Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Email - LionMail
    (Approximate) 12/12/2017 - 03:55pm to TBD

    We have various reports since this morning of issues opening various types of files in Google Drive, including Docs and Sheets.  We have reported this to G Suite Support and will send an update when we have one. Please check the G Suite Status Dashboard for the latest updates:

    https://www.google.com/appsstatus#hl=en&v=status

     

  • Network - Ethernet and Wireless
    12/15/2017 - 06:00am to 12/15/2017 - 08:00am
    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/
  • Network - Ethernet and Wireless
    12/14/2017 - 08:00am to 12/14/2017 - 09:00am
    CUIT is performing routine maintenance on this service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/
  • Linux Production Hosts
    12/06/2017 - 06:52am to TBD

    Due to a misconfiguration, between approximately 5 and 6 am this morning, many of our Linux hosts experienced a 30 minute period of inaccessibility via the SSH protocol.  Other services on the hosts were not impacted and remained available.

    All impacted hosts were reachable via SSH by 5:59 am.

    We apologize for the inconvenience.

    The affected production hosts were:

    arcdrpprddb01
    batchprodapp01
    bodsproddb01
    bodsproddb02
    boproddb01
    bugzprodapp01
    bugzproddb01
    canvasproddb01
    chemwpprodapp01
    coldfusprodweb01
    confproddb01
    crsarcprodweb01
    crsmigprdweb01
    deptdirprodapp01
    deptdirproddb01
    diaprodapp01
    diaprodapp02
    docprodapp01
    drupal6proddbshared02
    drupal6proddbshared03
    drupal7proddbshared01
    drupal7proddbshared02
    drupal7proddbshared03
    drupal8prodapp01
    drupal8prodapp02
    drupal8prodapp03
    drupal8proddb01
    drupaldistprodapp01
    drupaldistprodapp02
    drupaldistprodapp03
    drupaldistprodapp04
    drupaldistproddb01
    drupaldistproddb02
    ecrtintlprodapp02
    ecrtlegprodapp01
    ecrtprodapp01
    ecrtproddb01
    ffeprodapp03
    ffeprodapp04
    ffeprodbatch01
    ginoprodapp01
    ginoprodapp02
    globusprodapp01
    grouperprodapp01
    grouperprodapp02
    grouperprodapp03
    grouperproddb01
    gulpproddb01
    helixmedprodapp01
    helixmedprodapp02
    hpclicenseprodapp01
    iasdepprodapp01
    iasdepprodapp02
    iasdepprodapp03
    iasdepproddb01
    iasdepproddb02
    iasdepproddb03
    idmcmdlineprodapp01
    idmetlprodapp01
    idmldapprodapp01
    idmldapprodapp02
    idmldapprodapp03
    idmldapprodapp04
    idmldapprodapp05
    idmldapprodapp06
    idmldapprodapp07
    idmldapprodapp08
    idmprodwps1
    idmprodwps2
    idmpwdstatprodapp01
    idmpwdstatprodapp02
    idmwebdirprodweb01
    idmwebdirprodweb02
    infoedproddb01
    inprodmail01
    inprodmail02
    inprodmail03
    inprodmail04
    inprodmail05
    inprodmail06
    inprodmail07
    inprodmail08
    inprodmail09
    inprodmail10
    kerbprodapp01
    kerbprodapp02
    kerbprodapp03
    mcsaprodapp01
    mscampusproddb01
    muleanyprodapp01
    muleanyprodapp02
    mycuprodapp01
    nettrendprodapp01
    oauthprodapp01
    oauthprodapp02
    oauthprodapp03
    oauthproddb01
    outprodmail01
    outprodmail02
    pacprdapp01
    pacprdapp02
    pacprdprcs01
    pacprdweb01
    pacprdweb02
    patchproddb01
    pnclprodappdb01
    pnclprodweb01
    proxyprodapp01
    psproxyprodapp01
    pulitzerprodapp01
    pulitzerprodapp02
    pulitzerprodapp03
    pulitzerprodapp04
    pulitzerproddb01
    rascalprodapp01
    rascalproddb01
    sbirtwpprodapp01
    sdsprodapp01
    sdxprodapp01
    secscanmetprodapp01
    secscanprdapp03
    secscanprodapp02
    sendprodmail01
    sendprodmail02
    sendprodmail03
    sendprodmail04
    shibidpprodapp01
    shibidpprodapp02
    shibidpprodapp03
    shibidpproddb01
    slauthprodapp01
    solrprodapp01
    ssolprodbatchapp01
    stageprodapp01
    storageprodapp01
    storrptprdapp05
    sumoprodprx01
    syridmldapprodapp09
    syridmldapprodapp10
    syridmldapprodapp11
    syrinprodmail01
    syrinprodmail02
    syrinprodmail03
    syrinprodmail04
    syrinprodmail05
    syrinprodmail06
    syrinprodmail07
    syrinprodmail08
    syrinprodmail09
    syrinprodmail10
    syroutprodmail01
    syroutprodmail02
    syrsendprodmail01
    syrsendprodmail02
    syrsendprodmail03
    syrsendprodmail04
    syrshibidpprodapp04
    syrtsmprodapp02
    textbookprodapp01
    textbookprodapp02
    trackproddb01
    twprodapp01
    udsprodapp01
    udsproddb01
    varnishprodapp01
    varnishprodapp02
    voyagerprodapp01
    vprprodapp01
    vprproddb01
    wcmprodauthapp01
    wcmprodpubapp01
    wcmprodpubapp02
    wcmprodweb01
    wcmprodweb02
    wordpressprodapp01
    wordpressprodapp02
    wordpressproddb01
    wsmbprodapp01
    zenossprodapp01

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Pinnacle
    12/05/2017 - 07:00pm to TBD
    Update: This application maintenance has finally ended at 1430 today. Full application access has been restored.  

    ---- 
    CUIT is performing a necessary maintenance on the Pinnacle application starting today, December 5, 2017, at 7:00 PM.  
    This maintenance is expected to be completed tomorrowDecember 6, 2017 at 1:00 PM.

    - During the scheduled time of this Service Alert, users will not be able to access the Pinnacle system.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:  212-854-1919   

    Email:     askcuit@columbia.edu