Columbia University Information Technology

Service Alerts

RESOLVED SERVICE ALERTS

Resolved Service Alerts

Resolved Service Alerts

  • Bomgar Service
    (Approximate) 08/25/2016 - 01:00pm to 08/25/2016 - 09:30pm

     **** The maintenance is complete.  The service is restored. **** 

     

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, Bomgar Representatives will be logged out of the console while the Bomgar application is offline.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Wireless
    08/25/2016 - 06:00am to 08/25/2016 - 09:00am

    UPDATE: This maintenance has been completed successfully. 

    On Thursday August 25th, between the hours of 6:00AM and 9:00AM, CUIT will be performing necessary maintenance on the Wireless Network. This scheduled maintenance is expected to be completed on-time. 

    During the maintenance window, there will be intermittent wireless connectivity outages campus-wide.  Wireless users will be affected on Morningside Campus & surrounding areas, Baker Field, 729 7th Ave, and 33 W 60th.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:   askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Yeti HPC
    08/24/2016 - 08:00am to 08/24/2016 - 08:00pm

    *** Downtime is over. Cluster access was restored shortly after 6pm as work was completed ahead of schedule. *** 

     

     CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, the Yeti cluster will be inaccessible to researchers and no research jobs will run during this period.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    08/24/2016 - 01:00am to 08/24/2016 - 05:00am

    CUIT is performing network maintenance on the campus infrastructure on Wednesday August 24th, from 1:00am until 5:00am.  There are multiple redundancies in place, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet and Wireless
    08/23/2016 - 10:00am to 08/23/2016 - 02:00pm

    CUIT is performing network maintenance at Carlton Arms on Tuesday 8/23, from 10:00am until 2:00pm.  During this time, customers may lose wired- and wireless- network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.