Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Rascal (Research and Compliance System)
    (Approximate) 03/01/2015 - 07:18pm to 03/01/2015 - 07:29pm

    Begining 7:18pm , Rascal became unavailable due to unknown reasons. CUIT administrators have been notified and have resolved the issue as of 7:29pm.


     

    For a complete list of recent and upcoming scheduled service changes, please visithttp://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    02/28/2015 - 07:00am to 02/28/2015 - 03:00pm

    UPDATE: Service has been restored. Please note that service was restored a few minutes after 3:00 pm. CUIT administrators will continue to monitor this. 

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    On Saturday February 28th at 7:00am, Interchurch Building Mgmt needs to perform necessary Electrical maintenance on all floors.  This work in turn will bring down CUIT Networking Equipment serving every floor. This scheduled maintenance is expected to be completed around 3pm.

    During the scheduled time of this maintenance, there may be loss of network connectivity throughout the entire building.

    CUIT apologizes for any inconvenience this may cause.  If clients continue to experience issues after the Maintenance window, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    02/27/2015 - 10:00am to 02/27/2015 - 11:00am

    Update: This has been completed succesfully. 

    On Friday, Feb 27th , 2015 from 10:00am to 11:00am, CUIT is performing necessary maintenance on its network equipment on 511 west 113th residence.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    loss of wired network.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • certain websites
    02/26/2015 - 05:27pm to 02/26/2015 - 05:50pm

     This problem was resolved at 5:50pm this evening.

    The Security Awareness Training site is returning an error.  We are working with the vendor to correct this problem.  

     Thanks for your patience.

     CUIT 

  • Network - Ethernet
    02/24/2015 - 11:00pm to 02/25/2015 - 06:00am

    On February 24th beginning at 11pm, Columbia Universitiy's ISP Provider NYSERNet will begin performing necessary maintenance on their networking equipment.   This scheduled maintenance is expected to be completed by 6am the following morning February 25th.  

    During the scheduled time of this maintenance window, clients may experience a few minutes loss of network connectivity to NYSERNet and Internet2 R&E Networks.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.