Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet
    08/31/2016 - 10:00am to 08/31/2016 - 12:00pm

    CUIT is performing network maintenance at 521 West 111th street on Wednesday August 31st, from 10:00am until 12:00pm (noon).  During this time, network connectivitty may be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    08/30/2016 - 10:00am to 08/30/2016 - 12:00pm

    CUIT is performing network maintenance at 529 West 111th street on Tuesday August 30th, from 10:00am until 12:00pm (noon).  During this time, network connectivity may be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Multiple Systems
    08/25/2016 - 10:25am to TBD

    There was a brief outage of Multiple Dev/Test CI Systems starting at 10:25AM due to a hardware issue. All Systems were recovered on redundant hardware by 10:30AM

    Below are the systems affected:

    arcprfapp01.cc.columbia.edu
    arcqnaapp01.cc.columbia.edu
    arcsndsweb01.cc.columbia.edu
    automicdevapp01.cuit.columbia.edu
    caldev02app02.cc.columbia.edu
    canvastestdb01.cc.columbia.edu
    cdrs-parc-db-prod2
    dc01.adtest.cuit.columbia.edu
    dokuwikidevapp01.cc.columbia.edu
    drupal6devdbshared03.cc.columbia.edu
    drupal8devapp02.cc.columbia.edu
    erparchivedb.cc.columbia.edu
    fnpreapp.cc.columbia.edu
    helixmedtestapp01.cc.columbia.edu
    iasdepdevdb01.cc.columbia.edu
    kerbtestapp01.cc.columbia.edu
    lito-service-test1
    netmontestdb01.cc.columbia.edu
    nettrenddev2.cc.columbia.edu
    oadrptdev1.cuit.columbia.edu
    obtestwebsso1.cuit.columbia.edu
    ppvincenttest01.cc.columbia.edu
    rascaldemodb01.cc.columbia.edu
    rascaltestdb01.cc.columbia.edu
    scomdevapp02.cuit.columbia.edu
    sdstestapp01.cc.columbia.edu
    webinfratest01.cc.columbia.edu

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Multiple Systems
    08/23/2016 - 01:45pm to TBD

    Begining at 1:45 pm multiple hosts began reporting intermittant connectivity issues.  The problem was resolved by 2:20 pm.  

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • IAM - Shibboleth
    08/18/2016 - 03:50pm to TBD
     THIS UPDATE WAS COMPLETED.  PLEASE REPORT ANY PROBLEMS.
    On Sunday, August 21st between 9AM and Noon, we will perform an additional update to the Shibboleth IDP (Identity Provider) to correct some issues introduced during the version upgrade. During the update, there may be one or two brief periods of unavailability -- of two minutes or less duration. 

    Shibboleth is used for login to web applications such as Service Now, EverFi training, various libraries and scholarly resources, Symplicity, Dynamic Forms, iLab Solutions, Lynda, Qualtrics, and Salesforce.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/