Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • University Events Calendar
    02/13/2016 - 02:00pm to 02/13/2016 - 03:00pm

    The University Events Calendar upgrade was successfully completed.  The system is now available.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • University Events Calendar
    02/13/2016 - 08:00am to 02/13/2016 - 02:00pm

    The University Events Calendar will be unavailable on February 13th, from 8:00 AM to 14:00 PM for scheduled upgrade.  We regret the inconvenience this may cause.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Network - Ethernet
    02/12/2016 - 10:00am to 02/12/2016 - 12:00pm

    CUIT is performing netqwork maintenance at 524 West 122nd Street on Friday February 12th, from 10:00am until 12:00pm (noon).  During the scheduled time of this work network connectivity may not be available.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    (Approximate) 02/12/2016 - 03:00am to 02/13/2016 - 06:55am

    Update 4: Service has been restored. 

    Update 3: Level 3 continues to escalate with the local provider.

    Update 2: Level 3 has asked the local provider to escalate the issue.

    Update: The Local provider is working to resolve a fiber issue

    Beginning 2:47 am, the connection between 111 8th ave and syracuse-gw-2  became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • ACD
    02/09/2016 - 09:00pm to 02/09/2016 - 11:00pm

    CUIT is performing routine maintenance on the Interactive-Intelligence (In-In) service on Tuesday 2/9, from 9:00pm until 11:00pm.  This work is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/