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Service Alerts

Active Service Alerts

  • Info Only

    WIND hardware upgrade
    Info Only
    WIND
    07/23/2014 - 11:00am to TBD

    On Wednesday July 23 at 5:00pm, Wind authentication will switch over to new hardware. No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Medium

    Alumni Development Servers Will Be Unavailable July 22, 2014, 6:00pm to 6:30pm
    Medium
    Alumni Development
    07/22/2014 - 06:00pm to TBD

    Several servers belonging to the Office of Alumni Development will be down July 22nd, from 6:00pm to 6:30pm.  The following websites will be unavailable:

    alumni.columbia.edu

    magazine.columbia.edu 

    illuminate.columbia.edu

    giving.columbia.edu/giveonline 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Medium

    Data Center Power Feed Upgrade, Sunday, 8/10, from 7am to 11am
    Medium
    Data Center
    08/10/2014 - 07:00am to TBD
    On Sunday, 8/10,  from 7am to 11am, CUIT will be doing work in the
    data center to upgrade the power feed to racks that host many servers
    in our current virtual and physical computing environment.  The power
    is redundant, so we don't expect any downtime.  However, if there is a
    problem, any applications could be affected. Below is a list of
    applications (most/all) that could be affected.  We would like to
    request that application owners confirm their awareness of this
    maintenance window by emailing cuit-datacenter@columbia.edu with
    your confirmation and the app you represent.  Also, please email us if
    you have any other concerns prior to this maintenance window. The
    details of this change are referenced in service now change
    #CHG0039537.

    ARC
    PAC
    FDS
    BO
    PCI
    SSOL
    FFE
    Powerfaids
    Data Warehouse
    Enterprise Reporting
    COBB
    Portal
    Symon
    Nagios
    Active Directory
    SMTP
    MOM
    HP Insight
    Kerberos
    Paging
    WIND
    ININ
    Lenel
    Exchange
    Web
    Cyrus
    Central
    UDAR
    UC4
    Mailman
    Darts (depends on UC4)
    Infoed App
    EDM
    Web Infra (WWW, LAMP)
    ECRT
    Sakai (Legacy only)
    Google search appliance

  • Medium

    ***UPDATED*** Exchange Recurring Authentication Requests
    Medium
    Email - Exchange
    06/24/2014 - 09:30am to TBD

    ***UPDATE***  6/24 - 4:00 PM    We will be rebooting a server tomorrow morning, June 25th,  between 4 am and 6 am.  This reboot should correct the problem.

    Some Exchange users have been complaining since this morning about recurring authentication requests in Outlook.  CUIT engineers are working on the problem.  We will report our findings shortly.

    For questions about this alert, please call the CUIT Helpdesk at 212-854-1919 or email askCUIT@columbia.edu. For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.