Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • University Events Calendar
    (Approximate) 02/16/2017 - 08:00am to 02/16/2017 - 01:05pm

    UPDATE: The maintenance has been completed successfully and full Events Calendar service is now available.

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. For the duration, the University Events Calendar administration access will not be available. No other major service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    02/16/2017 - 01:00am to 02/16/2017 - 05:00am

    CUIT is performing network maintenance at the Journalism (Pulitzer) building on Thursday February 16th, from 1:00am until 5:00am.  During the time of this work, some customers on the upper floors may lose wired- and/or wireless- network connectivity for up to 1 hour.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    02/15/2017 - 07:00am to 02/15/2017 - 08:00am

    Facilities is performing a monthly test of their power systems at MBBI (Mind Brain Behavior Institute) and CEP (Central Engery Plant), on Wednesday February 15th, from 7:00am until 8:00am.

    All CUIT network equipment, at both of these locations, are connected to redundant power, so no loss of connectivity is anticipated.

     

    For questions about this event, please contact the CUIT Helpdesk at  askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Telephony - NetPhone
    02/15/2017 - 06:00am to 02/15/2017 - 06:30am

    CUIT is performing necessary maintenance on this service on WED 2/15/2017 from 6:00AM to 6:30AM.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    - connectivity to NetPhone voicemail may be intermittent

    - BLA/Presence functionality may become intermittent

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    02/15/2017 - 01:00am to 02/15/2017 - 05:00am

    CUIT is performing network maintenance in Journalism (Pulitzer) on Wednesday February 15th, from 1:00am until 5:00am.  During the time of this work, some users may lose wired- and/or wireless- network connectivity for up to an hour.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.