Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    05/25/2017 - 06:00am to 05/25/2017 - 07:30am

    CUIT is performing network maintenance on the campus infrastructure on Thursday May 25th, from 6:00am until 7:30am.

    During the time of this work, customers may lose wired- and/or wireless network connectivity.  Customers is dual-uplinked locations may only experience brief perionds of slowness.

    The following locations will be affected:
    • 2828 Broadway (Dual-Uplink)
    • 502 West 113th Street
    • 506 West 113th Street
    • 509 West 112th Street
    • 511 West 112th Street
    • 512 West 112th Street
    • 514 West 113th Street
    • 520 West 112th Street
    • 521 West 111th Street
    • 521 West 112th Street
    • 522 West 112th Street
    • 523 West 112th Street
    • 523 West 113th Street
    • 526 West 112th Street
    • 526 West 113th Street
    • 529 West 111th Street
    • 530 West 112th Street
    • 530 West 113th Street
    • 531 West 112th Street
    • 531 West 113th Street
    • 535 West 111th Street
    • 535 West 112th Street
    • 536 West 113th Street
    • 536 West 114th Street
    • 539 West 112th Street
    • 540 West 112th Street
    • 542 West 112th Street
    • 542 West 113th Street
    • 544 West 114th Street
    • 552 West 114th Street
    • 554 West 113th Street
    • 554 West 113th Street
    • 600 West 113th Street
    • 601 West 113th Street
    • Armstrong
    • Broadway Residence Hall
    • Butler Library
    • Carman Hall
    • Computer Center (Dual-Uplink)
    • Furnald Hall
    • Hamiltion Hall
    • Hartley Hall
    • Hogan Hall
    • John Jay
    • Journalism
    • Law / Jerome Greene Hall (Dual-Uplink)
    • Lerner
    • Mc Bain
    • Mc Vicker (Dual-Uplink)
    • Philosophy Hall (Dual-Uplink)
    • Ruggles
    • Wallach
    • Watson Hall (Dual-Uplink)
    • Watt Hall

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    05/25/2017 - 06:00am to 05/25/2017 - 08:30am

    This work was successfully completed at 8:15. 

     

    The maintenance window for this upgrade has been extended for an additional 30 minutes.  

     

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients will experience a loss of network service as network switches are rebooted to upgrade to a more current operating system version.  Each reboot should take no longer than ten minutes.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    05/25/2017 - 06:00am to 05/25/2017 - 08:00am

    On Thursday May 25th starting at 6am, CUIT will be performing necessary maintenance on the network equipment serving portions of Interchurch 8th Floor, 90 Morningside, and Low 3rd Floor.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience loss of network-related services, including wired, wireless, and netphone connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    05/24/2017 - 06:00am to 05/24/2017 - 07:30am

    CUIT is performing network maintenance on the Campus Infrastructure on Wednesday May 24th, from 6:00am until 7:30am.  All affected locations are dual-uplinked, so no loss of network connectivity is anticipated, although some customers may experience brief periods of slowness.

    The following locations will be affected:

    • 3270 Broadway (Dual-Uplink)
    • Computer Center
       (Dual-Uplink)
    • CEP
       (Dual-Uplink)
    • Lenfest Center
       (Dual-Uplink)
    • MBB
       (Dual-Uplink)
    • Philosophy
       (Dual-Uplink)
    • Studebaker
       (Dual-Uplink)
    • Union Theological Seminary (UTS)
       (Dual-Uplink)

     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet
    05/24/2017 - 02:45am to 05/24/2017 - 03:30am

    Level 3 has informed us of short-notice ‘emergency’ maintenance that has been scheduled to allow the relocation of our fiber backbone to the new Tappan Zee bridge.

    During the scheduled time of this Service Alert clients may experience intermittent, short-term losses of connectivity to the Syracuse Datacenter.

    Connectivity to Syracuse was down between approximately 2:45-3:30AM.

    CUIT and NYSERNet are monitoring the situation.

    CUIT,  NYSERNet and Level 3 apologize for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.