Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    08/03/2015 - 07:00am to 08/03/2015 - 09:00am

    UPDATE:  This work was successfully completed.

     

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.  Work will be taking place in the following buildings:

    Low Library

    East Campus 

    Social Work 

    John Jay 

    Studebaker 

     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Telephony - Interactive Intelligence
    07/31/2015 - 07:00pm to 07/31/2015 - 08:00pm

    On Friday, July 31, from 7 PM to 8 PM, CUIT is performing routine monthly maintenance on the Interactive Intelligence service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    CUIT apologizes fro any inconvenience this may cause, but this action is necessary to ensure a more reliable service. If clients experience any issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    askcuit@columbia.edu,or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Onbase/EDM
    07/31/2015 - 05:00pm to 08/02/2015 - 12:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    - No OnBase access

    - No access to Procurement documents via ARC's "View Documents" button

    - No access to Vendor Management's Vendor Request website

    - No status updates via Procurement's EDM Webform

    - No access to submit various web forms via the School of General Studies website.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - DNS and DHCP
    07/29/2015 - 05:30pm to 07/29/2015 - 06:30pm

    UPDATE: This work was completed successfully at 18:25.

    Beginning at 17:30 on Wednesday July 29th, 2015, CUIT will perform scheduled maintenance on DNS & DHCP services to apply security patches.

    This maintenance is expected to be completed by 19:00. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    07/29/2015 - 10:00am to 07/29/2015 - 12:00pm

    CUIT is performing necessary maintenance on this service on July 29th 10am to noon. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Lack of network connectivity. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.