Columbia University Information Technology
Service Alerts
Active Service Alerts
Telephony - NetPhone
01/31/2012 - 08:00pm to 01/31/2012 - 09:00pm
To apply the latest vendor provided security and bug fixes, NetPhone servers will be rebooted on Tuesday, January 31st 2012, from 8:00 PM until 9:00PM. Each host will take approximately 15 minutes to update and reboot. During this maintenance window, the NetPhone voicemail system will be unavailable for approximately 15 minutes.
This update should have no impact on regular NetPhone service. However, Netphone users configured for BLA, might notice their indicator light not appear. The indicator light should re-appear within an hour of the change.
If you need assistance, please email
askcuit@columbia.edu or call the CUIT Helpdesk at 212-854-1919.
WIND
01/26/2012 - 08:33am to TBD
Begining 8:33 am today, WIND became unavailable. CUIT administrators have been notified and are currently working to resolve the issue.
Unfortunately, we do not have an estimated time to problem resolution at this point. We apologize for this service interruption.
For a complete list of recent and upcoming scheduled service changes, please visit http://www.columbia.edu/acis/alerts-list.html.
Central Server
01/09/2012 - 11:12am to TBD
Some users of the Central Server group shares, C-GP1 and C-GP2, are having intermittant problems browsing to their folders. The problem is limited to Windows 7 users accessing the following directories:
AIS
Athletic
EDAR
Finance Division
HR
Psoft
While browsing may be a problem, the files are accessible if you type in the path. There is a fix, but it requires a reboot. We will be applying this fix to the servers tomorrow between 4:00 am and 5:00 am. There is also a local fix that users can apply immediately. You can obtain this local fix by contacting the help desk.
Thanks,
Frank O'Donnell
