Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • University Events Calendar
    07/23/2016 - 08:00am to 07/23/2016 - 02:00pm

    CUIT is performing routine maintenance scheduled from 8 AM to 2 PM on Saturday, July 23 on this service. During this time, admin and event creation will be unavailable. The site itself and all feeds will be available for the duration. This scheduled update is expected to be completed on time. 

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    07/21/2016 - 05:00am to 07/21/2016 - 07:00am

    UPDATE: This maintenance has been completed successfully. 

    On Thursday, 7/21 between the hours of 5:00am - 7:00am, CUIT will be performing an IOS upgrade to our Distribution layer routers located in Butler Library and Watson Hall.  During the maintenance window, the following locations may experience a loss of Network and related services:

     

    2828 Broadway

    2929 Broadway

    47 Claremont

    Armstrong 

    Barnard (redundant connection available)

    Butler Library

    Casa Hispanica

    Carman

    Furnald

    Hamilton

    Hartley

    Hogan

    InterChurch Building

    Ire-410rsd

    Ire-415rsd

    Ire-435rsd

    Ire-601w115

    Ire-604w115

    Ire-606w116

    Ire-610w115

    Ire-610w116

    Ire-617w115

    Ire-627w115

    Ire-629w115

    Ire-635w115

    Ire-523w113

    Ire-531w113

    Ire-536w114

    Ire-542w112

    Ire-544w114

    Ire-552w114

    Ire-600w113

    John Jay

    Journalism

    Kraft Center

    Lerner Hall

    McBain Hall

    McVickar Hall

    River Residence Hall

    Ruggles 

    Shapiro Residence Hall

    SIC House / 619 W. 113th Street

    Watson Hall

    Woodbridge Hall

    Wallach

    Watt

    **Note, some of these locations have redundant connection uplinks available and will only experience a short interruption of service while traffic re-routes to the redundant connection.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    (Approximate) 07/21/2016 - 02:15am to 07/21/2016 - 09:10am

    UPDATE: At about 9:10am, network connectivity has been restored. 

    Beginning 2:15am, BWAY3180-GW-1-1 became unavailable due to unknown reason at this time and technicians are working to resolve the issue.

    CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by or before 9:00am. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    07/20/2016 - 04:31pm to 07/22/2016 - 09:00am
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    ************ Update 07/22/2016 7 AM: This has been successfully completed. ************

    CUIT will be performing an IOS upgrade to our distribution layer switches located in Engineering Terrace and Greene Hall on Friday July 22, from 5:00-7:00 a.m.  During this maintenance window, the following areas will experience a loss of network and related services:

     

    CEPSR (Shapiro) Building

    Computer Science Building

    Engineering Terrace

    Mudd Building

    Schermerhorn Extension

    School of Social Work

    IAB

    Wien

    Greene Hall, CU Law School

    Heyman Center

    Casa Italiana

    Facilities

     

    NWCB (120th Street & Broadway)

    503 West 121 St

    401 West 118 St

    423 West 120th  St

    430 West 116th St

    438 West 116th St

    420 West 116th St

    404 West 116th St

    44 Morningside Drive

    WJ Warren

    130 Morningside Drive

    400 West 119 St

    411 West 115th St

    419 West 115th St.

     

    The following areas have redundant uplinks and may experience a brief interruption in services but should not experience a full loss of service:

     

    Computer Center

    Fairchild

    Faculty House

    90 Morningside Drive

    Lenfest Hall 121st St.

    President’s House

    420 West 119 St

    110 Morningside Drive

     

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • vCenter
    07/20/2016 - 04:00pm to 07/21/2016 - 01:00am

    CUIT is performing necessary maintenance on this service.  

    During the scheduled time of this Service Alert, clients may experience:

    An inability to connect to vCenter.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.