Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    07/13/2018 - 05:00am to 07/13/2018 - 08:00am

     

    ******** Update: This has been successfully completed.

     

    On Friday, July 13, from 5 AM to 8 AM, CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Interruptions to network, wireless and netphone serviceat the following locations:

    536 West 113rd Street

    601 West 115th Street

    Lerner Hall

    Knox Hall

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    07/12/2018 - 08:00am to 07/12/2018 - 08:50am

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - VPN
    07/12/2018 - 06:00am to 07/12/2018 - 08:00am

    UPDATE:

    The rollout of Duo for VPN has been postponed until further notice.

    Please see https://cuit.columbia.edu/mfa for additional information regarding MFA.

    ---

    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    After the work is completed customers connecting to the VPN will be required to use Multi Factor Authentication when logging into the VPN service.

     

    Directions for and information on setting up DUO Authentication can be found at https://cuit.columbia.edu/mfa 

     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet, Wireless and NetPhone
    07/12/2018 - 04:00am to 07/12/2018 - 08:00am

    ********* Update at 6:30 AM, July 12, 2018: This task has been successfully completed.

    On Thursday, July 12, from 4 AM to 8 AM, CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Interruptions to network, wireless and netphone serviceat the following locations:

    LEWISOHN HALL,

    PULITZER HALL (JOURNALISM),

    LERNER HALL,

    KENT HALL,

    KNOX HALL,

    KRAFT CENTER

    536 West 113rd Street

    601 West 115th Street

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    07/11/2018 - 10:00am to 07/11/2018 - 10:50am

    On Wednesday, July 11th between 10:00 am and 10:50 am, CUIT will be performing necessary network maintenance in IRE-523w112 Street. This scheduled maintenance is expected to be completed on-time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/