Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet
    05/06/2015 - 11:40am to TBD

    UPDATE:  Lightower technicians are still working on getting access to the manhole

    Begining 11:40am, our backup network connection to our NYSERNet ISP Routers became unavailable due to a manhole explosion reported by our Service Provider Lightower.  There is no impact to our network at this time as the primary connection is up and operational.

    CUIT will provide updates as they become available.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • ID System
    05/06/2015 - 06:58am to TBD

    CUIT is performing an update to the configuration of uniedit and related tools between 9AM and 11:30AM today, May 6, 2015. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet and Wireless
    05/07/2015 - 05:00pm to 05/07/2015 - 07:00pm

    CUIT is performing necessary maintenance on the network infrastructure at Lamont on May 7th, from 5pm to 7pm.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, customers at Lamont may experience loss of network connectivity, and Lamont hosted services may be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Multiple Systems
    05/05/2015 - 09:45am to TBD

     

    11:45 AM PAC is up. 

    11:35 AM Courseworks is up.  PAC is still being worked on. 

    11:15 AM  ARC and Vergil are up.  Engineers are still working on PAC and Courseworks. 

     

    ARC, PAC, Sakai, Courseworks and Vergil apps are unavailable.  Engineers are working on the problem.

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.
  • certain websites
    04/30/2015 - 11:21am to TBD

    Update 1: The issue effecting sites has been resolved.  Developers are investigating the root cause of the problem.

    Begining at 10:45, some production websites became unavailable due to a spike in website traffic. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/. For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu.