Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet
    03/07/2015 - 12:00am to 03/07/2015 - 03:00am

    On Saturday March 7th, between 12am and 3am, Lightower will be performing necessary maintenance on the network connections for Sterling Forest & 729 7th Avenue.

    During the scheduled time of this Service Alert, the Sterling Forest & 729 7th Avenue network connections will experience up to a 1 hour outage.   

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • ID System
    03/02/2015 - 06:55am to TBD

    The IDM uniedit tool will be updated between 9AM and noon Monday, March 2. The update is part of a shift from the Solaris OS and will not alter any of the tool's functions. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Email - Exchange
    01/30/2015 - 11:00am to TBD

    ***UPDATE 12:30***  The Android/Exchange problem has been resolved.

     

    Some users are reporting problems receiving Exchange email on their Android devices.  Engineers are investigating.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Pinnacle
    12/07/2014 - 01:00pm to TBD

    Update: Users currently using versions of Firefox (34.0 or higher) or Chrome (39.0 or higher) are having difficulty accessing the Pinnacle application at this time. As a workaround, we are suggesting that users use Microsoft Internet Explorer to access the Pinnacle application.

    CUIT engineers have received reports of some users' web browsers having trouble connecting to the Pinnacle application. We are currently investigating this issue. 

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • ALPHA Domain
    11/18/2014 - 06:00pm to TBD

    CUIT will be applying an emergency security patch to all of the Alpha Domain Controllers between the hours of 6PM and 8PM this evening.  If you are using domain resources at that time, you may be prompted to reauthenticate.  Worst case, Outlook or your workstation may hang.  Rebooting your workstation should resolve the problem.  We are taking this action to address a significant vulnerability that Microsoft has announce today.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.