Due to an error transitioning accounts to a new Forward-Only type, email forwarding settings for some accounts were not enabled for several hours Wednesday evening. Aproximately 4,700 TC accounts, 50 GSB accounts and 180 CUMC accounts were affected. From 6PM to 11PM email was directed to either a Cyrus or LionMail account instead of to the account's properly configured forwarding setting. No mail was lost during this period; every message was either forwarded successfully or delivered to Cyrus/Lionmail successfully.
A message will be sent to affected users to make them aware of the temporary misdirection of email. We apologize for any inconvenience this issue caused.
Update: this work was completed successfully by 11:15AM.
CUIT will be performing scheduled maintenance on the Account Management web application today, January 21, between 11AM and 1PM. This update will enable a new "Forward Only" account type. No service interruption is anticipated.
For questions about this event, please contact the CUIT Helpdesk at email@example.com, or call 212-854-1919.
Starting at 5pm today January 16th, Interchurch Building Mgmt needs to perform necessary Electrical maintenance on the 8th floor which in turn will bring down CUIT Networking Equipment serving the 8th floor. This scheduled maintenance is expected to be completed around Midnight.
During the scheduled time of this maintenance, clients on the 8th floor of Interchurch may experience loss of Network Connectivity.
CUIT apologizes for any inconvenience this may cause. If clients continue to experience issues after the Maintenance window, please contact the CUIT Helpdesk at: