Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet
    10/22/2014 - 02:00am to 10/22/2014 - 03:00am

    On Wednesday Octuber 22nd between 2:00 to 3:00AM, CUIT is performing necessary maintenance on its network equipment on this building.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Loss of wired network

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Rascal (Research and Compliance System)
    (Approximate) 10/10/2014 - 04:06pm to TBD

    Begining 10/17/2014 4:00pm Rascal became unavailable due to an unexpected outage. 

    The situation has been resolved.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Business Objects
    (Approximate) 11/08/2014 - 08:00am to 11/08/2014 - 05:00pm

    On Saturday, November 8th, between 8:00AM - 5:00PM, CUIT is performing necessary maintenance on the Business Objects platform.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Business Object platform unavaialbe for reporting (FDS, HR, etc.).

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • VMware
    10/04/2014 - 03:47am to TBD

    An ESX server, cc-esx-60.cuit.columbia.edu, is down.  Several virtual servers were down briefly as they failed over to another ESX host.  The affected VMs were:

    altirisdeploy3

    vingcard1

    vpas

    fusionv1

    cwservice1

    helixmedia3

    ias-drupal6-prod2

    jagdwurst

    netphoneprod2

    zenossprod

    The VMs were down for less than 5 minutes.  Systems Engineers are investigating. 

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • UNIX Hosting/Application Service
    09/26/2014 - 06:29pm to TBD
    A new computer vulnerability has surfaced this week called the "Shellshock bug".  This bug is in software on many UNIX computers
     (Linux, Solaris, Mac OSX, AIX, etc.) and in tiny computers inside consumer devices such as routers and web cams. 
    As of Thursday, researchers could see that hackers have already launched attacks exploiting this bug, as complete patches are still not available.

    Columbia University has not yet seen any hacking activity related to this vulnerability, but we are taking precautions by updating our servers as patches become available and will continue through the weekend.  We will work toward making our upgrades unnoticeable, however, given the large number of servers that we manage, there is a possibility that some programs may become unavailable.  If, during our upgrade you notice any programs performing or behaving irregularly, please contact the CUIT Service Desk at 4-1919.