Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    11/15/2017 - 07:00am to 11/15/2017 - 08:00am

    Facilities is performing a monthly test of their emergency power systems in Studebaker on Wednesday November 15th, from 7:00am until 8:00am. This work is expected to be completed on time, and no service interruption is anticipated.

     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet, Wireless and NetPhone
    11/14/2017 - 07:00am to 11/14/2017 - 07:30am

    UPDATE: This has been successfully completed.

    On Tuesday November 14th starting at 7am, CUIT will be performing necessary IOS Upgrade on the Network Equipment serving Armstrong 4th floor.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience brief loss of connectivity for network-related services while the network equipment reloads.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • MyGrants Dashboard
    11/13/2017 - 11:30am to 11/13/2017 - 09:00pm

    ***UPDATE*** 

    Maintenance was completed as scheduled.  MyGrants is available.

    **************************************************************************** 

    CUIT is performing necessary maintenance on this service from 7-8pm on November 13, 2017.   

    MyGrants will be unavailable during this time.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • IAM - Shibboleth
    11/10/2017 - 10:10pm to 11/14/2017 - 10:10pm

    During some scheduled maintenance, the Shibboleth authentication server was unexpectedly unavailable for approximately 20 minutes, from 6:41 to 6:59PM on Friday, November 10. Analysts are reviewing the problem to prevent any reoccurrence.

    CUIT apologizes for any inconvenience this may have caused.

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Electronic Document Management
    11/09/2017 - 05:00pm to 11/09/2017 - 06:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    - Inability to upload Procurement documents during the service window through the Procurement EDM Web Form for Accounts Payable or Purchasing transactions created after 5pm on November 9, 2017.
    - New Vendors and Vendor Modifications approved by Vendor Management Staff after 5pm will not be available in ARC until after the service window.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.