Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    04/22/2015 - 02:00am to 04/22/2015 - 04:00am

    On Wednesday, April 22, from 2 AM to 4AM, CUIT is performing necessary network maintenance in 47 Claremont. During the scheduled time of this Service alert, clients may experience a loss of network connectivity. This scheduled maintenance is expected to be completed on-time.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    04/21/2015 - 10:00pm to 04/21/2015 - 11:00pm

    Tonight, April 21 starting at 10:00 PM EDT, NyserNet will be upgrading a router in their PoP in Albany.  The work is expected to last an hour.

    During this work, users in RPI, University at Albany, Skidmore and Wadsworth Labs, may lose network connectivity. This work will not affect any commercial Internet connections.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Data Center
    04/21/2015 - 10:00am to 04/21/2015 - 01:10pm

    CUIT is performing a scheduled maintenance on this equipment. This scheduled work is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact Jerry Lombardo @ 

    jl4472@columbia.edu or  212-853-0485

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet
    04/20/2015 - 11:30am to 04/20/2015 - 07:20pm

    UPDATE:  Service has been restored

     

    Due to a fiber issue between the Morningside campus and our primary Internet Service Provider there were two brief interruptions to internet service earlier today.  We have shut down the router interface that connects the Columbia network and our ISP in order to prevent further interruptions.  In the interim, traffic will flow through our back up connection until the issue on our primary circuit is resolved.

     

  • Network - Ethernet and Wireless
    04/20/2015 - 08:00am to 04/20/2015 - 08:50am

    UPDATE: This scheduled maintenance has been complete successfuly. 

     

    On Monday, April 20 from 8AM to 8:50 AM, CUIT is performing necessary network maintenance on the 5th floor of Journalism.  During the scheduled time of this Service Alert, clients may experience a loss of network connectivity. This scheduled maintenance is expected to be completed on-time.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.