Columbia University Information Technology

Service Alerts

CUIT is performing necessary maintenance on Bomgar Server on Friday August 15th from 7PM until 9PM.   This scheduled maintenance is expected to be completed on-time.

During this maintenance window, Bomgar Service will be unavailable.

CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

Web:     http://cuit.columbia.edu/support

Phone:   212-854-1919

Email:     askcuit@columbia.edu

For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

CUIT will perform F5 LTM Load Balancer maintenance on Sunday, August 17th from 8am to 10am. During this maintenance the F5 software will be patched and system failover will be tested.

Disruption to most applications is expected to be minimal. For web applications, users may receive a momentary error and need to reload the page. Applications that depend on persistent connections may experience additional disruption.

For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

Due to fiber optic relocation work, the Syracuse Data Center will not be reachable during the aforementioned maintenance window.  

Phone:   212-854-1919

Email:     askcuit@columbia.edu

For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

On Wednesday July 23 at 5:00pm, Wind authentication will switch over to new hardware. No service interruption is anticipated.

For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/