Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet and Wireless
    04/17/2014 - 06:00am to 04/17/2014 - 09:00am

    On Thursday, April 17, 2014 from 6 AM to 9 AM, CUIT is performing necessary network maintenance on the 8th floor of Watson Hall. During the scheduled time of this Service Alert, clients may experience a loss of network connectivity. This scheduled maintenance is expected to be completed on-time.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - Rolm Phonemail Support
    04/16/2014 - 09:20am to 04/16/2014 - 10:40am

    UPDATE 4/16/2014 10:40 AM: Node 8 Rolm Phonemail service has been restored. 

    One of the Rolm Phonemail nodes is currently offline. Some Phonenail users may not be able to retrieve messages.

    CUIT administrators have been notified and are currently working to resolve the issue. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    04/16/2014 - 06:00am to 04/16/2014 - 09:00am

    CUIT is performing necessary maintenance in Watson.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Lack of network services throughout the 7th floor of Watson

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Wireless and NetPhone
    04/15/2014 - 09:48pm to 04/16/2014 - 08:00am

    UPDATE: Service was restored to full capacity at 7AM.

    ---

    Beginning 04/15/2014 at approximately 21:20, the primary network uplink to the Nash building became unavailable due to weather related issues.

     

    CUIT administrators have been notified and are currently working to resolve the issue. The building remains connected to campus network through a back-up link.  Users may experience slower network connections as a result.

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    04/15/2014 - 06:00am to 04/15/2014 - 11:00am

    CUIT is performing necessary maintenance on on the 8th floor in CEPSR.    This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Some network service loss on the 8th floor

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.