Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet
    05/28/2015 - 12:00am to 05/28/2015 - 06:00am

    Level-3, one of our Internet providers for the Medical Center, is performing necessary maintenance on their equipment on Thursday 5/28, from 12:00am until 6:00am.

    No loss of network connectivity is expected, however if an outage does occur, some Medical Center users may experience very brief periods of slowness during failover.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

     

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/


  • Network - Ethernet and Wireless
    05/30/2015 - 07:30am to 05/30/2015 - 03:30pm

    Facilities have scheduled a power shutdown for the Office of investments locate on the 63rd floor in the Chrysler building this Saturday, May 30, between 7:30 AM and 3:30 PM.

    During the scheduled time of this Service Alert, clients may experience loss of wired, wireless and Avaya phone connectivity.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • ACD
    05/29/2015 - 07:00pm to 05/29/2015 - 09:00pm

    On Friday, May 29, from 7 PM to 9 PM, CUIT is performing routine maintenance on the Interactive Intelligence service. This scheduled update is expected to be completed on time. No service interruption is anticipated.

    CUIT apologizes fro any inconvenience this may cause, but this action is necessary to ensure a more reliable service. If clients experience any issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    askcuit@columbia.edu or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/[Please write your Service Alert message here]
  • Public Announcement
    05/28/2015 - 07:00am to 05/29/2015 - 08:00pm

    CUIT is performing an hvac system shutdown in Knox Hall, from 7am Thursday May 28th until 8pm Friday May 29th.  There will be no heat or cooling during this time, however there will be ventilation.  Domestic hot and cold water will not be affected.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Resource 25
    05/21/2015 - 06:00pm to TBD

    UPDATE - The Resource25 upgrade will last until Thursday, May 28, 5:00 p.m. 

    CUIT is performing a server and application upgrade to the event and classroom scheduling application called Resource25 beginning Friday, May 22 at 5:00 p.m. and ending Wednesday, May 27 at 5:00 p.m. 

    During the scheduled time of this Service Alert, R25 will not be available.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service interruption hours, please contact the CUIT Service Desk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit: http://cuitalerts.columbia.edu/