Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Electronic Document Management
    (Approximate) 12/08/2016 - 06:00pm to 12/08/2016 - 10:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience:

    - Loss of connectivity to OnBase application
    - Inability to use "View Docs" functionality in ARC
    - Inability to upload documentation through Procurement EDM Web Form

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet, Wireless and NetPhone
    12/14/2016 - 01:00am to 12/14/2016 - 05:00am

    CUIT is performing network maintenance at 540 West 122nd Street on Wednesday December 14th from 1:00am until 5:00am.  During this time, wired- and wireless network connectivity may be unavailable.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Yeti HPC
    12/08/2016 - 04:00pm to 12/14/2016 - 06:00pm

    CUIT is performing necessary maintenance on this service.   This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, the Habanero Cluster will be unavailable to researchers.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet, Wireless and NetPhone
    12/09/2016 - 08:00am to 12/11/2016 - 12:00pm

    Facilities is performing a test of their power systems at JGC/MBBI (Jerome Greene Center / Mind Brain Behavior Institute); testing is expected to begin at 8:00am on Friday 12/9, and be completed by 12pm (noon) on Sunday 12/11.

    During the time of this work customers in JGC/MBBI may lose network connectivity.

     

    For questions about this event, please contact the CUIT Helpdesk at  askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/. 

  • Network - Ethernet, Wireless and NetPhone
    12/10/2016 - 12:00am to 12/10/2016 - 06:00am
    Level-3 , our backup provider to Syracuse, will be performing maintenance on their equipment on Saturday December 10th from 12:00am (midnight) until 6:00am.

    During the maintenance window traffic will still be routing over our primary connection, so no loss of network connectivity is expected.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

     

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.