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Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    11/17/2009 - 01:45pm to 11/17/2009 - 02:00pm

    On Tuesday, November 17th, 2009 from 1:45pm to 2:00pm, CUIT will replace the UPS servicing 520 W. 122nd street. During this time, users in the building will experience a network outage.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Network Printing
    11/16/2009 - 11:00pm to 11/16/2009 - 11:30pm

    Starting 11/16/09 11pm, there will be a necessary 30-minute maintenance period affecting the purchase of Printing Dollars and the software necessary to check your current weekly printing quota.  Printing via NINJa will function normally during this time.

     

    CUIT apologizes for the inconvenience.

     

     

  • Network - Ethernet
    11/16/2009 - 10:45am to 11/16/2009 - 11:15am

    On Monday, November 16th, 2009 from 10:45am to 11:15am, CUIT will replace the UPS servicing 541 W. 113th street. During this time, users in the building will experience a network outage.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.

  • Telephony - NetPhone
    11/12/2009 - 09:00pm to 11/12/2009 - 10:00pm
    <!--[if gte mso 9]> Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 <![endif]--><!--[if gte mso 9]> <![endif]--> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 159 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> <!--[if gte mso 10]> <![endif]-->Upgrade work was completed successfully, regression tests was conducted shortly after.

    To apply the latest vendor provided security and bug fixes, NetPhone voicemail servers will be updated tonight, Thursday November 12th 2009, from 9:00 PM until 10:00PM.  Each host will take approximately 15 minutes to update.  During this maintenance window, the NetPhone voicemail system will be unavailable for approximately 15 minutes.

     Users will be able to make and receive calls during this time.

  • Network - Ethernet and Wireless
    11/10/2009 - 10:30am to 11/10/2009 - 11:00am

    On Tuesday, November 10th, 2009 from 10:30am to 11:00am, CUIT will replace the UPS servicing 544 W. 114th street. During this time, users in the building will experience a network outage.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://www.columbia.edu/cuit/support/expanded.html

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://www.columbia.edu/acis/alerts-list.html.