Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Email - Exchange
    01/30/2015 - 11:00am to TBD

    ***UPDATE 12:30***  The Android/Exchange problem has been resolved.

     

    Some users are reporting problems receiving Exchange email on their Android devices.  Engineers are investigating.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Email - Exchange
    01/29/2015 - 10:27am to 02/03/2015 - 04:28pm

    On Friday, 01/30, at approximately 4 am, the SSL certificates on the CUIT Exchange servers will be updated.

    No service interruption is anticipated, but users may be prompted to enter credentials for existing sessions.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Multiple Systems
    01/28/2015 - 02:00pm to TBD

    Due to a vulnerabity in GNU C L Library that could allow for remote code execution CUIT administrators will need to patch and reboot all the Linux hosts today January 28th.

    The reboot of all vulnerable hosts will occur in two waves. During the first wave the dev and test environments will be rebooted from 1:30 - 3:30. The second wave will begin at 5:30 and patch the production environments. We expect to be completed with all patching by 7pm.

    During the production system patching wave, the reboots may temporarily affect access to major services provided or maintained by CUIT, including electronic mail, Columbia Webpages, CourseWorks, ARC and others. The impact to each individual services is expected to be minimal as each services is restarted this evening during the patching. 

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • ACD
    01/26/2015 - 01:00pm to TBD

    CUIT is performing routine maintenance on the Call Center servers (ININ). This scheduled update is expected to be completed on time. No service interruption is anticipated.

    The maintenance should be completed within one hour. The purpose of it is to fix a license issue that customers have experienced.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Network - Ethernet
    01/25/2015 - 01:37am to TBD

    UPDATE:  Service has been restored.  We're still investigating the root cause of the original problem 

     

    Begining at 01:37am, network connection became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.

    CUIT expects to have a resolution or an update shortly. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.