Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    11/07/2014 - 10:00pm to 11/08/2014 - 06:00am

    On Friday November 7th, starting at 10pm, Lightower will be performing necessary maintenance on the network connections for Sterling Forest, 729 7th Avenue & Nevis Labs.

    During the scheduled time of this Service Alert, the Sterling Forest and 729 7th Avenue network connections will experience 2-3 outages lasting 15 minutes each. 

    Nevis Labs traffic will route over the backup circuit and may experience minor latency but will still have network connectivity. 

     

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Rascal (Research and Compliance System)
    10/23/2014 - 02:55pm to 10/26/2014 - 11:30pm

    CUIT is performing necessary maintenance on Rascal.   This scheduled maintenance is expected to be completed on-time.  It is scheduled for Sunday, October 26th, from 7:00pm to 11:30pm.

    During the scheduled time of this Service Alert Rascal will be down.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Bergamot
    10/22/2014 - 09:30am to TBD

    Since about 9:30 this morning Bergamot has been unavailable.  This outage is due to hardware failure.  Engineers are currently working on the problem.  We will provide more information as it becomes available.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • CMS: Courseworks
    10/25/2014 - 05:00pm to 10/25/2014 - 11:00pm

    CourseWorks will be unavailable on October 25th, from 5 PM to 11 PM for scheduled maintenance.  We regret the inconvenience this may cause.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Rascal (Research and Compliance System)
    (Approximate) 10/10/2014 - 04:06pm to TBD

    Begining 10/17/2014 4:00pm Rascal became unavailable due to an unexpected outage. 

    The situation has been resolved.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.