Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Network - Ethernet and Wireless
    (Approximate) 02/02/2016 - 06:00pm to TBD

    Beginning at approximately 6:00pm, network connectivity to parts of 560 Riverside Drive was lost. CUIT technicians are currently investigating the cause of the issue and will post an update when more information becomes available.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Network - Ethernet
    01/29/2016 - 08:30am to TBD
    Beginning at 8:30 a.m., network connectivity to parts of floors 3-5 in the annex of 560 Riverside Drive was lost.  CUIT technicians are investigating the cause of the issue and will post an update when more information becomes available.
  • Alpha Domain
    01/27/2016 - 12:07pm to TBD

    Some users have reported problems authenticating to the Alpha Domain.  Engineers are currently investigating.  We will provide an update shortly.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Temporarily Undetermined
    (Approximate) 01/22/2016 - 04:00pm to TBD

    1/25/2016 Update - As of Monday at approximately 9:30am, All classroom systems in Mudd Hall have been restored and are fully functional. 

    Beginning Friday, 1/22 at approximately 4pm, all Classroom Technology Systems became unavailable in Mudd Hall due to an undetermined cause. CUIT field operations technicians have been notified and are currently working to resolve the issue. Currently, 2 classroom systems remain down in Mudd 227 & 833 as of 1/24 at 5pm.

    CUIT expects to have a resolution or an update by Monday, 1/25 at time TBD. We apologize for this service interruption. An update to this service alert will be posted once these issues are resolved or a root cause can be determined.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Converged Infrastructure
    01/19/2016 - 09:45pm to TBD

    At 21:45 on Jan 19th, one of the Converged Infrastructure dev/test ESXi hosts suffered a hardware failure and powered down. Twenty-six VM's, listed below, underwent HA restart and automatically restarted on another host. Please check your application if your VM was affected. 

    alttestapp02.cuit.columbia.edu
    arcdevapp01.cc.columbia.edu
    bidevapp03.cuit.columbia.edu
    bitoolsdevaps02.cuit.columbia.edu
    cdrs-parc-db-prod1
    crsarcdevweb01.cc.columbia.edu
    cunixdev01.cc.columbia.edu
    drupal7testshared02.cc.columbia.edu
    ecrttrainapp01.cc.columbia.edu
    fdstestdb02.cc.columbia.edu
    fnprfrprcs.cc.columbia.edu
    helixmedtestapp01.cc.columbia.edu
    hrdevapp.cc.columbia.edu
    juypterprodweb01.cc.columbia.edu
    ldpd-vid-proc-prod1
    oadwebgvdev1.cuit.columbia.edu
    oratmp-bk-test1.cc.columbia.edu
    pftestweb02.cuit.columbia.edu
    ppseantest01.cc.columbia.edu
    preciseproddb01.cc.columbia.edu
    rascaldemoapp01.cc.columbia.edu
    sakaidevapp01.cc.columbia.edu
    shibidptestdb01.cc.columbia.edu
    voyagertestapp01.cc.columbia.edu
    wcmtestpubapp02.cc.columbia.edu
    wordpressdevapp01.cc.columbia.edu

     

    CUIT staff are working to resolve the failure. For more information on this event, please contact the CUIT service desk at askcuit@columbia.edu or 212-854-1919.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.