Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet
    01/12/2018 - 09:53am to TBD
    Due to building wide electrical work, network service at 410 Riverside Drive is out.  The electrical work is scheduled to last until 4 p.m.
  • Network - Wireless
    12/25/2017 - 11:48pm to TBD

    UPDATE:  Service has been restored as of 12:30pm today TUES 12/26/17. 

     

    UPDATE:  A water leak in the 554 West 113th Street has damaged the network equipment providing wireless service.  CU Facilities has been notified to repair the leak.  Estimated time to resolution is still TBD.

     

    548, 550, 552 and 556 West 113th Street are currently experiencing a wireless network outage.  Technicians are investigating.

  • Linux Production Hosts
    12/06/2017 - 06:52am to TBD

    Due to a misconfiguration, between approximately 5 and 6 am this morning, many of our Linux hosts experienced a 30 minute period of inaccessibility via the SSH protocol.  Other services on the hosts were not impacted and remained available.

    All impacted hosts were reachable via SSH by 5:59 am.

    We apologize for the inconvenience.

    The affected production hosts were:

    arcdrpprddb01
    batchprodapp01
    bodsproddb01
    bodsproddb02
    boproddb01
    bugzprodapp01
    bugzproddb01
    canvasproddb01
    chemwpprodapp01
    coldfusprodweb01
    confproddb01
    crsarcprodweb01
    crsmigprdweb01
    deptdirprodapp01
    deptdirproddb01
    diaprodapp01
    diaprodapp02
    docprodapp01
    drupal6proddbshared02
    drupal6proddbshared03
    drupal7proddbshared01
    drupal7proddbshared02
    drupal7proddbshared03
    drupal8prodapp01
    drupal8prodapp02
    drupal8prodapp03
    drupal8proddb01
    drupaldistprodapp01
    drupaldistprodapp02
    drupaldistprodapp03
    drupaldistprodapp04
    drupaldistproddb01
    drupaldistproddb02
    ecrtintlprodapp02
    ecrtlegprodapp01
    ecrtprodapp01
    ecrtproddb01
    ffeprodapp03
    ffeprodapp04
    ffeprodbatch01
    ginoprodapp01
    ginoprodapp02
    globusprodapp01
    grouperprodapp01
    grouperprodapp02
    grouperprodapp03
    grouperproddb01
    gulpproddb01
    helixmedprodapp01
    helixmedprodapp02
    hpclicenseprodapp01
    iasdepprodapp01
    iasdepprodapp02
    iasdepprodapp03
    iasdepproddb01
    iasdepproddb02
    iasdepproddb03
    idmcmdlineprodapp01
    idmetlprodapp01
    idmldapprodapp01
    idmldapprodapp02
    idmldapprodapp03
    idmldapprodapp04
    idmldapprodapp05
    idmldapprodapp06
    idmldapprodapp07
    idmldapprodapp08
    idmprodwps1
    idmprodwps2
    idmpwdstatprodapp01
    idmpwdstatprodapp02
    idmwebdirprodweb01
    idmwebdirprodweb02
    infoedproddb01
    inprodmail01
    inprodmail02
    inprodmail03
    inprodmail04
    inprodmail05
    inprodmail06
    inprodmail07
    inprodmail08
    inprodmail09
    inprodmail10
    kerbprodapp01
    kerbprodapp02
    kerbprodapp03
    mcsaprodapp01
    mscampusproddb01
    muleanyprodapp01
    muleanyprodapp02
    mycuprodapp01
    nettrendprodapp01
    oauthprodapp01
    oauthprodapp02
    oauthprodapp03
    oauthproddb01
    outprodmail01
    outprodmail02
    pacprdapp01
    pacprdapp02
    pacprdprcs01
    pacprdweb01
    pacprdweb02
    patchproddb01
    pnclprodappdb01
    pnclprodweb01
    proxyprodapp01
    psproxyprodapp01
    pulitzerprodapp01
    pulitzerprodapp02
    pulitzerprodapp03
    pulitzerprodapp04
    pulitzerproddb01
    rascalprodapp01
    rascalproddb01
    sbirtwpprodapp01
    sdsprodapp01
    sdxprodapp01
    secscanmetprodapp01
    secscanprdapp03
    secscanprodapp02
    sendprodmail01
    sendprodmail02
    sendprodmail03
    sendprodmail04
    shibidpprodapp01
    shibidpprodapp02
    shibidpprodapp03
    shibidpproddb01
    slauthprodapp01
    solrprodapp01
    ssolprodbatchapp01
    stageprodapp01
    storageprodapp01
    storrptprdapp05
    sumoprodprx01
    syridmldapprodapp09
    syridmldapprodapp10
    syridmldapprodapp11
    syrinprodmail01
    syrinprodmail02
    syrinprodmail03
    syrinprodmail04
    syrinprodmail05
    syrinprodmail06
    syrinprodmail07
    syrinprodmail08
    syrinprodmail09
    syrinprodmail10
    syroutprodmail01
    syroutprodmail02
    syrsendprodmail01
    syrsendprodmail02
    syrsendprodmail03
    syrsendprodmail04
    syrshibidpprodapp04
    syrtsmprodapp02
    textbookprodapp01
    textbookprodapp02
    trackproddb01
    twprodapp01
    udsprodapp01
    udsproddb01
    varnishprodapp01
    varnishprodapp02
    voyagerprodapp01
    vprprodapp01
    vprproddb01
    wcmprodauthapp01
    wcmprodpubapp01
    wcmprodpubapp02
    wcmprodweb01
    wcmprodweb02
    wordpressprodapp01
    wordpressprodapp02
    wordpressproddb01
    wsmbprodapp01
    zenossprodapp01

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Email - Exchange
    11/30/2017 - 08:00pm to TBD

     

     

    Beginning at 8:00pm on Thursday, November 30, 2017, CUIT will perform scheduled maintenance on the Alpha Exchange email servers.  This scheduled maintenance is expected to be completed by 10:00pm.  Please note that this will not affect customers that have already migrated to the ADCU Exchange e-mail servers.

     

    During the scheduled time of this Service Alert customers may experience brief disconnects while using Outlook.  If Outlook prompts for a password, please restart Outlook.

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If customers continue to experience issues after the 

     

    service interruption hours, please contact the CUIT Service Desk at:

     

    web: http://cuit.columbia.edu/support

    Phone: 212-854-1919

    Email: askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu