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Service Alerts

Active Service Alerts

  • High

    PCI (CCPROCESS) Currently Unavailable, 9/21, 3:45 PM
    High
    PCI - https://ccprocess.cuit.columbia.edu
    09/21/2017 - 03:45pm to TBD

    ***UPDATE 9/21, 10:15 PM***  SERVICE RESTORED

     

    The PCI system, https://ccprocess.cuit.columbia.edu, is currently unavailable.  Engineers are working to restore service.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Info Only

    CAS SSO enabled for Shibboleth
    Info Only
    IAM - CAS authentication
    09/20/2017 - 08:10pm to TBD

    Thursday September 21 at 7AM there will be an update to the "Single Sign On" behavior for applications that use the Shibboleth federated login system. SSO will be enabled in CAS for Shibboleth logins. This will make accessing multiple applications a smoother process for users. All multi factor authentication requirements will continue to be enforced.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Medium

    Electrical Maintenance - Nash
    Medium
    Network - Ethernet, Wireless and NetPhone
    (Approximate) 09/23/2017 - 08:00am to 09/24/2017 - 04:00am

    Facilities is performing electrical maintenance in Nash, beginning on Saturday September 23rd at 8:00am, and finishing on Sunday September 24th at 4am.  This work includes an electrical shutdown of the 2nd floor, from 4pm on Saturday until 4am on Sunday.  During that time, customers on floors 2, 3, and 4 may lose wired- and wireless- network connectivity.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Medium

    External email addresses in Google Groups issue
    Medium
    ID System
    09/18/2017 - 05:25pm to TBD
    External (i.e. not @columbia.edu) email addresses were unintentionally removed from Google Group memberships on Friday September 15. The problem has been identified, and a fix will be applied this evening between 7 and 10 PM. Sorry for any inconvenience this may have caused.
     
    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Medium

    *** COMPLETED *** - Exchange E-Mail Server Maintenance
    Medium
    Email - Exchange
    09/12/2017 - 08:30pm to TBD

     

    Beginning at 8:30pm on Tuesday, September 12, 2017, CUIT will perform scheduled maintenance on the Exchange email servers.  This scheduled maintenance is expected to be completed by 10:00pm.

     

    During the scheduled time of this Service Alert users may experience brief disconnects while using Outlook.  If Outlook prompts for a password please restart Outlook.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service interruption hours, please contact the CUIT Helpdesk at:

     

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:   askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/. 

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