Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet, Wireless and NetPhone
    05/30/2017 - 06:00am to 05/30/2017 - 08:00am

    CUIT is performing network maintenance on the campus infrastructure on Tuesday May 30th, from 6:00am until 8:00am.

    During the time of this work customers may lose wired- and/or wireless network connectivity.  Customers in dual-uplinked locations may only experience brief periods of slowness.

    The following locations will be affected:

    • 150 Claremont (Dual-Uplink)
    • 2828 Broadway (Dual-Uplink)
    • 524 Riverside Drive / ISSO (Dual-Uplink)
    • 528 Riverside Drive (Dual-Uplink)
    • 549 Riverside Drive (Dual-Uplink)
    • 80 Claremont (Dual-Uplink)
    • Avery Hall
    • Buell Hall
    • Business School / 33 West 60th Street
    • Central Energy Plant (CEP) (Dual-Uplink)
    • Chandler
    • Computer Center (Dual-Uplink)
    • Dodge Hall
    • Dodge Physical Fitness Center
    • Earl Hall
    • Engineering Terrace (Dual-Uplink)
    • Facilities / B-230 (Dual-Uplink)
    • Fairchild (Dual-Uplink)
    • Fayerweather
    • Havemeyer
    • John Jay (Dual-Uplink)
    • Kent Hall
    • Knox Hall (Dual-Uplink)
    • Law / Jerome Greene Hall (Dual-Uplink)
    • Lewisohn Hall
    • Low Library (Dual-Uplink)
    • Mathematics
    • MBBI / JLGSC (Dual-Uplink)
    • Northwest Corner Building (Dual-Uplink)
    • Philosophy
    • Pupin
    • Riverside Church (Dual-Uplink)
    • Schermerhorn
    • St. Paul's Chapel
    • Studebaker (Dual-Uplink)
    • Union Theological Seminary (Dual-Uplink)
    • Uris
    • Watson Hall (Dual-Uplink)

     

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Telephony - WebMeetMe/NetPhone Audio Conferencing
    05/23/2017 - 08:00pm to TBD

    CUIT is performing necessary maintenance on this service on Tuesday May 23rd, 2017 from 8pm-10pm. This scheduled maintenance is expected to be completed on-time.

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - VPN
    04/13/2017 - 01:00pm to 06/20/2017 - 05:00pm

    All IPsec VPN clients, including the Windows and MacOS native clients, are being replaced by the Cisco AnyConnect client.

    The AnyConnect client is significantly more secure, provides additional features, and works in all cases that the IPsec client does.

    CUIT understands installing the new AnyConnect client maybe inconvenient but the process is simple and quick.

    Please see https://cuit.columbia.edu/vpn for download instructions and additional information.


    The last date any IPsec client will be accepted by the VPN concentrators is Friday June 16, 2017.

     

    For questions regarding the depreciation of the IPsec VPN client, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

  • Alpha Print Services
    05/18/2017 - 09:30pm to TBD

    There will be a brief emergency outage of the Alpha print server, c-print, this evening, between 9:30 and 10:30.  The actual outage will only last about 10 minutes.  During the outage, some users may experience printing issues. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Alpha Domain
    05/15/2017 - 05:00pm to TBD

    ***UPDATE 4:15 PM***

    We will continue to patch and reboot all remaining Window's servers throughout the night between 5pm and 9am. Any servers that have already been rebooted, including those enumerated below, will not be rebooted again.  We will be doing production systems first to ensure they are done by morning.

     

    ***UPDATE SERVER LIST @ 12:09PM***  

    We will be applying critical Windows system patches to the following systems today

    • Onbase/EDM 1pm-1:30pm
    • Business Intelligence 12:00pm - 12:30am
    • Powerfaids 11am-11:30am
    • InfoEd 11:30am - Noon
    • FFE 11am-11:30am
    • Sunapsis/Compass 4:30pm
    • Darts 12:00pm-12:30pm
    • SDS 12:00pm-12:30pm
    • PAC/ARC Terminal Servers 12:00pm-1:00pm

    We will be updating this Service Alert with additional windows for other services 

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.