Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Bomgar Service
    08/15/2014 - 07:00pm to 08/22/2014 - 09:00pm

    CUIT is performing necessary maintenance on Bomgar Server on Friday August 15th from 7PM until 9PM.   This scheduled maintenance is expected to be completed on-time.

    During this maintenance window, Bomgar Service will be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • F5 Load Balancer
    08/17/2014 - 08:00am to 08/17/2014 - 10:00am

    CUIT will perform F5 LTM Load Balancer maintenance on Sunday, August 17th from 8am to 10am. During this maintenance the F5 software will be patched and system failover will be tested.

    Disruption to most applications is expected to be minimal. For web applications, users may receive a momentary error and need to reload the page. Applications that depend on persistent connections may experience additional disruption.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet
    08/01/2014 - 12:01am to 08/01/2014 - 06:00am

    Due to fiber optic relocation work, the Syracuse Data Center will not be reachable during the aforementioned maintenance window.  

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • WIND
    07/23/2014 - 11:00am to TBD

    On Wednesday July 23 at 5:00pm, Wind authentication will switch over to new hardware. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Alumni Development
    07/22/2014 - 06:00pm to TBD

    Several servers belonging to the Office of Alumni Development will be down July 22nd, from 6:00pm to 6:30pm.  The following websites will be unavailable:

    alumni.columbia.edu

    magazine.columbia.edu 

    illuminate.columbia.edu

    giving.columbia.edu/giveonline 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.