Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Email
    11/28/2016 - 03:52pm to 11/30/2016 - 12:00pm

    UPDATE. This work was completed successfully with no outage.

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    On Tuesday morning Nov 29 the incoming mail gateway for columbia.edu will be moved to new servers. No outage is expected.

    The incoming mail gateway handles mail from non-CUIT systems worldwide to addresses @columbia.edu.

  • Network - Ethernet
    11/23/2016 - 08:00am to 11/23/2016 - 03:30pm

    Facilities have scheduled electrical maintenance for 411 West 115th Street on Wednesday, November 23rd, between 8:00 AM and 3:30 PM. 

    During the scheduled time of this Service Alert, clients may experience loss of network connectivity.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    11/23/2016 - 07:00am to 11/23/2016 - 10:00am

    CUIT is performing network maintenance at Carlton Arms (362 Riverside Drive) on Wednesday 11/23, from 7:00am until 10:00am.  No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet and Wireless
    11/23/2016 - 02:30am to 11/23/2016 - 04:05am

    Update:  Service has been restored as of 4:05AM.

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    Beginning at 2:30AM, network services became unavailable at 560 Riverside Drive on floors 13, 14, and 15 due to an unkown reason. CUIT administrators have been notified and are currently working to resolve the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Electronic Document Management
    11/23/2016 - 12:01am to 11/23/2016 - 12:30am

     UPDATE - Maintenance completed successfully.
    ******************************** 

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, there is no user impact. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.