Columbia University Information Technology

Service Alerts

Active Service Alerts

  • Telephony - Rolm Phonemail Support
    09/19/2014 - 10:00pm to 09/20/2014 - 06:00am

    From Friday, September 19th at 10:00 PM to Saturday, September 20th at 6:00 AM, CUIT will be performing scheduled routine maintenance on the main Morningside Campus ROLM PhoneMail system. This scheduled maintenance is expected to be completed on-time.

    During the scheduled time of this Service Alert, clients may experience a loss of ROLM PhoneMail service. 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.

     

  • Network - Wireless
    09/18/2014 - 07:30am to 09/18/2014 - 08:30am

    On Thursday, September 18th, beginning at 7:30am CUIT will be performing routine maintenance on the Wireless Network. This scheduled update is expected to be completed on time.  No service interruption is anticipated.

    For questions about this event, please contact the CUIT Helpdesk at askcuit@columbia.edu, or call 212-854-1919.

    To see all active and future Service Alerts, please visit http://cuitalerts.columbia.edu/

     

  • Network - Ethernet
    09/02/2014 - 10:30pm to TBD

    Begining 10:21pm, electrical problems at Pupin may interrupt network connectivity. CUIT administrators have been notified and are currently working to resolve the issue.

    We apologize for this service interruption.

    For a complete list of recent and upcoming scheduled service changes, please visit http://cuitalerts.columbia.edu/.

  • NINJA Printing
    09/02/2014 - 03:21pm to TBD
    At approximately 12:30 am this morning, the following bugs were reported in the new NINJA printing system:

    1. New NINJa printing stations configured with the new HP M806 printers are misreporting the number of pages printed when a customer prints in duplex.  The print stations report double the number of printed pages.  We are crediting those customers at the labs or when they call in an incident to the CUIT Service Desk.

    2. Under certain conditions, print jobs sent to the new NINJa printing stations configured with the older HP 9050 printers print in duplex even when the customer specifies single-sided.  The cause of this issue is not yet known. 

    CUIT is working to resolve these issues as soon as possible.  We apologize for the inconvenience and will continue to credit the page quotas of those impacted.

  • Alumni Development
    07/22/2014 - 06:00pm to TBD

    Several servers belonging to the Office of Alumni Development will be down July 22nd, from 6:00pm to 6:30pm.  The following websites will be unavailable:

    alumni.columbia.edu

    magazine.columbia.edu 

    illuminate.columbia.edu

    giving.columbia.edu/giveonline 

    CUIT apologizes for any inconvenience this may cause, but this action is necessary to ensure a more reliable service.  If clients continue to experience issues after the service-interruption hours, please contact the CUIT Helpdesk at:

    Web:     http://cuit.columbia.edu/support

    Phone:   212-854-1919

    Email:     askcuit@columbia.edu

     

    For a list of active and future Service Alerts, please visit http://cuitalerts.columbia.edu/.