Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Cellular - Android
    09/26/2016 - 02:00pm to TBD

     

    The "Play Store" on Android devices is currently unavailable when using a UNI@columbia.edu account.  This issue does not affect Android devices utilizing a personal (non-Columbia) account in the "Play Store".  CUIT administrators have been notified and are currently working to resolve the issue.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - RADIUS
    09/20/2016 - 05:00pm to TBD

    On Tuesday, Sep 20th, starting at 5:00p, CUIT will perform scheduled maintenance on the RADIUS authentication service. This work is expected to complete by 7:00p.

    No service interruption is anticipated during this maintenance. If clients experience any issues during or after the service-interruption hours, or have any questions or concerns about the work being performed, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support
    Phone:   212-854-1919
    Email:     askcuit@columbia.edu

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/. 

  • University Events Calendar
    (Approximate) 09/06/2016 - 02:51pm to TBD

    The Univeristy Events Calendar is experiencing some degradation of service from approximately 2:32 PM to 2:55 PM today Sept 6th. CUIT engineers have identified the issue and full service should be resotred shortly. We regret the inconvenience this may cause.

    If users continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     https://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

  • IAM - Shibboleth
    08/18/2016 - 03:50pm to TBD
     THIS UPDATE WAS COMPLETED.  PLEASE REPORT ANY PROBLEMS.
    On Sunday, August 21st between 9AM and Noon, we will perform an additional update to the Shibboleth IDP (Identity Provider) to correct some issues introduced during the version upgrade. During the update, there may be one or two brief periods of unavailability -- of two minutes or less duration. 

    Shibboleth is used for login to web applications such as Service Now, EverFi training, various libraries and scholarly resources, Symplicity, Dynamic Forms, iLab Solutions, Lynda, Qualtrics, and Salesforce.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/
  • IAM - Shibboleth
    08/18/2016 - 09:45am to TBD

    In the evening of August 17, the Columbia Shibboleth IDP configuration was updated to resolve an issue with a specific client. The change inadvertently impacted the Maxient and Salesforce Shibboleth clients. The error was corrected at 9:15AM this morning.

    We appologize for any inconvenience.

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.