Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    01/25/2017 - 07:00am to 01/25/2017 - 08:00am

    Facilities is performing a monthly test of their emergency power systems in Studebaker, on Wednesday January 25th, from 7:00am until 8:00am.

    This work is expected to be completed on time, and no service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at  askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Data Center
    01/23/2017 - 01:25pm to TBD

    Beginning 1:11pm, there was a network disruption between the Data Center network routers, and the F5 load balancers that may have resulted in some session resets for persistent connections. CUIT administrators have been notified and are currently working to determine the cause.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • PawPrint
    01/21/2017 - 10:00am to TBD

    Beginning around 10:00 am today 1/21/17, PawPrint became unavailable. CUIT administrators were notified and the issue was resolved by 1:00pm.  CUIT administrators are continuing to research the underlying cause.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Pinnacle
    01/19/2017 - 05:00pm to TBD

    CUIT is performing routine database maintenance on this service starting at 1700 ET on 1/19/2017. This scheduled update is expected to be completed at 2200 ET. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Course Works
    (Approximate) 01/17/2017 - 11:17am to TBD
    UPDATE: Service has been restored. 
    If users continue to experience issues, please contact the CUIT Helpdesk at:
    Phone:   212-854-1919
    Email:   askcuit@columbia.edu 
    ---
    CourseWorks is currently experiencing degradation of service. Some users may be unable to access CourseWorks. We regret the inconvenience this may cause.

    CUIT administrators have been notified and are our engineers are currently working to resolve the issue.

    If users continue to experience issues, please contact the CUIT Helpdesk at:

    Phone:   212-854-1919