Columbia University Information Technology

Service Alerts

Active Service Alerts

  • certain websites
    02/26/2015 - 05:27pm to TBD

     This problem was resolved at 5:50pm this evening.

    The Security Awareness Training site is returning an error.  We are working with the vendor to correct this problem.  

     Thanks for your patience.


  • People At Columbia (PAC)
    02/24/2015 - 05:00pm to 03/01/2015 - 11:59pm
    In order to accommodate the upgrade of our PAC system, PAC will be unavailable from Tuesday, February 24th at 5 PM – Sunday, March 1st. During this period you will not be able to access the PAC system.
  • Network - Ethernet and Wireless
    02/28/2015 - 07:00am to 02/28/2015 - 03:00pm

    On Saturday February 28th at 7:00am, Interchurch Building Mgmt needs to perform necessary Electrical maintenance on all floors.  This work in turn will bring down CUIT Networking Equipment serving every floor. This scheduled maintenance is expected to be completed around 3pm.

    During the scheduled time of this maintenance, there may be loss of network connectivity throughout the entire building.

    CUIT apologizes for any inconvenience this may cause.  If clients continue to experience issues after the Maintenance window, please contact the CUIT Helpdesk at:


    Phone:   212-854-1919



    For a list of active and future Service Alerts, please visit


  • MyColumbia Portal
    02/13/2015 - 03:08pm to TBD
    Users of the following HR and Finance services may experience occasional interruptions or delays logging in from 3PM today to 5PM Saturday, February 14.

    My W-2 (My Columbia Faculty & Staff tab)
    Verify Your Employment at Columbia (My Columbia Faculty & Staff tab)
    NYS Law 195 Pay Rate Notice (My Columbia Faculty & Staff tab)
    Skills at Columbia (HR Website)

    CUIT is working to diagnose and fix the issue.

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email For a complete list of recent and upcoming scheduled service changes, please visit

  • Email - Exchange
    01/30/2015 - 11:00am to TBD

    ***UPDATE 12:30***  The Android/Exchange problem has been resolved.


    Some users are reporting problems receiving Exchange email on their Android devices.  Engineers are investigating.

    For a complete list of recent and upcoming scheduled service changes, please visit