Columbia University Information Technology

Service Alerts


Resolved Service Alerts

Resolved Service Alerts

  • Telephony - Interactive Intelligence
    05/24/2016 - 09:00pm to 05/25/2016 - 03:00am

    On Tuesday, May 24th from 9pm until Wednesday, May 25th at 3am, CUIT will be performing maintenance on the Interactive Intelligence service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at, or call 212-854-1919.

    To see all active and future Service Alerts, please visit


  • Network - Ethernet, Wireless and NetPhone
    05/24/2016 - 05:23pm to 05/24/2016 - 06:40pm

    Update: Power was restored at 6:40pm.  Local personnel confirmed the power maintenance was completed.


    Beginning at 5:23PM, power went down at 2852 Broadway.  According to local personnel, this is due to building power maintenance.  Facilities has been notified.

    For a complete list of recent and upcoming scheduled service changes, please visit

  • Data Center
    05/24/2016 - 01:46pm to 05/24/2016 - 05:00pm

    Beginning 1:46pm, Network Connectivity became unavailable for some services hosted in our CUIT DataCenter due an unexpected reload of our Networking Equipment. Services were back online and operational by 1:55pm.  CUIT administrators have been notified and are currently investigating the root cause of this reload.  

    Some of the affected Services were:


    -FIS Mainframe connectivity 

    -Libraries Storage Services


    We apologize for this service interruption.


  • Yeti HPC
    05/24/2016 - 08:00am to 05/24/2016 - 05:30pm

    This service is now back online and research jobs which were put on hold during the downtime have now resumed.

    *** Note the ssh host key for yetisubmit has changed to improve security. SSH clients will likely recieve warnings when trying to reconnect for the first time. ***


    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    The Yeti cluster will be unavailable to researchers, and jobs can be run on the cluster.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:


    Phone:   212-854-1919



    For a list of active and future Service Alerts, please visit


  • NetApp Storage
    05/21/2016 - 12:00pm to 05/21/2016 - 01:00pm

    Update:  This maintenance was completed successfully.   


    CUIT is performing routine maintenance on a portion this service on Saturday May 21, 2016 between noon and 1PM. This scheduled maintenance is expected to be completed on time and no service interruption is anticipated.  For further details, please see CHG0049659

    Please contact the CUIT Helpdesk at, or call 212-854-1919 with any questions or concerns.

    To see all active and future Service Alerts, please visit