Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    08/23/2016 - 10:00am to 08/23/2016 - 02:00pm

    CUIT is performing network maintenance at Carlton Arms on Tuesday 8/23, from 10:00am until 2:00pm.  During this time, customers may lose wired- and wireless- network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/23/2016 - 08:00am to 08/23/2016 - 02:00pm

    CUIT is performing network maintenance at 2828 Broadway on Tuesday 8/23 from 8:00am until 2:00pm; only floors 6 - 11 will be affected.  During this time, customers may lose wired- and wireless- network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/22/2016 - 10:00am to 08/22/2016 - 12:00pm

    CUIT is performing network maintenance at Harmony Hall on Monday 8/22, from 10am until 12pm (noon).  During this time, customers may lose wired- and wireless- network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    08/20/2016 - 03:45pm to 08/20/2016 - 04:30pm

    Beginning 3:45pm on Saturday August 20th, Network services at 403 and 411 W 115th St became unavailable due to a power outage. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 6pm.  We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

     

    UPDATE: Power has been restored to these switches and the issue has been resolved.  

  • Network - Ethernet, Wireless and NetPhone
    08/19/2016 - 02:51pm to 08/19/2016 - 04:37pm

    UPDATE:  Service was restored on Friday 8/19 at 4:37pm 

     

    Beginning at approximately 2:50pm, network connectivity in 2852 Broadway became unavailable due to an issue with an external network service provider. CUIT administrators have been notified and are currently working to resolve the issue. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.