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Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • ID System
    05/16/2013 - 02:25pm to 05/16/2013 - 02:38pm

    UPDATE: this was resolved at 2:38PM by correcting a configuration eror. Sorry for an inconvenience caused. 

    Starting at approximately 2:25PM today the uniedit tool is unable to lookup account data. CUIT staff is investigating the issue. 

  • Email
    05/16/2013 - 11:02am to 05/16/2013 - 11:21am

    The amount of detected spam jumped from typical 800,000 a day to 3,600,000 yesterday, and it is continuing at the higher level today. The volume causes processing delays at random moments on messages coming in from outside. Other than that, the system is holding up well.

    The amount of undetected (delivered) spam is also a little higher, and we will fine tune filters to stop more of it. The spam is for drugs.

     

  • Rascal (Research and Compliance System)
    05/16/2013 - 10:15am to 05/17/2013 - 04:15am

    CUIT is performing necessary maintenance on this service.   Specifically, more memory is being added to the database to improve performance.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, 11pm tonight and midnight, Rascal will be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

     

    Update:  This change was successful and service was restored at midnight.

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • People At Columbia (PAC)
    05/16/2013 - 08:21am to 05/20/2013 - 08:23am

     

    UPDATE: PAC HRMS9 Production is available for end users.

     

    PAC HRMS9 Production will be not available for end users from 5/14/2013 5PM untill 5/20/2013 8AM due to maintenance work.

     

  • Network - Ethernet and Wireless
    05/16/2013 - 07:00am to 05/16/2013 - 05:00pm

    On Thursday, May 16th from 7 am to 5 pm, electrical maintenance is being performed in the building located at 454 Riverside Drive

    During the scheduled time of this Service Alert, users in this building will lose network connectivity.

    This action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.