11/06/2017 - 03:15am to 11/06/2017 - 10:15am

    Beginning at ~2:15AM, there was possible service degradation in Mudd,
    Engineering Terrace, and Computer Science, caused by excessive CPU utilization on a network device likely caused by an errant device on the Computer Science portion of the network.

    CUIT administrators were notified, and service was normallized by ~3AM.

    CUIT continues to monitor the situation, and is working to determine the root cause.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.