Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Websites
    (Approximate) 06/24/2016 - 05:00pm to TBD

    The WordPress Maintenance is complete as of 9pm Friday 6/24. WordPress and the sites that use it are once more available.

     * * * * * * * * * * * *

    In order to stabilize the hardware where Wordpress runs, we will be doing maintenance this evening between 5 and 10pm. During this time WordPress and the sites that run on it will not be accessible. We apologize for the short notice.

  • Network - Ethernet, Wireless and NetPhone
    06/29/2016 - 12:00am to 06/29/2016 - 06:00am
    Level-3 , our backup provider to Syracuse, will be performing maintenance on their equipment on Wednesday June 29th from 12:00am (midnight) until 6:00am.

    During the maintenance window traffic will still be routing over our primary connection, so no loss of network connectivity is expected.

    If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

     

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

  • Multiple Systems
    06/21/2016 - 12:30pm to TBD

    Beginning around 12:30pm, CUIT started receiving alerts for down Blade Servers at our Syracuse DR location.  CUIT administrators have been notified and are currently working to identify the issue.

    CUIT expects to have an update by 2:30pm. We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Multiple Systems
    06/19/2016 - 11:38pm to TBD

    Several VMs rebooted at approximately 11:00 pm. The servers were down for only about 5 minutes.  The outage was caused by the failure of an ESX server. Engineers are investigating to determine the root cause.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • Multiple Systems
    06/19/2016 - 06:50pm to TBD

    The following servers went down at approximatly 6:50 pm, on June 19th:

    cunixprod02
    fdsprd2db
    fdsproddb01
    fnprdapp1
    ksrvprodapp01.cuit
    pattypan-ci
    radiusprodapp04
    varnishprodapp02
    voyagerprodapp01

    The servers were down for only about 5 minutes.  The outage was caused by the failure of an ESX server. Engineers are investigating to determine why the ESX server failed

     

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.