Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Rascal (Research and Compliance System)
    08/26/2014 - 11:01am to 08/26/2014 - 11:59pm

    Begining 10:52am , Rascal became unavailable due to unknown reasons. CUIT administrators have been notified and have resolved the issue as of 10:57am.


    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet
    08/26/2014 - 06:00am to 08/26/2014 - 07:00am

    UPDATE: This work was completed successfully at 6:10AM.

     

    On Tuesday August 26th, 2014, between 6:00 am and 7:00 am, CUIT will be performing a necessary reload to the nyser111-gw-1 gateway. Because this router provides connection to the connection to the commodity internet, traffic to and from the Internet may experience a brief interruption of service. Internal traffic will not be affected by this work. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    (Approximate) 08/25/2014 - 02:00pm to 08/25/2014 - 02:10pm

    Begining around 2:00pm today, network connectivity to some Datacenter servers became unavailable for roughly 5-7 minutes due to an unexpected reload of Datacenter Networking Equipment. CUIT administrators have been notified and are currently working to identify the cause.

    CUIT apologizes for this interruption in service.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Course Works
    08/22/2014 - 08:00pm to 08/22/2014 - 09:42pm

    UPDATE: CourseWorks is now available for use.  If you continue to experiance problems please contact the CUIT Service Desk at 212-854-1919 or askcuit@columbia.edu.

    CourseWorks will be unavailable on August 22nd, from 8 PM to 10 PM for scheduled maintenance.  We regret the inconvenience this may cause.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Bomgar Service
    08/22/2014 - 07:00pm to 08/22/2014 - 09:00pm

    UPDATE:

    This work was completed successfullly. If you see any problems, please contact CUIT Service Desk at 4-1919.

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    CUIT is performing necessary maintenance on Bomgar server on Friday August 22nd from 7PM until 9PM.   This scheduled maintenance is expected to be completed on-time.

    During this maintenance window Bomgar Service will be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.