Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet
    10/22/2014 - 02:00am to 10/22/2014 - 03:00am

    On Wednesday Octuber 22nd between 2:00 to 3:00AM, CUIT is performing necessary maintenance on its network equipment on this building.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Loss of wired network

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    10/21/2014 - 02:00am to 10/21/2014 - 03:00am

    On tuesday Oct 21st between 2:00 to 3:00am, CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Loss of wired network

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • ServiceNow
    10/17/2014 - 11:45pm to 10/18/2014 - 02:00am

    As a reminder, the ServiceNow Calgary release is scheduled for tonight, Friday 10/17/14 starting at 11:45 PM. The release is expected to take 2 hours to deploy, at which time the system will remain available, however performance will be slowed down while the update is taking place.

    For questions about this event, please contact the ServiceNow admin team at snow-support@columbia.edu.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • ACD
    10/17/2014 - 07:00pm to 10/17/2014 - 08:00pm

    Update: This work was completed on time.

     

    On Friday, October 17th from 7:00pm to 8:00pm, CUIT is performing routine maintenance on the Interactive Intelligence service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service. If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at: Web:

     

    http://cuit.columbia.edu/support

     

    Phone: 212-854-1919

     

    Email: askcuit@columbia.edu

     

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Wireless
    10/17/2014 - 10:00am to 10/17/2014 - 11:00am

    On Friday, Oct 17th between 10am and 11am CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Intermitent wireless network

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.