CUIT is performing network maintenance at 423 West 120th street on Tuesday December 1st, from 8am until 8:50am. During this timeframe, customers may lose network connectivity for up to 15 minutes.
CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service. If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:
We are seeing brief intermittent interruptions of sevice on the circuit that connects 2875 Broadway. A ticket has been opened with our service provider and an update will be provided when more information becomes available. In the interim, customers may experience sporadic interruptions to ethernet, wireless and netphone service.
As a result of necessary maintenance on the ROLM phone system, some users may have to re-record their personal greetings and some messages may have been lost.
CUIT apologizes for the inconvenience, but this maintenance is necessary to ensure a more reliable service. If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:
[Update 11/22/2015 - 4:00pm : CUIT has succesfully migrated the mainframe to FIS at Little Rock. All services were tested successfully and are ready for production work. During the transition several email messages, sent to cuvmc.ais.columbia.edu while the system was unavailable, were inadvertantly sent back to the sender as undeliverable. CUIT apologizes for the inconvenience.]
CUIT is migrating the mainframe that runs SIS, Darts, Tess and Listserv to a 3rd party service provider FIS Global. This scheduled migration is expected to be completed at the latest by 8:00am on Monday 11/23/15. We will send another Service Alert when the migration is complete and all systems are available for production work.
During the scheduled time of this Service Alert, the applications hosted on the mainframe will not be available.
We have succesfully tested our applications at FIS Global. Users may notice that file uploads or downloads to the mainframe might take a few more minutes and emails or calls from mainframe support teams may come from email addresses @fisglobal.com and from various area codes throughout the United States.
CUIT apologizes for any inconvenience this service interruption may cause, but this action is necessary to ensure a more reliable service. If clients experience issues after the service-interruption hours, please contact the CUIT Helpdesk at: