Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet
    05/29/2016 - 03:38pm to TBD

    We are currently experiencing issues with one of the circuits to our secondary gateway at Syracuse.  Until the issue is resolved, we will be without a redundant connection to the secondary switch.  There should be no noticable impact to services.

    We have opened a ticket with our service provider and are waiting on an update. 

  • Network - Ethernet and Wireless
    05/13/2016 - 11:30am to TBD

    Between approximately 11:30 and 12pm, a network outage caused several services and applications to become unavailable, including:

     

    • Exchange
    • Outlook Web Access
    • Cyrus
    • Various Alumni Development Sites
    • calendar.columbia.edu 

     

    The outage has been resolved, and these services and applications have been restored. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Email - Exchange
    05/12/2016 - 09:00pm to TBD

     

    Beginning at 9:00 PM on Thursday, May 12, 2016, CUIT will be directing the Exchange Public Folders to a new server.  Outlook will connect to the new Exchange Public Folder server upon restart.  No service interruption is anticipated. 

    For questions about this event, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

    CHG0049564 

     

  • ID System
    04/18/2016 - 07:45am to TBD

    Update: This work was successfully completed by 12:45AM. 

    Update: This work is taking longer than expected. Some issues with the restart of services were resolved, and the work is expected to be completed by 12:30AM.

    IDM services will undergo necessary maintenance on Monday, April 18th, from 9PM to 11PM. The following IDM services may experience brief interruptions (less than 15 minutes) during this maintenance window:

    CAS and Shibboleth logins

    UNI password management

    UNI activation

    uni.columbia.edu (myUNI web site)

    Help Desk and support tools (uniedit, group)

    Online ID photo submission application (WPS)

    Delegated Administration application (DIA)

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • InfoEd
    03/10/2016 - 04:00pm to TBD

    After a mandatory change to security configurations (CHG0048545), InfoEd servers required restart. Core users were notified in advance and little or no service interruption was experienced (no issues reported).

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/