Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    05/25/2017 - 06:00am to 05/25/2017 - 07:30am

    CUIT is performing network maintenance on the campus infrastructure on Thursday May 25th, from 6:00am until 7:30am.

    During the time of this work, customers may lose wired- and/or wireless network connectivity.  Customers is dual-uplinked locations may only experience brief perionds of slowness.

    The following locations will be affected:
    • 2828 Broadway (Dual-Uplink)
    • 502 West 113th Street
    • 506 West 113th Street
    • 509 West 112th Street
    • 511 West 112th Street
    • 512 West 112th Street
    • 514 West 113th Street
    • 520 West 112th Street
    • 521 West 111th Street
    • 521 West 112th Street
    • 522 West 112th Street
    • 523 West 112th Street
    • 523 West 113th Street
    • 526 West 112th Street
    • 526 West 113th Street
    • 529 West 111th Street
    • 530 West 112th Street
    • 530 West 113th Street
    • 531 West 112th Street
    • 531 West 113th Street
    • 535 West 111th Street
    • 535 West 112th Street
    • 536 West 113th Street
    • 536 West 114th Street
    • 539 West 112th Street
    • 540 West 112th Street
    • 542 West 112th Street
    • 542 West 113th Street
    • 544 West 114th Street
    • 552 West 114th Street
    • 554 West 113th Street
    • 554 West 113th Street
    • 600 West 113th Street
    • 601 West 113th Street
    • Armstrong
    • Broadway Residence Hall
    • Butler Library
    • Carman Hall
    • Computer Center (Dual-Uplink)
    • Furnald Hall
    • Hamiltion Hall
    • Hartley Hall
    • Hogan Hall
    • John Jay
    • Journalism
    • Law / Jerome Greene Hall (Dual-Uplink)
    • Lerner
    • Mc Bain
    • Mc Vicker (Dual-Uplink)
    • Philosophy Hall (Dual-Uplink)
    • Ruggles
    • Wallach
    • Watson Hall (Dual-Uplink)
    • Watt Hall

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Wireless
    05/25/2017 - 05:00am to 05/25/2017 - 07:00am

    CUIT is performing necessary maintenance on the campus-wide WiFi network 5-7AM on 05/25/17.

    During the scheduled time of this Service Alert clients may experience brief interruptions to WiFi service.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure more reliable wireless service.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Email - Exchange
    05/22/2017 - 07:00pm to TBD

     

     

    Beginning at 7:00pm on Monday, May 22, 2017, CUIT will perform scheduled maintenance on the Exchange email servers.  This scheduled maintenance is expected to be completed by 10:00pm.

    During the scheduled time of this Service Alert users may experience brief disconnects while using Outlook.  If Outlook prompts for a password please restart Outlook.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:   askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Telephony - WebMeetMe/NetPhone Audio Conferencing
    05/23/2017 - 08:00pm to TBD

    CUIT is performing necessary maintenance on this service on Tuesday May 23rd, 2017 from 8pm-10pm. This scheduled maintenance is expected to be completed on-time.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - VPN
    04/13/2017 - 01:00pm to 06/20/2017 - 05:00pm

    All IPsec VPN clients, including the Windows and MacOS native clients, are being replaced by the Cisco AnyConnect client.

    The AnyConnect client is significantly more secure, provides additional features, and works in all cases that the IPsec client does.

    CUIT understands installing the new AnyConnect client maybe inconvenient but the process is simple and quick.

    Please see https://cuit.columbia.edu/vpn for download instructions and additional information.


    The last date any IPsec client will be accepted by the VPN concentrators is Friday June 16, 2017.

     

    For questions regarding the depreciation of the IPsec VPN client, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/