Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    07/05/2015 - 04:01am to 07/06/2015 - 09:56am

    There was a power outage at the School yesterday. The power is back and this switch is up now.

    Beginning at 4 AM, July 5th, the School at 2828 Broadway, 2nd and 3rd floor's network connectivity  became unavailable. CUIT administrators have been notified and are currently working to resolve the issue. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Rascal (Research and Compliance System)
    07/02/2015 - 03:12pm to 07/05/2015 - 11:59pm

    CUIT is deploying a significant upgrade to Rascal.   As part of that process, there will be downtime where Rascal is unavailable for use.  

    CUIT apologizes for any inconvenience this may cause.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Support - CUIT Helpdesk
    07/02/2015 - 11:06am to 07/06/2015 - 11:11am
    CUIT Service Desk will be closed during the Long Weekend from Friday July 3rd through Sunday July 5th .

    We will resume normal working hours from Monday July 6th 8AM.
  • Network - Ethernet, Wireless and NetPhone
    07/02/2015 - 12:00am to 07/02/2015 - 06:00am

    Level-3, one of our Internet providers for the Medical Center, is performing necessary maintenance on their equipment on Thursday 7/02, from 12:00am until 6:00am (EDT).

    No loss of network connectivity is expected, however if an outage does occur, some Medical Center users may experience very brief periods of slowness during failover.

     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Computer Lab Services / Apple Device Printing Issues
    (Approximate) 07/01/2015 - 10:31am to 07/03/2015 - 10:32am

    Service: Computer Lab Services / Apple Device Printer Issues

    Service Impact: Low


    Alert Date: 07/01/2015 - 5:00pm

    Outage Type: Apple Device Printing Issues


    Alert Message:

    On Wednesday, July 01, 2015, CUIT has restored the student printing capabilities from Apple devices in CUIT computer labs.


    Please report any issues relating to this topic to the CUIT Helpdesk at:

    Web: http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email: askcuit@columbia.edu