Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Rascal (Research and Compliance System)
    10/27/2014 - 04:30pm to 10/27/2014 - 04:45pm

    Begining 6:30pm , Rascal became unavailable due to unknown reasons. CUIT administrators have been notified and have resolved the issue as of 6:45pm.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visithttp://cuitalerts.columbia.edu/.

  • Backup Services
    10/27/2014 - 11:00am to 10/27/2014 - 12:30pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    No backup / restore service available on CONNECTED-NEW1 and CONNECTED-SYR1 servers.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • CMS: Courseworks
    10/25/2014 - 05:00pm to 10/25/2014 - 11:00pm

    CourseWorks will be unavailable on October 25th, from 5 PM to 11 PM for scheduled maintenance.  We regret the inconvenience this may cause.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Network - Wireless
    10/24/2014 - 05:00am to 10/24/2014 - 06:30am

    UPDATE: This maintenance was completed successfully at 5:45AM.

    CUIT is performing necessary maintenance on the wireless network.

    This scheduled maintenance will affect all wireless users.

    During the scheduled time of this Service Alert, clients may experience intermittent wireless connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • ID System
    10/23/2014 - 05:55pm to 10/23/2014 - 11:00pm
    Update: This issue was diagnosed and resolved at 11PM. Sorry for any interruption in service.
     
    There is currently a partial interruption in service for the uniedit and group tools. uniedit and group are not working for users who do not have an account type of CUIT. Most uniedit users do have this account type. CUIT staff is working do diagnose the issue.

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.