Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Bergamot
    10/22/2014 - 09:30am to TBD

    Since about 9:30 this morning Bergamot has been unavailable.  This outage is due to hardware failure.  Engineers are currently working on the problem.  We will provide more information as it becomes available.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • CMS: Courseworks
    10/25/2014 - 05:00pm to 10/25/2014 - 11:00pm

    CourseWorks will be unavailable on October 25th, from 5 PM to 11 PM for scheduled maintenance.  We regret the inconvenience this may cause.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • Rascal (Research and Compliance System)
    (Approximate) 10/10/2014 - 04:06pm to TBD

    Begining 10/17/2014 4:00pm Rascal became unavailable due to an unexpected outage. 

    The situation has been resolved.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Business Objects
    (Approximate) 11/08/2014 - 08:00am to 11/08/2014 - 05:00pm

    On Saturday, November 8th, between 8:00AM - 5:00PM, CUIT is performing necessary maintenance on the Business Objects platform.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    Business Object platform unavaialbe for reporting (FDS, HR, etc.).

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • VMware
    10/04/2014 - 03:47am to TBD

    An ESX server, cc-esx-60.cuit.columbia.edu, is down.  Several virtual servers were down briefly as they failed over to another ESX host.  The affected VMs were:

    altirisdeploy3

    vingcard1

    vpas

    fusionv1

    cwservice1

    helixmedia3

    ias-drupal6-prod2

    jagdwurst

    netphoneprod2

    zenossprod

    The VMs were down for less than 5 minutes.  Systems Engineers are investigating. 

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.