Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Multiple Systems
    06/21/2015 - 09:00am to TBD

    We received alerts from multiple systems regarding NFS availability.  The problem was traced to the network interfaces on the NFS systems.  We believe all service has been restored and we will continue to monitor.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    06/19/2015 - 03:30pm to TBD

    As apart of electrical maintenance being done in Studebaker, network equipment is being moved to temporary power at 3:30pm on June 19th. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • ID System
    06/19/2015 - 12:25pm to TBD

    Update: feed processing resumed normally the following day. 

    This evening Friday, June 19, regular processing of input feeds to the Identity Management System will not occur. Due to the migration of storage systems to the CI environment, feed processing must be postponed. Regular processing of feeds to IDM will resume on Saturday June 20. 

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Multiple Systems
    06/19/2015 - 05:00pm to TBD

     

    ***UPDATE 6/20/2015 12:45 PM*** This work has been completed successfully. All systems and applications are now available,

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    As we shared earlier this month, Columbia University Information Technology (CUIT) is upgrading the storage capabilities and supporting infrastructure for several of the key systems and applications across the University. As a result, some websites and other key applications will be intermittently unavailable. Please be sure to save and complete your work as much as possible prior to this window.

     

    We have prioritized the upgrades so that we can restore service to the most critical applications as quickly as possible, and a list of the business-facing critical and non-critical applications (PDF) that will be affected is available on our website.

     

    Critical applications will be intermittently unavailable beginning at 7:00 p.m. Friday, June 19, through 5:00 a.m. Saturday, June 20.  

     

    Non-critical applications will be intermittently unavailable beginning at 5:00 p.m. Friday, June 19 through 5:00 p.m. Saturday, June 20.

     

    We recognize that these downtimes may pose an inconvenience to you; thank you in advance for your patience. Ultimately, the upgrades will benefit the entire Columbia community with more robust, reliable, and secure technology.

     

    If you need help during the planned downtime or have questions, please contact the CUIT Service Desk at (212) 854-1919.

  • Telephony - Dial-Up Service / Modem Pool
    06/25/2015 - 05:00pm to TBD
    Update: Dial-up Modem Pool Service was retired at 17:15pm EDT. 
    CUIT is about to make an important change to the Columbia dial-up modem service. After many decades of service provided by our trusty modem pool, it is time for this equipment to retire.

    CUIT will help people with this transition. In order to allow enough time to choose an alternative, the modem pool will remain until Thursday June 25th, 2015

    Although we do not endorse specific businesses, we have found some Internet Service Providers that can provide similar service. The following companies provide relatively inexpensive dial-up service:

    Earthlink - www.earthlink.com
    Juno - http://www.juno.com
    Panix - www.panix.com

    Companies such as Verizon, TimeWarner, RCN, or OptimumOnline provide a faster Internet connection.

    Please reach out to the CUIT Service Desk @ 212-854-1919, if you have any questions.