Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    08/29/2014 - 08:00am to 08/29/2014 - 08:30am

    On Friday August 29th, 2014, between 8:00am and 8:30am, CUIT is performing necessary maintenance on its network equipment located on the fifth floor of schermerhorn. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients located on the 4th, 5th, 6th, and 8th floor of Schermerhorn, may experience a loss of network connectivity. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Email
    08/28/2014 - 04:02pm to 08/28/2014 - 04:03pm
    Testing Service Alert email
  • Network - Ethernet and Wireless
    08/28/2014 - 06:00am to 08/28/2014 - 07:30am

    UPDATE: This work was completed successfully at 6:15AM.

     

    On Thursday August 28th, 2014, between 6:00 am and 7:00 am, CUIT is performing a reload on its nyser gateway, nyser32-gw-1.net. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, there will be a brief network interruption to Cogent, Nysernet (Internet2), and CERN. This outage will last for approximately 20 minutes. There will be a loss of network connection to 729 7th Avenue, Syracuse, and Sterling. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    08/27/2014 - 06:00am to 08/27/2014 - 07:30am

    UPDATE: This work was completed successfully at 6:40AM.

     

    On Wednesday August 27th, 2014, between 6:00 am and 7:00 am, CUIT will be removing Border Gateway Protocol from cc-conc-1 and phi-conc-1. Equipment will remain online during this service window and no outage is expected. 

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet and Wireless
    08/27/2014 - 06:00am to 08/27/2014 - 07:30am

    UPDATE: This work was completed successfully at 6:10AM.

     

    On Wednesday August 27th, 2014, between 6:00 am and 7:00 am, CUIT is performing a reload on its syracuse gateway, syracuse-gw-1.net. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, network services at Syracuse will be unavailable for a twenty minute window between 6:00 am and 7:00 am. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.