Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet
    (Approximate) 02/12/2016 - 03:00am to TBD

    Update 2: Level 3 has asked the local provider to escalate the issue.

    Update: The Local provider is working to resolve a fiber issue

    Beginning 2:47 am, the connection between 111 8th ave and syracuse-gw-2  became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • University Events Calendar
    02/13/2016 - 08:00am to 02/13/2016 - 02:00pm

    The University Events Calendar will be unavailable on February 13th, from 8:00 AM to 14:00 PM for scheduled upgrade.  We regret the inconvenience this may cause.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Network - Ethernet and Wireless
    02/16/2016 - 02:00am to 02/16/2016 - 05:00am

    On Tuesday, February 16th from 2am to 5am, CUIT is performing necessary network maintenance in Wien Hall. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients on the 8th through 12th floors may experience loss of network connectivity.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • ID System
    02/10/2016 - 02:52pm to TBD

    Update: uniedit is working normally again as of 2:50PM. 

    Beginning at 2pm, Wednesday February 10, the uniedit tool became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update by 3pm. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet and Wireless
    (Approximate) 02/02/2016 - 06:00pm to TBD

    Beginning at approximately 6:00pm, network connectivity to parts of 560 Riverside Drive was lost. CUIT technicians are currently investigating the cause of the issue and will post an update when more information becomes available.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.