Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet and Wireless
    08/28/2014 - 06:00am to 08/28/2014 - 07:00am
    On Thursday August 28th, 2014, between 6:00 am and 7:00 am, CUIT is performing a reload on its nyser gateway, nyser32-gw-1.net. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, there will be a brief network interruption to Cogent, Nysernet (Internet2), and CERN. This outage will last for approximately 20 minutes. There will be a loss of network connection to 729 7th Avenue, Syracuse, and Sterling. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    08/27/2014 - 06:00am to 08/27/2014 - 07:00am

    On Wednesday August 27th, 2014, between 6:00 am and 7:00 am, CUIT is performing a reload on its syracuse gateway, syracuse-gw-1.net. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, network services at Syracuse will be unavailable for a twenty minute window between 6:00 am and 7:00 am. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet and Wireless
    08/27/2014 - 06:00am to TBD

    On Wednesday August 27th, 2014, between 6:00 am and 7:00 am, CUIT will be removing Border Gateway Protocol from cc-conc-1 and phi-conc-1. Equipment will remain online during this service window and no outage is expected. 

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet
    08/26/2014 - 06:00am to 08/26/2014 - 07:00am

    On Tuesday August 26th, 2014, between 6:00 am and 7:00 am, CUIT will be performing a necessary reload to the nyser111-gw-1 gateway. Because this router provides connection to the connection to the commodity internet, traffic to and from the Internet may experience a brief interruption of service. Internal traffic will not be affected by this work. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Ethernet
    08/20/2014 - 12:01am to TBD

    UPDATE:  This maintenance was completed.

    From the hours of 12:01am - 6:00am on 8/20/14, Internet Service Provider Level3 is performing necessary maintenance on their fiber network that provides our connection to the Syracuse Datacenter.  This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience a loss of network connectivity to the Syracuse Datacenter.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.